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Genesys GCP-GC-REP Last Week Results!

20

Customers Passed
Genesys GCP-GC-REP

85%

Average Score In Real
Exam At Testing Centre

92%

Questions came word by
word from this dump

GCP-GC-REP Questions and Answers

Question # 1

Which of the following statements are true? (Choose three.)

A.

A queue report only counts interactions handled by an agent.

B.

An Abandon is an interaction that disconnects before an agent handles it.

C.

An agent-based report counts any interactions an agent worked with.

D.

Each report contains a pre-defined set of metrics.

E.

Reports can be created and then configured.

Question # 2

What is the time interval for tracking metrics in Genesys Cloud?

A.

20 mins

B.

30 mins

C.

40 mins

D.

10 mins

Question # 3

What is the maximum limit for creating performance dashboards for private users?

A.

10

B.

15

C.

20

D.

25

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