For which objects can you utilize categories in service catalogs? Note: There are 2 correct answers to
this question.
How can you adapt the status schema of a case type? Note: There are 2 correct answers to this
question.
Which capability ensures service agents send e-mail responses with the correct corporate branding?
Which of the following apply when accessing a new SAP Service Cloud Version 2 tenant? Note: There
are 2 correct answers to this question.
Which of the following elements are mandatory to create a new product? Note: There are 2 correct
answers to this question.
Which of the following objects can be displayed in the Entities facet of the Customer Hub screen?
Note: There are 2 correct answers to this question.
What is one of the main uses for warranty management in SAP Service Cloud Version 2?