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CIS-SAM Exam Dumps - Certified Implementation Specialist - Software Asset Management Professional Exam

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Question # 9

Within the ‘Run Reconciliation’ process, how can the reconciliation be grouped?

A.

Country, Department, Corporation, Location, Account

B.

Country, Department, Company, Region, Cost Center

C.

Country, Business Unit, Corporation, Location, Account

D.

Country, Business Unit, Company, Region, Cost Center

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Question # 10

How often is the scheduled job for the normalization process run?

A.

Nightly

B.

Weekly

C.

Every time Discovery is run

D.

Nightly for new discovery models and weekly for all discovery models that do not have a status of normalized or manually normalized

E.

Immediately for new discovery models and nightly for all discovery models that do not have a status of normalized or manually normalized

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Question # 11

Once you are ready to retire software in ServiceNow, what is the critical first step in the retirement process?

A.

Manually set Allocations available on the entitlement to Zero (0)

B.

Expire identified active software entitlements

C.

Run the Software Model Lifecycle Report

D.

Revoke all current allocations

E.

Recover the identified software entitlements

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Question # 12

When loading a medium amount of data, which is the best method to use?

A.

Use Discovery to find software on the network

B.

Modify a workflow

C.

Manually add through ServiceNow forms

D.

Import data

E.

Create a business rule

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Question # 13

By default, which persona is responsible for loading asset management data from integrations and discovery tools into SAM Pro?

A.

ServiceNow process owner

B.

SAM manager

C.

SAM administrator

D.

ServiceNow administrator

E.

SAM user

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Question # 14

Define the three catalogs that support the request and procurement process.

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Question # 15

Once downgrade rights have been populated in the Downgrade Rights table, can they be deleted?

A.

Yes, they can once accepted

B.

They can be deleted or deactivated

C.

They cannot until all associated allocations have been removed

D.

No, they cannot

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Question # 16

When creating custom products: (Choose the best answer.)

A.

Custom products should not be tracked in ServiceNow.

B.

Custom products should not be created for anything included in the content library.

C.

Custom products are automatically created in the content library.

D.

Custom products should be created for anything included in the content library.

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