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220-1001 Exam Dumps - CompTIA A+ Certification Exam: Core 1

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Question # 105

A user is experiencing email problems and explains to a technician that all emails with graphics or images do not display the graphics.

Which of the following configurations would correct this behavior?

A.

Change the email settings in antivirus.

B.

Change the security settings of the email client.

C.

Change the firewall security settings.

D.

Change the email proxy settings.

E.

Change the trusted sites in the browser settings.

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Question # 106

Some users are unable to access the Internet form their workstations. A technician runs the ipconfig command on one of the workstations and sees the following:

The technician pings 8.8.8.8 and gets no response. Next, the technician pings 192.168.1.1 and gets no response. The technician is able to successfully ping an adjacent workstation but cannot ping the print server on the floor below. Which of the following is the MOST likely cause of the Internet connectivity issue in the office?

A.

There is a problem with a router in the office

B.

There is a problem with a DNS server in the office

C.

The users are not getting correct IP addresses from the DHCP server

D.

The wireless access point in the area is down

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Question # 107

A corporation maintains an active social media presence by constantly uploading audio and video. The corporation also regularly hosts video conferences, but attendees are reporting buffering during their telecast.

Which of the following should the IT department do to improve the ability to attend video conferences without interruption?

A.

Enable QoS on network traffic, prioritizing telecast traffic over uploads.

B.

Upgrade video conference room equipment.

C.

Create a VLAN for all employees updating social media.

D.

Adjust the network intrusion device to allow video to flow without filtering.

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Question # 108

An end user brings in a laptop that no longer charges. A technician troubleshoots the laptop and notices it works while the power adaptor is plugged in but shuts down as soon as it is unplugged.

Which of the following is the NEXT best step to resolve this issue?

A.

Plug the laptop into another power outlet.

B.

Replace the power adaptor.

C.

Replace the laptop’s battery.

D.

Plug the laptop into a UPS.

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Question # 109

A technician configures a new printer to be accessible via a print server After setting up the printer on a Windows client machine, the printer prints normally However, after setting up the printer on a macOS client machine, the printer only prints garbled text Which of the following should the technician do to resolve this issue?

A.

Add a macOS-compatible print driver to the printer object on the print server

B.

Configure the Windows client to share the printer with the macOS client

C.

Set the printer on the macOS client to connect to the print server via IPv6

D.

Ensure the network time of the macOS client matches that of the print server.

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Question # 110

A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on even though it is connected to the power adapter.

Which of the following components is the MOST likely cause of this behavior?

A.

Power adapter

B.

Battery

C.

DC jack

D.

Hard drive

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Question # 111

A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?

A.

POST code beeps

B.

Distended capacitors

C.

Continuous reboots

D.

Wrong BIOS time

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Question # 112

A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur.

Which of the following would be the NEXT troubleshooting step to perform?

A.

Increase the fuser temperature.

B.

Change the paper feed rate.

C.

Clean the transfer roller.

D.

Replace the toner cartridge.

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