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7392X Exam Dumps - Avaya Aura Call Center Elite Implementation Exam

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Question # 4

Which operator of the SET command allows you to check number validation in dialed strings using Luhn's algorithm?

A.

MOD10

B.

ADD

C.

CATR

D.

SEL

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Question # 5

Customers need to use the extension 5004 for announcements In a vector but the vector will not save. To ensure that the resources are configured, what should be done first?

A.

Configure an announcement using the extension 5003.

B.

Configure a dial plan with a 4-digit extension that begins with 5.

C.

Configure a dial plan with a 4-d|git feature access code.

D.

Record an announcement.

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Question # 6

With Expert Agent Selection (EAS), when is an agent-loginlD associated with a specific extension?

A.

When the station has Auto Answer enabled

B.

When the telephone extension is configured on the station form

C.

When the agent's login ID Is administered in the switch

D.

When the agent logs in at that extension

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Question # 7

A customer has the Elite Call Center package and wants Basic Call Management System (RCMS) for reports.

Which statement is true about this scenario?

A.

BCMS has all the functions Call Management System (CMS) supports but with less capacity.

B.

BCMS generates Split Reports and not Skills Reports.

C.

BCMS does not support all Call Center Elite features.

D.

BCMS is only offered for customers with a Basic Call Center package.

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Question # 8

You need to troubleshoot Best Service Routing (BSR) vectors for multi-site routing to verify that they are operating as Intended.

Which command would you use to do this?

A.

List trace trunk

B.

Monitor bcms hunt group

C.

List trace vdn

D.

Monitor bcms trunk

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