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CPHQ Exam Dumps - Certified Professional in Healthcare Quality Examination

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Question # 89

The quality manager needs to identify a set of process measures to improve wound care outcomes. The first step should be to

A.

review prior three years on wound outcome best practices.

B.

perform literature search for clinical trials relating to wound care.

C.

conduct clinical record review of wound care sentinel events.

D.

search for evidence-based guidelines for wound care.

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Question # 90

An extended care facility measures the percent of time a comprehensive exam is completed within 96 hours of admission. This is an example of which of the following types of measure?

A.

structure

B.

process

C.

system

D.

outcome

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Question # 91

A healthcare quality professional's initial step in the creation of a patient safety program is to

A.

define key processes that contribute to patient complaints.

B.

assess the organization's current culture of safety.

C.

recommend software purchases to enhance the program.

D.

identify the applicable patient safety standards.

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Question # 92

Which of the following actions best illustrates an organization has begun the work necessary to achieve the Malcolm Baldrige Award?

A.

evaluating current operations against the ISO standards

B.

creating a team to revise operations to conform to the Malcolm Baldrige criteria

C.

reviewing the Malcolm Baldrige criteria to determine organization alignment

D.

demonstrating wide-spread integration of Lean principles

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