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78201X Exam Dumps - Avaya IP Office Platform Support Certified Exam

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Question # 4

When ISDN/PRI calls are being disconnected, what tool should be utilized to troubleshoot the issue?

A.

SSA Snapshot

B.

Debug View with default filters

C.

Debug Manager on DTE port

D.

System Monitor with enabled ISDN L3 filter options.

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Question # 5

A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system. What should you do to determine the cause of the delay?

A.

Utilize SSA (System Status Application).

B.

Analyze VoIP settings of IP telephones.

C.

Use Wireshark packet analyzer.

D.

Debug view.

E.

Enable monitoring of RTCP (Real-Time Transport Control Protocol).

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Question # 6

A customer requests to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?

A.

User Telephony

B.

Short Code

C.

ARS table

D.

System Telephony

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Question # 7

Which three licenses are NOT part of Centralized Licensing? (Choose three.)

A.

SoftConsole

B.

Power User

C.

3rd Party Endpoints

D.

Additional PRI Channels

E.

SIP Trunk Channels

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Question # 8

When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)

A.

Development Tracing and Resource View

B.

Resource View and Selective View

C.

Continuous Log and Snapshot Only

D.

Snapshot Only and Development Tracing

E.

Continuous Log and Development Tracing

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