What type of trunk would you create to connect to an AudioCodes Mediant gateway?
External trunk
Network interface trunk
WebRTC phone trunk
SIP phone trunk
You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?
Workspaces
People
Queues
Groups
What are two methods for creating a conference call in Genesys Cloud?
With multiple active calls, click and drag an unselected call onto the previously selected call details.
Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.
Click the Conference button in Genesys Cloud's directory then enter the names or phone numbers of the attendees
Have all attendees call you. When all calls are active, click the Start Conference button.
Where can you add the preconfigured settings of the phones?
Admin > Telephony > Phone Management > Calls
Admin > Telephony > Phone Management > Phones
Admin > Telephony > Phone Management > Base Settings