CIPP-US Exam Dumps - Certified Information Privacy Professional/United States (CIPP/US)

The scenario describes how the company had no adequate rules about access to customer information and how low-level employees had access to all of the company’s customer data, including financial records. This indicates that the company did not implement proper access controls to limit who can access, use, or disclose customer information based on their roles and responsibilities. Access controls are one of the key elements of information security and privacy, as they help prevent unauthorized or inappropriate access to sensitive data. Without access controls, the company’s customer information was vulnerable to mishandling by employees or outsiders who could exploit the weaksecurity measures. Therefore, the most likely cause of the breach was mishandling of information caused by lack of access controls. References:

IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 4: Information Management from a U.S. Perspective, Section 4.2: Information Security, p. 113-114

IAPP CIPP/US Body of Knowledge, Domain I: Introduction to the U.S. Privacy Environment, Objective I.C: Describe the role of information security in privacy, Subobjective I.C.1: Identify the key elements of information security, p. 8

Contact tracing apps are designed to help public health authorities track and contain the spread of COVID-19 or any other diagnosed virus by notifying users who have been in close contact with an infected person. However, these apps also raise privacy concerns, as they collect and process sensitive personal data, such as health status and location information. Therefore, contact tracing apps should follow the principles of privacy by design and default, which means that they should incorporate privacy measures into their development and operation, and offer the highest level of privacy protection to users.

Some of the privacy measures that should be considered when designing contact tracing apps are:

Data retention: Contact tracing apps should only retain the personal data they collect for as long as necessary to achieve their public health purpose, and delete or anonymize the data afterwards. Data retention periods should be clearly communicated to users and based on scientific evidence and legal requirements.

Use limitations: Contact tracing apps should only use the personal data they collect for the specific and legitimate purpose of contact tracing, and not for any other purposes, such as commercial, law enforcement, or surveillance. Use limitations should be enforced by technical and organizational measures, such as encryption, access controls, and audits.

User confidentiality: Contact tracing apps should protect the confidentiality of users’ personal data and identity, and not disclose them to third parties without their consent or legal authorization. User confidentiality should be ensured by technical and organizational measures, such as pseudonymization, aggregation, and data minimization.

Opt-out choice, on the other hand, is not a privacy measure that should be considered when designing contact tracing apps, as it would undermine their effectiveness and public health objective. Contact tracing apps rely on voluntary participation and widespread adoption by users to function properly and achieve their purpose. Therefore, offering users the option to opt out of the app or certain features, such as data sharing or notifications, would reduce the app’s coverage and accuracy, and potentially expose users and others to greater health risks. Instead of opt-out choice, contact tracing apps should provide users with clear and transparent information about how the app works, what data it collects and how it uses it, what benefits and risks it entails, and what rights and controls users have over their data. This way, users can make an informed and voluntary decision to use the app or not, based on their own preferences and values.

References:

[IAPP CIPP/US Study Guide], Chapter 2: Privacy by Design and Default, pp. 35-36.

[IAPP CIPP/US Body of Knowledge], Section II: Limits on Private-sector Collection and Use of Data, Subsection B: Privacy by Design, pp. 9-10.

[IAPP Glossary], Terms: Contact Tracing, Privacy by Design, Privacy by Default.

Cheryl’s suggested method of communicating the new privacy policy by creating documents listing applicable parts of the new policy for each department and implementing it gradually over several months may create confusion and inconsistency among employees and customers. Different departments may have different interpretations and expectations of the policy, and customers may not be aware of the changes or their rights under the policy. This may lead to errors, complaints, and violations of the policy and the applicable laws. A better approach would be to communicate the policy in full to all employees and customers at once, and provide training and guidance on how to comply with it. The policy should also be easily accessible and updated on the company’s website and other channels. References:

Privacy Policy for Health Coaches

Privacy Policies for Online Coaches

Privacy Policy - Coaching.com

The Fair Credit Reporting Act (FCRA) was originally intended to provide consumers with the ability to correct inaccurate credit information that could affect their access to credit, employment, insurance, and other benefits. The FCRA gives consumers the right to access their credit reports from the three major credit reporting agencies (Equifax, Experian, and TransUnion) for free once every 12 months, and to dispute any errors or inaccuracies with the credit reporting agencies or the information furnishers (such as lenders, creditors, or debt collectors). The FCRA also requires the credit reporting agencies and the information furnishers to investigate and resolve the disputes within 30 days, and to delete or correct any information that is found to be inaccurate, incomplete, or outdated. The FCRA also provides consumers with the right to place fraud alerts or security freezes on their credit reports if they are victims or potential victims of identity theft, and to receive notifications from users of their credit reports (such as employers or insurers) if any adverse action is taken based on their credit information. References:

Fair Credit Reporting Act - Wikipedia

What is the Fair Credit Reporting Act (FCRA)? | Money

The Fair Credit Reporting Act of 1970 - The Balance

How the Fair Credit Reporting Act (FCRA) Protects Consumer Rights

 The Office for Civil Rights (OCR) within the HHS is the primary enforcer of the HIPAA Privacy Rule, which establishes national standards for the protection of individually identifiable health information by covered entities and business associates. The OCR investigates complaints, conducts compliance reviews, and provides technical assistance and guidance to ensure compliance with the Privacy Rule. The OCR can also impose civil monetary penalties for violations of the Privacy Rule, ranging from $100 to $50,000 per violation, up to a maximum of $1.5 million per year for the same violation. References: HIPAA Enforcement, IAPP CIPP/US Study Guide, Chapter 3, Section 3.1.1

 The U.S. Supreme Court has recognized an individual’s right to privacy over personal issues, such as contraception, by acknowledging a “penumbra” of unenumerated constitutional rights as well as more general protections of due process of law. This means that the right to privacy is not explicitly stated in the Constitution, but it is implied from other rights that are explicitly stated, such as the First Amendment rights of speech and assembly, the Third Amendment right to be free from quartering of soldiers, the Fourth Amendment right to be secure from unreasonable searches and seizures, the Fifth Amendment right to be free from self-incrimination, and the Ninth Amendment right to retain other rights not enumerated in the Constitution. These rights create a “zone of privacy” that protects individuals from undue government interference in their personal affairs. The Supreme Court first articulated this concept of privacy in Griswold v. Connecticut (1965), where it struck down a state law that prohibited the use of contraceptives by married couples. The Court also relied on the due process clause of the Fourteenth Amendment, which prohibits states from depriving any person of life, liberty, or property without due process of law. The Court interpreted this clause to include a substantive component that protects certain fundamental rights from state regulation, unless there is a compelling state interest and the regulation is narrowly tailored to achieve that interest. The Court has applied this due process analysis to other privacy issues, such as abortion, marriage, and sexual orientation. References:

Privacy | Wex | US Law | LII / Legal Information Institute

Privacy isn’t in the Constitution – but it’s everywhere in constitutional law

Privacy Rights and Personal Autonomy Legally Protected by the … - Justia

Right to privacy | Wex | US Law | LII / Legal Information Institute

Access is the privacy concept that grants a consumer the right to view and correct errors on his or her credit report. The Fair Credit Reporting Act (FCRA) gives consumers the right to access their credit reports from the three nationwide credit reporting agencies (Equifax, Experian, and TransUnion) once every 12 months for free. Consumers also have the right to dispute any inaccurate or incomplete information in their credit reports and request that the credit reporting agencies investigate and correct the errors. The FCRA also requires the credit reporting agencies to provide consumers with a notice of their rights and a summary of the dispute process. References:

IAPP CIPP/US Certified Information Privacy Professional Study Guide, Chapter 2: Limits on Private-sector Collection and Use of Data, Section 2.2: Consumer Privacy, p. 38-39

IAPP CIPP/US Body of Knowledge, Domain II: Limits on Private-sector Collection and Use of Data, Objective II.B: Identify the privacy requirements for consumer data, Subobjective II.B.1: Identify the consumer rights under the Fair Credit Reporting Act, p. 13

IAPP CIPP/US Exam Blueprint, Domain II: Limits on Private-sector Collection and Use of Data, Objective II.B: Identify the privacy requirements for consumer data, Subobjective II.B.1: Identify the consumer rights under the Fair Credit Reporting Act, p. 4

The best way for Otto to minimize the privacy risks involved in using a cloud provider for the HR data is to ensure that the cloud provider abides by the contractual requirements by conducting an on-site audit. This would allow Otto to verify that the cloud provider has implemented adequate security measures, such as encryption, access controls, and backup systems, to protect the HR data from unauthorized access, use, or disclosure. It would also allow Otto to check that the cloud provider is complying with the applicable privacy laws and regulations, such as the CCPA, the APEC Privacy Framework, and the breach notification requirements. By conducting an on-site audit, Otto can identify any gaps or weaknesses in the cloud provider’s privacy practices and address them promptly. This would also demonstrate due diligence and accountability on the part of Filtration Station, which could mitigate the legal and reputational consequences of a data breach. References:

[IAPP CIPP/US Study Guide], Chapter 3: Data Assessments, pp. 77-78.

IAPP CIPP/US Body of Knowledge, Section III: Government and Court Access to Private-sector Information, Subsection B: Cross-Border Data Transfer, Topic 2: APEC Privacy Framework.

IAPP CIPP/US Practice Questions, Question 125.