In a banking application, which two options must be used together to present users with a set of balance transfer options only if they elect to transfer a balance to their credit card? (Choose two)
Consider the following scenario:
A customer files a fraud complaint. The complaint is investigated by a customer service agent.
* The customer service agent may request additional information from the customer.
* The merchant is notified and given 15 days to dispute the fraud claim.
* If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted totheiraccount. How do you name the step where the agent investigates the claim for fraud?
You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one application.
How do you satisfy the request?
. A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item. Which participant role do you select to configure this requirement?