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7765X Exam Dumps - Avaya Workforce Optimization Select Implementation and Support Exam

Question # 4

Which ACD integration is allowed with CS1K PBX switch?

A.

Avaya Call Center Elite

B.

Avaya IP Office Contact Center

C.

Avaya Aura Contact Center

D.

Avaya Contact Center Select

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Question # 5

Which action can Auto Assign elearning courses/quizzes?

A.

View the Evaluations.

B.

Assign them via coaching.

C.

Assign them from library interface.

D.

Associate course/quiz to a response.

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Question # 6

How can a user access data of employees belonging to a different reporting hierarchies?

A.

Create and give access to a custom group.

B.

Create a custom group.

C.

Give access to the supervisor group.

D.

Modify the role hierarchy so that all the employees report to the user.

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Question # 7

Which two are Avaya Workforce Optimization Select (AWFOS) Supported SQL Server Connection Authentication modes? (Choose two.)

A.

AWFOS Application Authentication Connection

B.

SQL Server Authentication Connection

C.

Windows Authentication Connection

D.

Domain Authentication Connection

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Question # 8

How can a user automate the process of assigning evaluation tasks for specific weekday(s)/week?

A.

by setting up an evaluation plan

B.

by modifying the application that randomly decides the weekday

C.

by changing the distribution pool

D.

by clearing all Adhoc evaluations

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Question # 9

What are three ways to assign eLearning courses/quizzes? (Choose three.)

A.

Interaction playback

B.

Learn>Library

C.

Management

D.

Coaching

E.

Evaluation

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