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7304 Exam Dumps - Avaya CallPilot Maintenance Exam

Question # 4

Some users in your company need the option to automatically save some or all of their messages.

Which statement is true about the Message Forwarding Rule and Message Archiving?

A.

Using My CallPilot, users can create and enable a Message Forwarding Rule.

B.

Using My CallPilot, users can create and enable system-wide Message Archiving.

C.

Using My CallPilot, the administrator can create and enable a Message Forwarding Rule for the users.

D.

Using Avaya CallPilot Manager, the administrator can create and enable a Message Forwarding Rule for the users.

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Question # 5

A user on an Avaya CallPilot system wishes to forward messages from a mailbox to an external account using message forwarding rules.

Which statement about message forwarding is true?

A.

The administrator ensures that the class of service for the mailbox allows message forwarding, creates the rule and enables the rule.

B.

The administrator ensures that the class of service for the mailbox allows message forwarding user creates the rule and enables the rule.

C.

The user ensures that the class of service for the mailbox allows message forwarding and creates the rule; the administrator enables the rule.

D.

The administrator ensures that the class of service for the mailbox allows message forwarding. The user creates the rule, and the administrator enables the rule.

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Question # 6

The Avaya CallPilot system supports the addition of individual mailboxes, one at a time.

What information is required to do this?

A.

The MWI DN

B.

The callback DN

C.

Shared Distribution List number

D.

The first and last name of the mailbox owner

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Question # 7

A user has recently added a second mailbox link in My CallPilot and wants to use the Email-By-Phone feature with it. After logging into the mailbox, the user is only able to listen to the messages from the original email account.

What can the user do to hear messages from the second mailbox account?

A.

Enable the email account for Email-By-Phone in My CallPilot, Mailbox Links.

B.

Enable the email account for Email-By-Phone in My CallPilot, Telephone Options.

C.

Enable the email account for Email-By-Phone in My CallPilot, CallPilot Preferences.

D.

Dial 89 or say 'Change List' after logging into Avaya CallPilot to get to the second email account

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Question # 8

A customer purchases the appropriate number of Speech Activated Messaging seats to support their sales staff, however, they find that after implementing the Speech Activated Service it does not allow CallPilot Migration to log in. all user mailboxes were migrated the previous day using the Meridian Mail to Avaya CallPilot Migration process.

Which step should you take to resolve the problem?

A.

Use the Performance Monitor to verify that the Speech Recognition Channels are active.

B.

Rerun the Configuration Wizard and verify that the Speech Activated Messaging option has been configured.

C.

Verify that the Mailbox Class designated for the sales staff has been configured to allow Speech Activated Messaging.

D.

Log in to Avaya CallPilot Manager and access the feature report to verify that the customer has purchased the Speech Activated Messaging option.

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