SDM_2002001040 Exam Dumps - SDM Certification - CARE

Active Software Support (ASWS).

HWS and/or SWS Life Extender.

Spare Part Management (SPM).

Expert Support services.

Treat it as a normal case.

Contact the relevant business line and ask for the new feature and inform the Customer that they have the right to open tickets for any request related to delivered equipment.

Explain to Customer that the requested feature is not part of contractually agreed deliverables in Care, hand the request over to relevant SSM, AM or CT Head, inform Customer that commercial team will clarify their request and close the ticket.

Inform Customer that commercial team will clarify their request and close the ticket, then contact the relevant business line and ask for the new feature.

As-sold total contract profitability.

Previous LE.

Annual plan.

ATP.

Launch Support.

SW Change Mass provisioning.

Software Maintenance (SWM).

Life Extender (LE).

To monitor costs on a periodic basis and initiate corrective actions as needed.

To support the F&C Controller in her/his cost monitoring activity.

To support the CT Head in her/his cost monitoring activity.

To review the actual financial data against the estimated figures and report it to the CT Head.

Sell, Deliver, Care.

Buy, Sell, Install.

Install, Commission, Integrate.

Sell, Install, Care.

Via monthly report distributed by GCC Engagement Team in most regions.

The Resolve tool provides a report.

With the monthly CDB report.

The Care Program Coordinator provides a report.

Preventive services, launch support, On site troubleshooting, tailored technical support.

3'rd party management and support, 3'rd party support from various vendors.

SW change planning & support, SW change mass provisioning, SW change testing, Network cloning services.

Software Maintenance (SWM), Emergency services, Life Extender (LE) and Active Software Support (ASWS).