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L4M6 Exam Dumps - Supplier Relationships

Question # 4

Which of the following are characteristics that differentiate between a partnership relationship and traditional contracting relationships? Select THREE.

A.

Lower costs

B.

No tender process

C.

Early supplier involvement

D.

Supplier KPIs

E.

No defined end period

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Question # 5

At what stage of the relationship cycle could you use Carter's 10 Cs?

A.

on-boarding

B.

qualification

C.

segmentation and risk management

D.

development and innovation

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Question # 6

Sandra is a buyer for a large supermarket and has been increasing unhappy with the performance of a long-term supplier of bananas. Over time the deliveries have become unreliable and this has had impacts on the supermarket’s profitability. What should Sandra do first?

A.

Obtain business approval to terminate the contract

B.

Develop an exit strategy

C.

Review the market and look for an alternative supplier

D.

Give written notice to the supplier of plans to terminate

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Question # 7

Under what circumstances should a competitive tender not be completed? Select TWO.

A.

When the items are of high value

B.

When the items are of low value

C.

When there is a clear specifications

D.

When there is not a clear specification

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Question # 8

David is sourcing a new cleaning contract as he is not impressed with his current cleaning company’s performance. He believes that his current supplier has been overcharging him, and due to budget cuts, he is keen to secure a lower price than what he is paying now. His Manager has suggested using an e-auction as the procurement method. Is this the correct way forward?

A.

Yes- an e-auction is an electronic system so it will be easy for David to compare bids

B.

Yes- an e-auction will allow David to secure the lowest possible price

C.

No- a reverse e-auction would be more suitable as it will secure the lowest price

D.

No- a reverse e-auction will ensure only high quality suppliers bid for the opportunity

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Question # 9

In the 1990s a company spent a lot of time and money developing a device that you could carry around that could play CDs. The product spent a long time in development but when it was released the sales figures were very disappointing. This was in part due to the fact another product was released at a similar time which had much more developed technology and could play music without the cumbersome size of a portable CD player. Which of the following did the company not consider when developing the product?

A.

threat of substitution

B.

threat of new entrant

C.

rivalry among existing competitors

D.

power of buyers

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Question # 10

Tim manages the procurement department at a large retailer. He wants to ensure that his team are achieving value for money in their procurement activities. Which of the following should Tim set up?

A.

ITT

B.

Audit

C.

Framework

D.

Contract

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Question # 11

In Public Sector procurement a PIN is sent out to inform suppliers of an upcoming tender opportunity. What does PIN stand for?

A.

Prior Information Notice

B.

Procurement Information Number

C.

Procurement Identification Number

D.

Possibilities Identified Notice

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Question # 12

You work at XYZ manufacturers and a competitor has just released a rival washing machine to the product that you make. This model is proving popular with customers. What competitive force is at play?

A.

threat of substitution

B.

threat of new entrant

C.

supplier power

D.

buyer power

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Question # 13

The Pareto Principle is sometimes also known as what?

A.

Five Forces

B.

JIT

C.

ABC Analysis

D.

Cost Engineering

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Question # 14

A garden centre has recently purchased some lollypop sticks to use as plant labels. The staff have written the name of the plant on the lollypop stick and put it next to the plant. This helps them identify which plant is which. However, after a couple of weeks, the lollypop sticks have become mouldy and the writing has faded. Staff are now struggling to identity their plants. The Manager of the garden centre is considering returning the lollypop sticks and asking for a full refund as they were not fit for purpose. Can the Manager do this?

A.

Yes- the lollypop sticks have gone mouldy- this is unacceptable

B.

Yes- so long as the manager kept the receipt

C.

No- as this was not the lollypop sticks intended purpose

D.

No- the manager cannot prove that the product is faulty

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Question # 15

Achieving value for money can often be described as the three Es? What are these?

A.

Ethics, Environment, Economy

B.

Economy, Efficiency, Environment

C.

Efficiency, Economy, Ethics

D.

Effectiveness, Efficiency, Economy

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Question # 16

The ABC Analysis, also known as the Pareto Analysis, is a technique that can be used by procurement to which purpose?

A.

supplier positioning

B.

cost analysis

C.

relationship spectrum

D.

cost engineering

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Question # 17

What are service credits?

A.

A type of payment where goods are delivered before payment is made

B.

A mechanism for performance management where the buyer has the right to deduct money from payments owed for under performance

C.

When a buyer makes a purchase on credit

D.

A clause in a contract that allows for additional bonus payments for meeting KPIs

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Question # 18

A ‘synergy’ within a partnership can lead to what?

A.

Poor performance

B.

Increased costs

C.

Miscommunications

D.

Greater creativity

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Question # 19

Which of the following documents can be used at the selection stage of a tender process to ensure that short listed bidders meet the requirements of the buying organisation? Select TWO.

A.

Request for Information

B.

Request for Quotation

C.

Pre-Qualification Questionnaire

D.

Invitation to Tender

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Question # 20

Jenny is a procurement manager who works in the public sector. She has been charged with organising a tender to source new Xray machines for a hospital and to ensure that they receive ‘value for money’. Which of the following should Jenny consider when drafting her ITT?

A.

Price only

B.

Equity

C.

Whole life costs

D.

Availability

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Question # 21

Polly Manufacturing is a company which manufactures bicycle parts. It has several factories around the country and is one of the leading suppliers of wheels, bells and pedals. Which of the following is Polly Manufacturing likely to outsource? Select TWO options.

A.

Manufacturing of all bicycle parts

B.

Manufacturing of bells only

C.

Facilities Management

D.

Cleaning

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Question # 22

Harry has just entered into a partnership with a key supplier. Although he is excited about the prospect, he thinks it’s a good idea to set some goals and KPIs. Which of the following criteria should Harry use to decide if a KPI is appropriate?

A.

Measurable, achievable and relevant

B.

Relatable, precise, and measurable

C.

Time bound, difficult and relevant

D.

Significant, measurable and achievable

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Question # 23

Which of the following is not a type of tender process used in the Public Sector?

A.

Restricted

B.

Competitive Procedure with Negotiation

C.

Competitive Dialogue

D.

Unrestricted

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Question # 24

Robbie is a procurement manager at a public sector organisation. He is running a tender which is worth £2m and so will advertise this on OJEU. His manager has reminded Robbie to include CPV codes on the tender. What purpose would this serve?

A.

To ensure suppliers know the deadline for tender submission

B.

To ensure suppliers can find the opportunity

C.

To ensure more suppliers bid for the tender

D.

To ensure only qualified suppliers bid for the tender

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Question # 25

Which of the following are NOT one of the four key principles of procurement in the EU?

A.

Transparency

B.

Value for Money

C.

Non-Discrimination

D.

Proportionality

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Question # 26

In public sector procurement, according to EU legislation, certain items must be procured via open-competition. What type of items are these?

A.

Items that are imported from outside the EU

B.

Items of high value

C.

Items of strategic importance

D.

Items that are produced by lots of suppliers

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Question # 27

If a stakeholder has high power in a business but isn’t interested in your procurement activity, what should be your management style for dealing with this stakeholder?

A.

Keep them satisfied – they have high power

B.

Keep them informed – they have high power

C.

Manage closely – they’re a key player

D.

Minimum effort is required as they’re not interested- do nothing

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Question # 28

Early Supplier Involvement can be described as a collaborative relationship between a buyer and a supplier to develop a new project. Handfield’s model describes four different levels of supplier involvement ranging from none to ‘black box’ (which is when the design is primarily driven by the supplier. What other level features on this model?

A.

Blue Box – when the buyer creates the product without input from the supplier

B.

Red Box- when the supplier provides legal advice to the buyer on areas such as copywrite

C.

White Box – when there is informal integration and the buyer consults with a supplier on a design

D.

Grey Box – when the involvement is buyer driven

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Question # 29

Barry is a procurement manager at Sea Biscuits, a company which manufactures biscuits in the shape of dolphins and starfish. He works in an office that orders stationary regularly for its 100 person workforce. Stationary is a low-spend category item and Barry often orders stationary from different suppliers based on which supplier can provide the item the cheapest at that point in time. According to the Kraljic matrix, what type of suppliers provides stationary to Barry?

A.

leverage

B.

strategic

C.

routine

D.

Bottleneck

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Question # 30

Mandy is looking to source windows and doors for a new build apartment block. She has done some initial research and has discovered that there are many suppliers in the marketplace that can supply the items she needs. As it is a high-value project she is thinking of running a formal tender. What should be Mandy’s first step?

A.

Run an open competition – send out an ITT

B.

Run a restricted competition – send out a PQQ

C.

Run an open competition – send out a RFQ

D.

Run a restricted competition- send out a RFI

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Question # 31

Innovation is a key consideration when entering into a partnership. Is this statement true?

A.

Yes- joint innovation projects are often a strong motivation for entering into a partnership

B.

Yes- innovation is the only reason to enter into a partnership

C.

No- the key consideration when entering a partnership is cost reduction

D.

No- innovation is best achieved in a contractual relationship where KPIs can be monitored closely.

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Question # 32

Which of the following are possible drivers for partnership sourcing? Select THREE.

A.

The protection of intellectual property rights

B.

The marketplace has become more volatile

C.

Working together will create synergies

D.

The need to improve performance to satisfy the end customer

To increase production costs and lead-times

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Question # 33

Kinky Boots Ltd provides high heeled shoes in large sizes. Their target market are Drag Queens. There are a couple of rival shoe manufacturers in this market and Kinky Boots Ltd offer the cheapest high heels. What strategy is Kinky Boots Ltd employing in terms of competitive advantage?

A.

cost leadership

B.

differentiation

C.

cost focus

D.

differentiation focus

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Question # 34

In a partnership who is responsible for decision making?

A.

The project steering committee

B.

Both the supplier and the buyer

C.

The buyer

D.

The supplier

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Question # 35

In a monopoly market, which of the following statements is true?

A.

bargaining power of suppliers is strong

B.

bargaining power of buyers is strong

C.

There is strong rivalry

D.

There is a threat of new entrants

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Question # 36

Togo Bongos is a manufacturer of percussion instruments, in particular of bongo drums. It requires electricity to run its factories and this is a major factor of cost impact. There are lots of suppliers of electricity in the market and there is no switching costs if Togo Bongos wanted to switch suppliers. What type of supplier is Togo Bongo's electricity supplier?

A.

strategic

B.

leverage

C.

routine

D.

bottleneck

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