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220-1002 Exam Dumps - CompTIA A+ Certification Exam: Core 2

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Question # 17

A technician is installing Windows 7 64-bit OS on a VM but keeps getting errors. The specifications for the malware are:

Two 1GHz CPUs

2GB of memory

15GB hard drive

800x600 screen resolution

Which of the following should the technician do to resolve the problem?

A.

Increase the number of CPUs

B.

Increase the amount of memory

C.

Increase the amount of hard drive space

D.

Increase the screen resolution

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Question # 18

A company has hired a new IT firm to manage its network switches and routers.

The firm is geographically separated from the company and will need to able to securely access the devices.

Which of the following will provide the ability to access these devices?

A.

Telnet

B.

SSH

C.

RDP

D.

VNC

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Question # 19

Which of the following is the maximum RAM limit of a Windows 32-bit version?

A.

no limit

B.

4GB

C.

8GB

D.

32GB

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Question # 20

A technician is working at a help-desk form and receives a call from a user who has experienced repeated BSODs. The technician is scheduled to take a break just after the call comes in. Which of the following is the

BEST choice for the technician to make?

A.

Politely ask the user to call back

B.

Ask another technician to take the call

C.

Troubleshoot the issue for the user

D.

Input the issue as a ticket and escalate to Tier 2

E.

Put the user on hold and troubleshoot after the scheduled break

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Question # 21

A SOHO technician recently moved some data from one server to another to increase storage capacity. Several users are now reporting they cannot access certain shares on the network. When the users attempt to access the shares, they get the following error: Access Denied. The technician confirms the users are all in the proper security groups and have the proper access, but they are still unable to access the shares. Which of the following are the MOST likely reasons for these issues? (Select two.)

A.

Administrative share permissions

B.

Mapped drives

C.

Group Policy hours restriction

D.

Denied write/delete permissions

E.

Disabled proxy settings

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Question # 22

A systems administrator has discovered a folder on the server with numerous inappropriate pictures and videos, which is in violation of the company’s AUP. Which of the following would be the NEXT appropriate act?

A.

Promptly notify the administrator’s immediate supervisor

B.

Rename the folder on the server, and notify the information security officer

C.

Move the folder to another location on the server, and notify the local authorities

D.

Ask the owner to move the files from the server to a local computer

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Question # 23

A user has reported that a computer is running extremely slow when opening applications. A technician checks the computer and needs to verify memory utilization. Which of the following tools should the technician use to begin troubleshooting the issue?

A.

Task Scheduler

B.

Device Manager

C.

Drive Status

D.

Performance

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Question # 24

A network administrator wants to plan a major OS upgrade of the router, which acts as a default gateway in an organization. The administrator has documented the purpose of the change, scoped the change, and completed a comprehensive risk analysis. Which of the following is an important part of the change request process for which the administrator still must plan?

A.

Inform management regarding the anticipated amount of downtime

B.

Document a backout plan to roll back changes to the router

C.

Configure a redundant data path to eliminate downtime

D.

Make the downtime window larger than actually anticipated

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