Which of the following is not a tool for better listening?
Verbal cues (such as leaning forward or nodding)
Making eye contact appropriately
Helping the other person complete their idea
Asking questions to clarify your understanding
True or False: Trust is an important part of team development.
True
False
True or False: If a team succumbs to internal conflict, the real problem may not be the same as the given problem.
Which of the following is not a requirement for building team trust?
Honesty
Openness
Consistency
A specific goal
What kinds of barriers can come between the listener and the speaker?
Noise
Language
Culture
Any of these, and more