Explanation: Shadow IT refers to the use of IT systems, services, or devices that are not authorized, approved, or supported by the official IT department. Shadow IT can pose significant risks to an organization’s data security, compliance, performance, and reputation. One of the main risks of shadow IT is that it often lacks governance and security oversight. This means that the shadow IT functions may not follow the established policies, standards, and best practices for IT management, such as data protection, access control, encryption, backup, patching, auditing, and reporting. This can expose the organization to various threats, such as data breaches, cyberattacks, malware infections, legal liabilities, regulatory fines, and reputational damage. Additionally, shadow IT can create operational inefficiencies, compatibility issues, duplication of efforts, and increased costs for the organization.
According to the web search results from the search_web tool, shadow IT is a common and growing phenomenon in many organizations, especially with the proliferation of cloud-based services and applications. Some of the articles suggest the following best practices for managing and mitigating shadow IT risks123:
- Performing SaaS assessments to proactively detect shadow IT
- Prioritizing user experience (UX) and providing support for integrating tools
- Streamlining user account and identity management
- Using operating systems and devices with which employees are comfortable
- Compromising and collaborating with users to minimize shadow IT risks
- Educating and training users on the security risks and consequences of shadow IT
- Establishing clear policies and guidelines for IT procurement and usage
- Creating a culture of trust and transparency between IT and business units
Therefore, the verified answer to the question is B. “Shadow IT" functions often lack governance and security oversight.
References:
- Shadow IT Explained: Risks & Opportunities - BMC Software
- Start reducing your organization’s Shadow IT risk in 3 steps
- What is shadow IT? - Article | SailPoint