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78950X Exam Dumps - Avaya Contact Center Select Implementation and Maintenance Exam

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Question # 4

Before a skillset threshold class will apply to a skillset, which action must be taken?

A.

The skillset threshold class must be created and assigned to the skillset in configuration.

B.

The skillset threshold class must be created and applied to the agents servicing the skillset.

C.

The skillset threshold class must be created and assigned to the skillset in Orchestration Designer.

D.

The skillset threshold class must be created and assigned to the skillset in Real-Time displays.

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Question # 5

How can a reset assignment be identified?

A.

The reset assignment may be named by the user to distinguish it from the original.

B.

The name will appear in the reset folder.

C.

The name will have two underscores behind the original assignment name.

D.

The name will have a .res extension.

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Question # 6

Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)

A.

It consists of Avaya Aura® Media Server OVA and Avaya WebLM OVA,

B.

ACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.

C.

The ACCS software appliance is supported only on ESXI 6,7 virtualization environments.

D.

WebLM OVA must deployed with the Disk Format - Thick Provision Lazy Zeroed.

E.

The WebLM server Host ID is obtained from https;//weblm IP address:52233/WebLM/index.jsp

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Question # 7

Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)

A.

Service Factor

B.

Short call

C.

Service Level

D.

Display

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Question # 8

Refer to the exhibit.

What does the Mailbox status relate to?

A.

The connection with the recipient mailbox is established.

B.

The connection with the web communication server is established.

C.

The connection with the multimedia system is established.

D.

The connection with the multimedia database is established.

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