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Community-Cloud-Consultant Exam Dumps - Salesforce Certified Community Cloud Consultant (SU24)

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Question # 25

Universal Containers needs to provide public access to some Knowledge articles in the Community. Articles are associated to the Public Knowledge Base channel, but are NOT visible in the Community.

How should the Salesforce Admin troubleshoot this issue?

A.

Create a Featured Topic in the Community Builder to display articles.

B.

Check the Article type permissions on the Guest User profile.

C.

Create a new data category specifically for Guest Users to display articles.

D.

Enable public access for the Community in Setup and the Guest User profile.

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Question # 26

Your company is using the Napili template and is expanding internationally and now requires your Community to support multiple languages what steps should you take to support this in your community?

A.

Multiple community languages are not supported5. Enable the Language Picker in the Community Builder and select the supported languages in Community Settings

B.

Select the available languages in the Setup Menu and drag the Language Picker onto the Community Template

C.

Enable Community Language Picker in the setup menu and select the supported languages in the Community Builder

D.

Enable the Language Picker in the Community Builder. Salesforce will automatically present a list of supported languages

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Question # 27

Universal Containers wants to build a Community for all their employees. Currently, some oftheir employees are NOT Salesforce users.How should the Salesforce Admin enable access to the Community for the users who are currentlyNOT Salesforce users?

A.

Create the users as contacts and enable them as Community users.

B.

Allow the users to self -register to the Community.

C.

Create the users in Salesforce and add their profile to the Community.

D.

Add the users to the Community asmembers.

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Question # 28

Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partneraccounts. Universal Containers wants each Channel Manager to be able to: • Grant Or remove employees access to the partner account. • Specify the access level (Read, Read-Write). • Add or remove a group of employees to the partner account. • Manage their Own group Of employees. How should the Salesforce Admin fulfill this requirement?

A.

Leverage manual shares.

B.

Leverage Account Teams.

C.

Leverage public groups.

D.

Leverage sharing rules.

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Question # 29

Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community. They need to know if these Articles are helpful to customers when they search for help in theCommunity. What is the most efficient way for a Salesforce Admin to get this information from customers?

A.

Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.

B.

Create a customer survey using custom Lightning components and add it to the home page.

C.

Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article

D.

Enable the article voting property on the Article Content component in thearticle detail page in the Community Builder

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Question # 30

Northern Trail Outfitters launched a Community using the Customer Service template. Community users have requestedquick access to the Projects custom object in the Community navigation. The Community user profile has Read access on this object. Which three actions should a Community Cloud consultant take to fulfil this request?

Choose 3 answers

Add a menu item to theNavigation Menu component

Define an External URL menu item type pointing to the Project list page

Select the list view that appears on the Project landing page

Create a web tab for the Project object through Tabs in Setup

Define a Salesforce Object menuitem type for the Project object

A.

Export the Customer Community template in the Builder Settings

B.

Select the created Bolt solution in the Community Creation wizard

C.

Select the created Bolt solution in the Builder Themes

D.

Define the name, images, and features of the template

E.

Export the Customer Community using Site.com Studio

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Question # 31

Universal Containers needs to match the color scheme of their Customer Service Template-based Community withUniversal Containers' branding colors.

What is the most efficient way to accomplish this task7

A.

Download HTML/CSS from the company's website and upload it inside the Experience Builder.

B.

Get HEX codes for branding colors from the company's website andmanually add them inside the Branding Editor.

C.

Select an available color scheme inside the Branding Editor that most closely matches the company's branding colors.

D.

Upload the company logo to generate a color palette that matches the company's brandingcolor.

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Question # 32

A Community has two types of users:

- External users who can belong to multiple Communities.

- Internal users who belong to one or more Communities.

Which two features allows both user groups to navigate between each Community? Choose 2 answers.

A.

Mobile Administration.

B.

Global Header.

C.

Community URL.

D.

Appending "/one/one.app" to the Community URL.

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