Smart Tips are a type of OGL content that provide context-sensitive help, hover text, or supplemental information to form fields, buttons, labels, and other UI elements1. You can create as many Smart Tips as you need for a page in a single Smart Tip guide2. You can also use invisible Smart Tips to trigger other OGL items based on user actions3. References: Introduction & Overview of Oracle Guided Learning, Oracle Guided Learning – Resources, How Oracle Guided Learning can improve productivity
 Custom classes are a feature that allows you to segment your OGL content by user role, such as administrator, manager, or employee. By using custom classes, you can assign different guides to different user groups based on their role-specific needs and preferences. Custom classes can be created and managed in the OGL console, and can be applied to guides, steps, or launchers. Custom classes can also be used to filter the content in the Help panel (widget) or the Content Editor12. References:
Activation conditions are rules that determine when and where OGL content items are displayed to the users in the host application. Activation conditions can be used to restrict content to specific user roles, pages, regions, fields, or values in the application. Activation conditions can also be used to control the order and sequence of content items, such as guides, task lists, or quick tours. Activation conditions can be configured in the Content Editor or the Full Editor, by using the Activation Conditions tab. Activation conditions can be based on various criteria, such as URL, element, attribute, or role. Activation conditions can be combined with logical operators, such as AND, OR, or NOT, to create complex rules. Activation conditions can help to deliver personalized and contextual OGL content to the users, based on their needs and preferences. References:
