CSQA Exam Dumps - CSQA Certified Software Quality Analyst
As part of process deployment, the people who will use the new or improved process approach must learn and remember the approach. List four effective ways to learn the new approach and three ways for remembering when to use it.
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CobiT enables an enterprise to implement effective governance over IT. Briefly describe the CobiT Model.
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Dr. W. Edwards Deming was a strong advocate of continuous process improvement. Describe below what you believe is meant by the term "continuous process improvement", and then list at least five steps that are necessary to implement a continuous quality improvement program.
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Your CIO was very upset when she heard that the latest release of program X had 20% more defects found in production than was expected. She has ask you to identify what you believe caused this higher than expected level of defects. List the items you would include on a cause-and-effect diagram to help visualize, clarify, link, identify and classify possible causes of the high defect rate. Then, explain how you would use the diagram to get at root causes. (NOTE: You do NOT need to draw the diagram.)
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Selecting the right organization to develop software is critical to successfully outsourcing development. The selection process must find a competent and compatible organization to develop all or part of the software development. List five concerns that need to be addressed when selecting an outsourced organization.
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You have been working for years in a company that does not embrace a continuous improvement approach. You have been promoted to QA Manager and your first order of business is to establish process improvement teams (PIT). Describe who you plan to ask to join a PIT and what their responsibilities will be.
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In many organizations, mentoring is a way senior employees pass their experience and insights to junior employees. Describe how you would develop a mentoring program that would ensure the knowledge transfer between senior and junior staffers.
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What does it mean to do a "baseline study"?
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