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ADM-261 Engine Package

ADM-261 Testing Engine (Downloadable)
Recommended For Exam Preparation
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Update date : 31-Oct-2024
QA: 354 Answers With In-Depth Explanation
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ADM-261 PDF + Testing Engine Package

ADM-261 PDF + Testing Engine Mega Pack
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Highly Recommended and Cover All Latest 2024 Topics in Syllabus.
Updated : 31-Oct-2024
QA : 354
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ADM-261 PDF Package

ADM-261 PDF Exam (Downloadable)
Latest 2024 Syllabus Topics Included
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Updated : 31-Oct-2024
QA : 354 Answers With In-Depth Explanation
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$94.99
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ADM-261 Question and answers Include

Total Questions: 354 Q&A's
Single Choice: 194 Q&A's
Multiple Choice: 160 Q&A's

Salesforce ADM-261 Exam Dumps - Valid Questions Answers

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Salesforce ADM-261 Last Week Results!

20

Customers Passed
Salesforce ADM-261

89%

Average Score In Real
Exam At Testing Centre

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Questions came word by
word from this dump

ADM-261 Questions and Answers

Question # 1

Universal Containers wants to allow customers to ability to submit cases and also to see a dashboard of case resolution history.

Which type of Community license should be used to meet these requirements?

A.

Customer Community Plus

B.

Customer Community

C.

High Volume Customer Portal

D.

Lightning External Apps Starter

Question # 2

Universal Containers wants to provide its five million customers a solutionwhere customers can submit inquiries, monitor the status of those inquiries, and view their contact information.

Which type of Community license should be used to meet these requirements?

A.

Company Community

B.

Employee Community

C.

Customer Community

D.

Partner Community

Question # 3

Universal containers wants to maintain service level agreements on its customer cases. Customers are provided different service levels based on their services agreement. The VP of customer service wants to use service cloud to track and ensure senior management is alerted when cases have not completed certain stages.

Which service cloud feature should the consultant recommend to address this requirement?

A.

Entitlements and milestones

B.

Case escalation

C.

Case assignment

D.

Salesforce console

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