Avaya CallPilot users are reporting problems with desktop messaging. In an effort to discover the problem, the system administrator disabled the Internet Message Access Protocol (IMAP) service. Which statement describes the impact to desktop messaging?
A company has a fully installed Avaya CallPilot RIs. 5.0 system connected to a Communication
Serverl00E RIs. 6.0. The system has boon running for over a year without any problems. They are now experiencing intermittent "Dead" channels on the Avaya CallPilot system.
Which Avaya CallPilot tool can be used to lest the DSPs on the Avaya CallPilot?
The Avaya CallPilot 600r server has one MPM96 card. The PBX it is connecting to will require MGate cards. How many MGate cards are needed to support 80 voice channels?
Working as a team, the Project Manager has just finished programming the agents in the PBX, while technician configured them in Avaya CallPilot. When Avaya CallPilot hoots into service, all channels come up except for one. Prior to the replacement of hardware, it is decided to look into the Event log. Which event below gives a possible clue us to what the problem is?
A company has a fully installed Avaya CallPilot RIs. 5.0 system connected to a Communication Server 1000E (CS1000) RIs. 6.0. The system has been running for over a year without any problems. Now Avaya CallPilot is taking very long to answer calls. During the diagnostic testing the Avaya Call Pilot System Monitor shows some of the channels as remote off duty.
Which three steps can be followed to diagnose the problem? (Choose three.)
During installation of an Avaya CallPilot RIs. 5.0 system, a technician prepares to conned the 600r server to the ELAN Subnet. One end of the CAT5 cable connects to the server ELAN NIC connector at the rear panel of the server. Where is the other end of the cable connected?
An Avaya CallPilot has been ordered with 36 voice channels, eight fax channels and eight automatic speech recognition channels. How many virtual agents will need to be provisioned to support this system?