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5V0-62.22 Exam Dumps - VMware Workspace ONE 21.X UEM Troubleshooting Specialist

Question # 4

A newly-hired administrator has opened a ticket with the Internal IT Helpdesk, stating that they can login but do not have access to the Scheduler settings located at Groups & Settings > All Settings > Admin > Scheduler A colleague performing the same role can see and access this entitlement.

What are two reasons that the newly-hired admin is having this difficulty? (Choose two.)

A.

The newly-hired administrator needs to accept the EULA before sensitive configuration settings are visible by this account.

B.

The newly-hired administrator has the correct roles assigned but has not selected the applicable role in the console access dropdown to view this configuration

C.

The newly hired administrator did not enter in the restricted action pin to enter the Scheduler settings.

D.

The newly-hired administrator needs to navigate to Accounts > Administrators > Roles and assign themselves the correct level of access to access the Scheduler setting.

E.

The newly-hired administrator has the incorrect roles assigned or was not yet provided the correct roles to view this configuration.

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Question # 5

Refer to the exhibit- An IT administrator tried to start a remote session using Workspace ONE Assist but received this request timeout error:

What might be the root cause of this issue"?

A.

Workspace ONE Assist agent failed to connect to the Workspace ONE Assist server

B.

Workspace ONE Intelligent Hub failed to connect to the Workspace ONE Assist server

C.

The devices were connected remotely using the unattended mode in Workspace ONE Assist agent.

D.

The Administrator didn't have proper level of access to Workspace ONE Assist's features.

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Question # 6

The VMware Workspace ONE UEM administrator in an organization found that the Certificate Authority integration test connection failed recently I his organization uses on-premises Microsoft ADCS CA as their certificate authority, which resides on an internal-only Windows server. The VMware Workspace ONE UEM console resides in the cloud.

Why did this certificate authority integration test connection fail?

A.

Entrust PKI is disabled under the Certificate Authorities settings.

B.

Symantec MPKI is disabled under the Certificate Authorities settings.

C.

Fetching the root certificate from CA failed.

D.

Credential in UEM is incorrect.

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Question # 7

When an administrator attempted to integrate an organization's Microsoft Office 365 email system with their shared SaaS Workspace ONE UEM using PowerShell the "Session initialized" portion of the Test Connection process failed in the UEM Console

What is the most likely cause of this issue?

A.

The administrator configured the Office 365 service account incorrectly.

B.

The administrator incorrectly configured UE:M with the PowerShell "Set-Execution Pol icy" command

C.

The administrator incorrectly configured Secure Email Gateway.

D.

The administrator configured the email service account on Unified Access Gateway incorrectly

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Question # 8

An organization has introduced a complex password requirement on enrolled mobile devices. This has also caused a significant increase in the help desk's ticket load around password resets for mobile devices. The organization needs to curb these requests and allow users, once authenticated, to resolve their own device passcode issues

Which service can help meet this goal?

A.

Device Management Console

B.

Self-Service Portal

C.

SQLCMD

D.

AWCM

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Question # 9

An organization administrator recently integrated their shared SaaS VMware Workspace ONE UEM and their internal Microsoft Active Directory

Most users report they can enroll their Android and iOS devices using their user account from the organization's internal Microsoft Active Directory, but a few users report they cannot The organization administrator find the user accounts of the users unable to enroll failed to synchronize to VMware Workspace ONE UEM

What is the most likely cause of this issue?

A.

The organization administrator misconfigured the bind user credentials.

B.

The organization administrator misconfigured the Bind Authentication Type.

C.

The users that failed to synchronize have two or more globally unique identifiers.

D.

The users that failed to synchronize are missing a phone number in Active Directory

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Question # 10

An organization has successfully deployed native applications to VMware Workspace ONE managed Android, iOS, and Windows devices in the same OG.

The organization administrator just configured VMware Workspace ONE to provide all those same devices access to a SaaS application that was previously successfully integrated with the organization's VMware Workspace ONE Access tenant. Windows and Android users can access this SaaS application, but iOS device users report that they are unable to see this application in the VMware Workspace ONE Catalog.

What is the most likely cause of this issue?

A.

The Intelligent Hub Catalog integration was not completed for the OG.

B.

The application assignment via the OG was misconfigured.

C.

The organization's Apple sToken expired.

D.

The Intelligent Hub Catalog (iOS) setting was not enabled.

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Question # 11

After having no issues for an extended period of lime, an administrator begins to notice that iOS devices are no longer checking in Sending push notifications is also not showing on the devices.

Which iOS specific requirement should that administrator review?

A.

APNs certificate validity

B.

FCM certificate validity

C.

VMware Workspace ONE Scheduler Intervals

D.

AirWatch Cloud Messaging service

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Question # 12

An administrator working with the VMware Workspace ONE UEM product suite is encountering issues when try.ng to enroll .OS devices us.ng basic users. Wh.ch VMware Workspace ONE UEM service or component logs should be gathered by the administrator to determine a root cause?

A.

Console logs

B.

AirWatch Cloud Messaging logs

C.

AirWatch Cloud Connector logs

D.

Device Services logs

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Question # 13

An organization administrator configures VMware Workspace ONE UEM to deploy a new internal Win32 application to Windows devices, which are all located in the same OG (organization group). Users of newer Windows devices with increased hardware capacities can install this application, but older Windows devices with lower capacities are unable to complete the installation.

What is the most likely cause of this issue?

A.

The VMware Workspace ONE administrator set "RAM Required" for the application in the "Details" tab options.

B.

The organization's Windows Azure AD credentials in their Microsoft Store for Business expired.

C.

The assignment of the internal application via the common OG (organization group) is misconfigured

D.

The VMware Workspace ONE administrator set "Admin Privileges" for the application in the "Details" tab options

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Question # 14

A number of enrolled devices have not checked in with VMware Workspace ONE UEM for several days. When the administrator attempted to push a profile to the devices the devices did not check in to receive the profile.

Which component should be focused on when troubleshooting this device connectivity issue to VMware Workspace ONE UEM?

A.

UEM Console

B.

UAG

C.

API

D.

Device Services

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Question # 15

Devices were originally configured to move to associated OGs based on their AD group membership Recently, this process has stopped working, and the organization suspects a configuration was enabled by mistake, and the error is now preventing this process from executing:

Which console page would confirm a potential configuration change?

A.

Monitor > Reports & Analytics > Events > Console Events

B.

Groups & Settings > All Settings > Console Security > Session Management

C.

Accounts > Administrators > System Activity

D.

Resources > Device Updates > OEM Updates

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Question # 16

An administrator is unable to enroll Android devices with directory accounts but successfully enrolled the device with a basic working previously.

Which logs should the administrator review to begin troubleshooting the Android directory account enrollment issue?

A.

VMware Tunnel

B.

VMware Workspace ONE Intelligent Android Hub

C.

AirWatch Cloud Connector

D.

Unified Access Gateway

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Question # 17

An administrator could not locate Hub Services settings page under an organization group and has asked why this problem is occurring Which statement describes the root cause of this problem'-'

A.

This organization group is not a Customer type OG.

B.

Unified Access Gateway has not been deployed for this OG.

C.

AirWatch Cloud Connector has not been installed for this OG.

D.

VMware Tunnel has not been configured under this OG.

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Question # 18

An organization has successfully used VMware Workspace ONE UEM to deploy a managed, public application to Android, iOS, and Windows devices in the same OG for the last year.

The Windows and Android users can still install this application The iOS device users, however, report that they can see and install other applications in the VMware Workspace ONE Catalog, but suddenly they are unable to see this application in the VMware Workspace ONE Catalog.

What is the most likely cause of this issue?

A.

The application assignment via a smart group was misconfigured.

B.

The application assignment via the enrollment type was misconfigured.

C.

The organization's Apple Push Notification certificate expired.

D.

The organization's Apple sToken expired.

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