Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)
Select each Use Case on the left and drag it to the appropriate Routing configuration on the right.
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list.
How do you design the report to support this requirement?