Reference: [Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/DeepDives, C is the correct answer because a default deep dive initially shows all of the KPIs for a selected service. You can create a default deep dive by drilling down from another dashboard or by selecting a service from the deep dive lister page. A default deep dive does not show health scores, importance scores, or entity swim lanes by default. References: [Create default deep dives for services in ITSI]]
Question # 18
What happens when an anomaly is detected?
A.
A separate correlation search needs to be created in order to see it.
B.
A SNMP trap will be sent.
C.
An anomaly alert will appear in core splunk, in index=main.
D.
An anomaly alert will appear as a notable event in Episode Review.
When an anomaly is detected in Splunk IT Service Intelligence (ITSI), it typically generates a notable event that can be reviewed and managed in the Episode Review dashboard. The Episode Review is part of ITSI's Event Analytics framework and serves as a centralized location for reviewing, annotating, and managing notable events, including those generated by anomaly detection. This process enables IT operators and analysts to efficiently identify, prioritize, and respond to potential issues highlighted by the anomaly alerts. The integration of anomaly alerts into the Episode Review dashboard streamlines the workflow for managing and investigating these alerts within the broader context of IT service management and operational intelligence.
Reference: [Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/Configure/IndexOverview, B is the correct answer because ITSI episodes are stored in the itsi_grouped_alerts index. This index contains notable events that have been grouped together based on predefined aggregation policies. Episodes help you reduce alert noise and focus on resolving incidents faster. References: [Overview of episodes in ITSI]]
Question # 20
Which of the following best describes an ITSI Glass Table?
A.
A view which displays a system topology overlaid with KPI metrics.
B.
A view which describes a topology.
C.
A dashboard which displays a system topology.
D.
A view showing KPI values in a variety of visual styles.
An ITSI Glass Table provides a customizable, high-level view that can display a system's topology overlaid with real-time Key Performance Indicator (KPI) metrics and service health scores. This visualization tool allows users to create a visual representation of their IT infrastructure, applications, and services, integrating live data to monitor the health and performance of each component in context. The ability to overlay KPI metrics on the system topology enables IT and business stakeholders to quickly understand the operational status and health of various elements within their environment, facilitating more informed decision-making and rapid response to issues.
Question # 21
Which capabilities are enabled through “teams�
A.
Teams allow searches against the itsi_summary index.
B.
Teams restrict notable event alert actions.
C.
Teams restrict searches against the itsi_notable_audit index.
D.
Teams allow restrictions to service content in UI views.
D is the correct answer because teams allow you to restrict access to service content in UI views such as service analyzers, glass tables, deep dives, and episode review. Teams alsocontrol access to services and KPIs for editing and viewing purposes. Teams do not affect the ability to search against the itsi_summary index, restrict notable event alert actions, or restrict searches against the itsi_notable_audit index. References:Â Overview of teams in ITSI
Question # 22
Which of the following is a recommended best practice for service and glass table design?
A.
Plan and implement services first, then build detailed glass tables.
B.
Always use the standard icons for glass table widgets to improve portability.
C.
Start with base searches, then services, and then glass tables.
D.
Design glass tables first to discover which KPIs are important.
Reference: [Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/GTOverview, A is the correct answer because it is recommended to plan and implement services first, then build detailed glass tables that reflect the service hierarchy and dependencies. This way, you can ensure that your glass tables provide accurate and meaningful service-level insights. Building glass tables first might lead to unnecessary or irrelevant KPIs that do not align with your service goals. References:Â Splunk IT Service Intelligence Service Design Best Practices]
Question # 23
Which of the following actions can be performed with a deep dive?
A.
Create a Multi-KPI alert from the deep dive's current state to warn of similar situations in the future.
B.
Create a predictive analysis model from the deep dive to warn of future service degradation.
C.
Create an anomaly detection alert to show when the same pattern begins in the future.
D.
Create a custom service analyzer from selected deep dive lanes.
Deep dives in Splunk IT Service Intelligence (ITSI) allow for an in-depth analysis of services and their KPIs over time, providing a detailed view of the operational health and performance trends. One of the powerful actions that can be performed with a deep dive is the creation of a Multi-KPI alert from the deep dive's current state. This functionality enables users to define alerts based on the complex conditions observed during the deep dive analysis, allowing for the early detection of similar situations in the future. By configuring a Multi-KPI alert directly from a deep dive, ITSI users can leverage their insights and observations to proactively monitor for patterns or conditions that may indicate potential service degradation or failure, enhancing the overall responsiveness and effectiveness of the IT monitoring strategy.
Question # 24
Which anomaly detection algorithm is included within ITSI?
Among the anomaly detection algorithms included within Splunk IT Service Intelligence (ITSI), "Entity Cohesion" is a notable option. The Entity Cohesion algorithm is designed to detect anomalies by comparing the behavior of one entity against the collective behavior of a group of similar entities. This approach is particularly useful in scenarios where entities are expected to exhibit similar patterns of behavior under normal conditions. Anomalies are identified when an entity's metrics deviate significantly from the group norm, suggesting a potential issue with thatspecific entity. This method leverages the concept of cohesion among similar entities to enhance the accuracy and relevance of anomaly detection within ITSI environments.