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CPUX-F Exam Dumps - UXQB Certified Professional for Usability and User Experience- Foundation Level (CPUX-F)

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Question # 4

Which three of the following deliverables are created during the activity "Produce design solutions to meet user requirements"?

A.

User experience project plan

B.

Storyboards

C.

High-fidelity prototypes

D.

User requirements

E.

Evaluation reports

F.

Use scenarios

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Question # 5

Which one of the following statements best describes the term, "design pattern"?

A.

A collection of buttons of different shapes and colours for use on a website

B.

A collection of personas with very similar characteristics

C.

A collection of user groups with very similar characteristics

D.

A collection of 4 to 8 icons that appear in a fixed order on the display

E.

A number of different approaches to solving a task in a given context of use; the approaches must have been observed in several, separate usability test sessions

F.

A solution to a commonly occurring design problem within a given context of use, that describes a design problem, a general solution, and examples of how to apply it

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Question # 6

1. Fill in the blank:

Observation is a method for gathering_________ relating to user needs in which an observer watches users who carry out tasks that are related to the interactive system.

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Question # 7

Which one of the following is a valid user requirement for Gamma Airlines website?

A.

Most users who frequently book flights on Gamma Airlines website must be satisfied with the website

B.

Gamma Airlines website must be effective, efficient and satisfactory to use

C.

Users must be able to book a flight within a reasonable time

D.

If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user's mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website

E.

Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines

F.

Users must be able to select the payment methods they used for previous reservations

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Question # 8

24. "HappyHolidays" sells package holidays through their website, happyholidays.com

Alice and Bob are friends. Alice books a trip to Crete on happyholidays.com for her and Bob; she emails the boarding passes to Bob to print out.

David is a customer service representative for HappyHolidays; he uses happyholidays.com to help people who phone the call centre.

Carol is a retired surgeon. She is struggling to book a holiday to Nice on happyholidays.com so she calls HappyHolidays and talks to David; David talks Carol through completing the booking herself. Which one of the following statements is correct?

A.

Alice and Carol are primary users of happyholidays.com; David is a secondary user of happyholidays.com; Bob is an indirect user of happyholidays.com

B.

Alice is a primary user of happyholidays.com; Carol and David are secondary users of happyholidays.com; Bob is not a user of happyholidays.com

C.

Alice, Carol and David are primary users of happyholidays.com; Bob is not a user of happyholidays.com

D.

Alice is a primary user of happyholidays.com; Bob, Carol and David are secondary users of happyholidays.com

E.

Alice is a primary user of happyholidays.com; Bob, Carol and David are indirect users of happyholidays.com

F.

Alice, Bob, Carol and David are primary users of happyholidays.com

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