CSM Exam Dumps - Certified ScrumMaster Exam

The Scrum Master serves not only theScrum Teambut also thelarger organizationby ensuring that Scrum is understood and enacted effectively. This aligns with the Scrum Master’s role as aservant leaderand a facilitator of organizational agility.

According to the2020 Scrum Guide, the Scrum Master serves:

The Scrum Team: By coaching team members, removing impediments, and ensuring Scrum events are productive and timeboxed.

The Product Owner: By helping with effective Product Backlog management and stakeholder collaboration.

The Organization: By leading Scrum adoption, coaching employees and stakeholders, and removing systemic barriers.

Why the other options are incorrect:

A. The Scrum Team only:While serving the Scrum Team is a key part of the Scrum Master’s role, they also serve the organization and the Product Owner.

B. The management:The Scrum Master works with management but does not exclusively serve them. Their focus is on enabling Scrum practices across the organization.

C. No one:This is incorrect as the Scrum Master’s role is fundamentally about serving and supporting others.

TheScrum Mastershouldcoach the Scrum Teamto understand the importance of theSprint Retrospective. This event is essential for inspecting and adapting processes, tools, and team dynamics, enabling continuous improvement in future Sprints.

According to the2020 Scrum Guide:

TheSprint Retrospectiveis a key event where the Scrum Team reflects on their performance and identifies actionable improvements.

It promotes collaboration, accountability, and self-management, all of which are crucial in Scrum.

Why the other options are incorrect:

B. Let the Developers decide:The Sprint Retrospective is a mandatory event for the Scrum Team, and the Developers cannot decide to skip it.

C. Escalate to the Product Owner:The Product Owner is not responsible for team dynamics or facilitating Scrum events. This is the Scrum Master’s responsibility.

D. Exclude those members of the Scrum Team from participating:Excluding team members would undermine team collaboration and the purpose of the event. Instead, the Scrum Master should address the underlying concerns and help the team recognize its value.

In theScrum framework, the three defined accountabilities are:

Product Owner– Responsible for maximizing the value of the product by managing the Product Backlog.

Scrum Master– Ensures that Scrum is understood and enacted effectively, removes impediments, and serves the Scrum Team and organization.

Developers– Responsible for delivering a "Done" Increment that meets the Sprint Goal.

There is no role forLead Developer,Project Manager, orBusiness Analystin Scrum. Scrum promotes self-management, cross-functional teams, and does not include traditional hierarchical roles.

Why the other options are incorrect:

A. Lead Developer:Scrum does not have a Lead Developer role or accountability.

B. Project Manager:Scrum does not include a Project Manager role as tasks and responsibilities are distributed among the Scrum Team.

D. Business Analyst:While the Product Owner may perform some business analysis tasks, there is no separate role for a Business Analyst in Scrum.

Incremental processrefers to building and delivering software in small, usable pieces (Increments). In Scrum, each Increment is a usable part of the product that adds value and meets the Definition of Done.

According to the2020 Scrum Guide:

The Increment isa concrete step toward the Product Goal.

Increments allow for frequent inspection and adaptation while ensuring transparency of progress.

Why the other options are incorrect:

A. An iterative process:While Scrum is iterative, "iterative" describes repeated cycles of planning and improving, whereas "incremental" refers to delivering usable pieces of the product.

C. A lifecycle process:This is a generic term for any process involving software development and does not specifically describe building in pieces.

D. A release process:A release process focuses on deploying software, not the incremental building of usable Increments.

TheScrum Mastershould coach the Developers byexplaining the intent of the Daily Scrum, which is toinspect progress toward the Sprint Goaland adapt the plan as needed. The Daily Scrum is not a status update meeting—it is a collaborative event for the Developers to synchronize their efforts, share progress, and discuss any impediments.

According to the2020 Scrum Guide:

The Daily Scrum is a15-minute eventwhere the Developers inspect their progress and adapt their plan to achieve the Sprint Goal.

The event belongs to the Developers, and they decide how to structure it, but its purpose must align with the framework’s guidance.

Why the other options are incorrect:

B. Cancel the Daily Scrum and have status update meetings instead:Status update meetings go against Scrum principles, which emphasize team ownership and collaboration.

C. Reduce the occurrence for this meeting to once a week:The Daily Scrum is adailyevent for inspection and adaptation; reducing its frequency would hinder the team’s ability to remain aligned.

D. Make Daily Scrum an optional meeting for the Developers to attend:The Daily Scrum is mandatory for the Developers to inspect and adapt their plan, and making it optional undermines its importance.

The Agile principle being practiced when a team focuses on the highest-priority Product Backlog items is"Simplicity - The art of maximizing the amount of work not done is essential."This principle emphasizes delivering only the most valuable work and avoiding unnecessary effort. By working on the most critical items, the team ensures that resources are used efficiently to maximize value.

Why the other options are incorrect:

A. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly:This principle relates to Sprint Retrospectives and improving team processes, not prioritizing backlog items.

C. Business people and developers must work together daily throughout the project:This principle relates to collaboration and communication, not prioritization.

D. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation:This principle emphasizes communication methods, not prioritization.

Thetypical size of an effective Scrum Team is ten or fewer people, as stated in the2020 Scrum Guide. This includes the Product Owner, Scrum Master, and Developers. Smaller teams ensure better communication, collaboration, and effectiveness, as larger teams can introduce inefficiencies and coordination challenges.

Why the other options are incorrect:

B. Size doesn't matter as long as the Scrum Master coordinates the work in collaboration with the Product Owner:Scrum Teams are self-managing and self-organizing; they do not rely on the Scrum Master to coordinate work. Team size does matter for effectiveness.

C. Bigger teams communicate better, are more productive and produce better results:Larger teams often face communication and coordination challenges, reducing productivity and effectiveness.

D. When a team expands beyond ten, activities, like verification and operations, are assigned to a different team:Scrum encourages cross-functional teams that handle all activities required to deliver a usable Increment without assigning work to other teams.