Decisions that deliver large and broad economic benefits are the type of decisions that should remain centralized even in a decentralized decision-making environment. Decentralized decision-making is a principle and practice that empowers individuals and teams to make decisions about their work without excessive interference or control from others. Decentralized decision-making fosters autonomy, agility, innovation, and ownership among knowledge workers. However, some decisions are better made centrally by those who have more authority, information, or expertise. These include decisions that affect the whole enterprise or portfolio, such as strategy, vision, budgeting, governance, compliance, etc. References: SAFe Lean-Agile Principles, SAFe Principle #9
Question # 10
What is one way to describe a cross-functional Agile Team?
A.
They release customer products to production continuously
B.
They are made up of individuals, each of whom can define, develop, test, and deploy the system
C.
They deliver value every 6 weeks
D.
They are optimized for communication and delivery of value
This is one way to describe a cross-functional Agile team. A cross-functional Agile team is a group of 5-11 individuals who have the skills and authority to define, build, test, and deploy some element of solution value—all within a short iteration timebox. A cross-functional Agile team is optimized for communication and delivery of value by having clear roles and responsibilities, shared goals and commitments, frequent feedback and collaboration, high trust and accountability, and continuous improvement. References: Cross-functional Agile Teams
Question # 11
How does SAFe describe Customer Centricity?
A.
As a set of practices employed to make products focused on the Customer
B.
As a strategy to meet the needs of an ever-changing Customer market
C.
As a mindset focused on Customer behaviors that produce the best innovations
D.
As a way of working to include the Customer in daily work processes and planning
This is how SAFe describes Customer Centricity. Customer Centricity is one of the core competencies of business agility in SAFe. Customer Centricity means putting the customer at the center of everything the enterprise does, and understanding their needs, desires, and problems deeply. Customer Centricity also means adopting a mindset that focuses on observing and learning from customer behaviors that produce the best innovations, rather than relying on assumptions or opinions. Customer Centricity helps enterprises deliver solutions that delight their customers and achieve market differentiation. References: Customer Centricity
Question # 12
Which implementation step follows Coach ART Execution on the SAFe Implementation Roadmap?
Launching more ARTs and Value Streams is the implementation step that follows Coach ART Execution on the SAFe Implementation Roadmap. The SAFe Implementation Roadmap is a guide that helps enterprises implement SAFe in a structured and reliable way. The roadmap consists of 12 critical moves that span from reaching the tipping point to extending to the portfolio and beyond. Coach ART Execution is the seventh move, where the first ART islaunched and coached by a SAFe Program Consultant (SPC) or other expert. Launch more ARTs and Value Streams is the eighth move, where the enterprise expands the implementation of SAFe to other value streams and ARTs, based on the learnings and successes of the first ART. References: SAFe Implementation Roadmap, Coach ART Execution, Launch more ARTs and Value Streams
Reducing delays is the focus of Lean thinking. Lean thinking is a philosophy and a set of principles and practices that aim to eliminate waste and optimize value delivery. Waste is anything that does not directly contribute to customer value or that causes delays in delivering value. Delays are the primary cause of waste, as they increase inventory, risk, variability, overhead, and dissatisfaction. Reducing delays means minimizing the time between customer need and value delivery, which improves quality, efficiency, and customer satisfaction. References: Thriving in the Digital Age, SAFe Principle #2