On which items can you use templates to set values? (Choose three)
Log
Task
Incident
Request
Change Order
Each CA Service Desk role record MUST be configured with:
One form group
One service type
Three work shifts,
Two data partitions.
Which major layers does CA Service Desk consist of? (Choose four)
Client Layer
Object Layer
Cluster Layer
Component Layer
Logical Database Layer
Physical Database Layer
