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MB-260 Exam Dumps - Microsoft Dynamics 365 Customer Insights (Data) Specialist

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Question # 9

You are a Dynamics 365 Customer Insights - Data administrator in a consumer goods company.

You need to explain to your company's marketing team which measures can be viewed in a customer profile.

In the Measures overview, which two measures are visible on the customer profile? To answer, select the appropriate measures in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 10

You are a Customer Data Platform Specialist. Your company implemented audience insights and Dynamics 365 Marketing. One of the data sources is the behavioral data from Dynamics 365 Marketing.

You are reviewing the segment requirements with the marketing team. The marketing team wants the segments to exclude people who already received a commercial email in the last seven days. The marketing team creates segments in audience insights and Dynamics 365 Marketing.

Which option is the fastest way to fulfill the requirement?

A.

Create single dynamic segments in both audience insights and Dynamics 365 Marketing of customers who received a commercial email in the last seven days. Users can add an except rule with contacts from that segment in other individual segments.

B.

Create audience insights and Dynamics 365 Marketing segment templates that include the rule of contacts that received a commercial email in the last seven days.

C.

Create a single dynamic segment in audience insights of customers who received a commercial email in the last seven days. Make sure the segment is exported to Dynamics 365 Marketing. Users can add an except rule with contacts from that segment in other individual segments.

D.

Create an audience insights quick segment that includes the rule of contacts that received a commercial email in the last seven days. Make sure the quick segment is exported to Dynamics 365 Marketing.

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Question # 11

You have data that needs to be loaded from Microsoft Dataverse into an instance of Microsoft Dynamics 365 Customer Insights.

You need to create a data source that connects to a Dataverse-managed data lake.

Which three statements do you need to be aware of when creating the connection?

NOTE: Each correct selection is worth one point.

A.

You can select additional Dataverse tables for synchronization after the data source is created.

B.

Any user account with read permissions on Dataverse tables can be used to select tables for synchronization.

C.

The table count for the data source will stay at zero (0) until all selected tables are synchronized.

D.

Multiple Dynamics 365 Customer Insights data sources can simultaneously use the same Dataverse managed data lake.

E.

You must create a new data source if you need to connect to a different Dataverse managed data lake later.

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Question # 12

You are adding the Microsoft Dataverse managed data lake to Dynamics 365 Customer insights - Data. You are unable to perform the required steps.

You need to be able to select the tables from the managed lake when adding the data source.

What should you do?

A.

Confirm that Dynamics 365 Customer Insights - Journeys is connected to Dynamics 365 Customer Insights - Data.

B.

Ensure you are assigned the administrator role in Dynamics 365 Customer Insights - Data.

C.

Ensure you have the administrator role on the Dataverse organization

D.

Ensure that the same Dataverse is selected in the environment settings of Dynamics 365 Customer Insights - Data.

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Question # 13

You are a Customer Data Platform Specialist. Your company operates mainly in the business-to-business (B2B) space.

The chief marketing officer (CMO) asks you to implement audience insights and ensure that it can handle the company’s B2B scenarios and data.

Which statement is correct when considering audience insights for business accounts versus individual consumers?

A.

The out-of-the-box product recommendation prediction model is available for business accounts.

B.

Data ingestion features are different for business accounts and individual customers.

C.

Some enrichment types are available only for individual customer scenarios, while others are exclusively available for business accounts.

D.

Business accounts and individual consumers share the same audience insights environment.

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Question # 14

You configured two segments:

1. A segment to find customers who frequently purchase one type of product

2. A segment to find customers who frequently purchase a different type of product

You need to understand what attributes differ between these two groups of customers.

What can you configure Microsoft Dynamics 365 Customer Insights to do with a segment differentiator analysis? Each correct answer presents part of the solution.

NOTE; Each correct selection is worth one point.

A.

Analyze predictions and enrichments.

B.

Analyze a segment compared to all customers.

C.

Analyze customer fields and measures.

D.

Ignore difference scores lower than a set threshold

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Question # 15

You are a Customer Data Platform Specialist. Your marketing team is in the process of mapping entities and attributes in the data unification process of audience insights. You are assisting them with completing this task.

Which two statements correctly describe how audience insights handles the mapping of semantic types for entity attributes? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Attributes that are automatically mapped to a semantic type cannot be remapped to a custom semantic type.

B.

Attributes must be mapped to the semantic type of ID in order to be used as a primary key for the entity.

C.

The 'Define the data in the unmapped fields' section shows attributes that are not automatically mapped to a semantic type.

D.

The 'Review mapped fields' section shows all attributes for which a semantic type is automatically identified.

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Question # 16

You are a Customer Data Platform Specialist.

One of the marketing users asked you to create two lists:

    All customers that live in Paris, France

    All customers that have made more than ten online purchases

You decide to create these lists as quick segments.

Which two options should you use as the base in quick segments to create the required insights? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Measures

B.

Enrichments

C.

Intelligence

D.

Profiles

E.

Data entities

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