Partner users can access records belonging to users in their account at their same role or lower in the role hierarchy, for Cases, Leads, Opportunities and Custom Objects. Which of the following access has to be given ?
Universal Containers provides 24x7 support for its customers worldwide using call centers
in three different countries with each one covering an 8-hour shift in different time zones. Service reps in a call center have access to the same information but only during their local working hours.
Which feature in Salesforce controls access for specific login hours?
Universal Containers (UC) turned off the customer visibility feature in its customer
community. What community functionality is impacted by having the customer user
visibility turned off?
Jane, a support representative at Universal Containers, created a report to view all her open
cases that have been created in the past 7 days and saved the report in the "Private Reports" folder.
Who can view and run the report?
Universal Containers (UC) has implemented Customer Community with customer
community plus license for its distributors. Retail distributors have part-time agents who work
for multiple distributors. Those agents should have access to other distributor accounts as well.
What can be configured to grant agents access to differentdistributor accounts?
A sales rep at Universal Containers (UC) has manually shared an Opportunity record with
internal pre-sales users. After some time, the sales rep moved to another position and all opportunities records that were owned were transferred to a new sales rep. What happened to the internal pre-sales users access to the opportunity?
Universal Containers (UC) has created a custom Invoice object. Standard sales users at UC
can see the records in search layout,but when they click to view the detail, only record name,
created date, and last modified date are shown. When the system admin accesses it, he or she
sees the full record detail with many more data fields.
What is the likely cause of this issue?
Bob uploads a PDF to his Files Home private library.
Who can view this file?