A formal complaint procedure is the most appropriate and effective method for reporting unethical behavior, as it ensures confidentiality and follows a structured process. HRCI emphasizes that organizations should provide clear complaint procedures to handle ethical concerns in a way that protects employees’ rights and promotes accountability.
Question # 18
What is the percentage of applicants hired to total qualified applicants?
A number of numbers and a number of numbers
Description automatically generated with medium confidenceHRCI guidelines suggest that analyzing hiring ratios helps HR measure recruitment efficiency.
Question # 19
A basic principle of learning states that people resist change unless they:
People are more likely to embrace change if they understand its benefits and the value it brings. HRCI notes that clear communication about the purpose and value of training or change initiatives is essential in overcoming resistance and encouraging participation.
Question # 20
Which of the following are key elements in establishing pay rates?
Skills and responsibilities are primary factors when establishing pay rates, as they reflect the job’s complexity, required expertise, and impact on the organization. HRCI notes that aligning pay with job requirements and responsibilities helps ensure fairness and competitiveness in the compensation structure.
Question # 21
The process used to verify HR policies and practices is a(n):
An HR audit is a systematic process used to review and verify HR policies, procedures, and practices within an organization. This audit assesses compliance with regulations, effectiveness in achieving HR objectives, and alignment with organizational goals. According to HRCI, regular HR audits help identify gaps, ensure legal compliance, and improve HR functions, thereby mitigating risks associated with non-compliance and enhancing overall efficiency.
Defining the goals of an employee survey is essential to ensure the survey’s purpose aligns with organizational objectives. HRCI emphasizes that clear goals guide the survey design, focusing on gathering meaningful data that can be used for decision-making and improvements.
Question # 24
Organizations benefit from wellness programs because they decrease:
Wellness programs aim to improve employee health and reduce illness, thereby lowering health care costs for the organization. HRCI explains that wellness initiatives can lead to healthier employees, reducing both absenteeism and overall health-related expenditures.