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CIS-SM Exam Dumps - Certified Implementation Specialist - Service Mapping

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Question # 4

Which one of the following is the most common risk that can negatively impact a Service Mapping

engagement?

A.

The customer external firewall does not meet the requirements needed for the Service Mapping MID Server to communicate with their ServiceNow Instance.

B.

MID server resource requirements are beyond capacity of the customer.

C.

Customer security team is not made aware early enough in the engagement of the credential requirements.

D.

Customer is not using Active Directory for credential authentication.

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Question # 5

Which of the following are methods used to initiate discovery on a service? (Choose three.)

A.

Map multiple services suggested by Service Mapping by discovering the load balancers in an enterprise.

B.

Map multiple services by importing entry points from a CSV file.

C.

Map a single service defined by configuring an entry point.

D.

Map services suggested by the discovery of MID Servers in an enterprise.

E.

Map services based on Assets stored in the CMDB.

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Question # 6

Which of the following are potential benefits when implementing Service Mapping? (Choose four.)

A.

Reduced ongoing service map maintenance effort as a result of automated map updates

B.

Faster service issue resolution and reduced downtime due to better root cause analysis

C.

Improved Software Asset Management capabilities

D.

Reduction in effort to create service maps

E.

Reduction in change related incidents due to improved service visibility during change planning

F.

More accurate alerts from monitoring tools

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Question # 7

Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following

Criterion attributes:

  • Class
  • Configuration file
  • Version

Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?

A.

A duplication error will occur.

B.

A new Apache Web Server CI is created.

C.

The existing Apache Web Server CI will be reconciled with the upgraded Apache Web Server CI and its version will be updated.

D.

The Apache Web Server CI will be reclassified as a Web Server CI.

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Question # 8

Which one of the following statements best explains the following URL: https:// /

SaCmdManager.do?ip=198.51.100.66?

A.

The user is starting the Command Line Console and is able to send commands to the host 198.51.100.66.

B.

The user is starting the Command Line Console and explicitly directs Service Mapping to use the MID Server 198.51.100.66 to execute commands.

C.

This is not a valid URL for Service Mapping.

D.

The user is starting the Command Line Console and is able to send commands against the ServiceNow instance at 198.51.100.66.

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