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7750X Exam Dumps - Avaya IP Office Contact Center Implementation and Expanded Configuration Exam

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Question # 4

View the Exhibit.

Refer to the exhibit. In the exhibit there are task tags starting with the letters UM.

With which type of media is UM used?

A.

Chat

B.

Email

C.

Telephone

D.

Voicemail

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Question # 5

You have created your IVR script and activated it, however when you try to assign it to an IVR announcement element in your task flow it does not appear.

What is causing this problem?

A.

The IVR has not been assigned to a topic.

B.

The IVR has not been assigned to the task flow set.

C.

The IVR has not been assigned to the task flow.

D.

The IVR script has not been assigned to an IVR.

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Question # 6

Which Text-to-Speech engine is supported with IP Office Contact Center?

A.

SVOX

B.

Nuance

C.

Microsoft

D.

IVONA

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Question # 7

The Task Reporting Server writes defined, task specific data into a database known as the Task Reporting Database.

Which three features does the Task Reporting Server define as tasks? (Choose three.)

A.

Fax

B.

Text

C.

Chat

D.

Telephony

E.

Email

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Question # 8

You have successfully deployed an IPOCC server in the customer's virtual environment and have configured the virtual machine to meet the OVA specifications in the Avaya IP Office Contact Center Reference Configuration document.

Which two tasks do you need to complete before importing the customer intonation into IPOCC? (Choose two.)

A.

Change the IP Office Service User password

B.

Upgrade the VMWare Tools on the IPOCC Server to the latest release

C.

Configure the Network Settings on the IPOCC Server

D.

Change the IPOCC Server Hostname

E.

Install the vSphere Client on the IPOCC Server

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