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Note! Following 220-1002 Exam is Retired now. Please select the alternative replacement for your Exam Certification. The new exam code is 220-1102

220-1002 Exam Dumps - CompTIA A+ Certification Exam: Core 2

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Question # 41

A technician is installing the latest OS on a user’s system. The user wants all of the settings and file to remain intact during the installation.

Which of the following upgrade methods should the technician use?

A.

network installation

B.

clean install

C.

in-place upgrade

D.

image deployment

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Question # 42

Which of the following encryption methods is used by WPA2 to improve data security as compared to previous wireless encryption protocols?

A.

AES

B.

TKIP

C.

S/MIME

D.

3DES

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Question # 43

Which of the following is the memory limitation of a 32-bit OS?

A.

16MB

B.

2048MB

C.

4GB

D.

1024GB

E.

2TB

F.

8TB

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Question # 44

Which of the following devices provides protection against brownouts?

A.

battery backup

B.

surge suppressor

C.

rack grounding

D.

line conditioner

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Question # 45

A user calls a technician to report issues when logging in to a vendor's website. The technician is able to log in successfully before going to the office. However, the technician is unable to log in when in the user's office. The user also informs the technician of strange pop-up notifications. Which of the following are the MOST likely causes of these issues? (Select TWO).

A.

System files have been deleted

B.

Proxy settings are configured improperly

C.

The OS has been updated recently.

D.

There are disabled services on the vendor website.

E.

Program file permissions have changed recently.

F.

There is a rogue anti-malware program.

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Question # 46

Which of the following steps should a technician take FIRST to prevent an electrical hazard when repairing a PC?

A.

Put on an ESD strap.

B.

Place components on an ESD mat

C.

Disconnect the power before servicing the PC

D.

Place the PC on a grounded work bench

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Question # 47

A Chief Information Officer (CIO) recently learned a critical update is required to secure several servers within the organization. The CIO asks a technician to:

  • Deploy the patches to the environment following best practice protocols.
  • Ensure the servers and applications are functioning properly after the deployment.

Which of the following steps will the technician most likely take NEXT?

A.

Document the business processes.

B.

Scope the change.

C.

Perform a risk analysis.

D.

Develop a back-out plan.

E.

Document the changes.

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Question # 48

A technician is troubleshooting a home WiFi router that is used by a small company of 30 employees. The business is experiencing intermittent wireless connectivity issues. Which of the following is the MOST likely cause of the issues'?

A.

Some of the employees are not licensed to use the router

B.

The router has insufficient capabilities

C.

Static DNS has not been set up on the router.

D.

Several of the employees are using an incorrect SSlD

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