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7497X Exam Dumps - Avaya Oceana Solution Support Exam

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Question # 9

A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC).

Which log will show more relevant logs for UAC?

/var/log/Avaya/dcm/pu/UnlfiedAgentController/ua-bpm-pu.log

/var/log/Avaya/services/UCAStoreService/UCAStoteServlce.log

/var/log/Avaya/dcm/pu/CSCService/CSCService.log

/var/log/Avaya/servlces/ContactCentefService/ContactCenterService.log

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Question # 10

Consider the log messages from Contact Center Service PU log file ucm-affadapter-pu-1.log:

What is the Work Request ID in the log message?

UGZQRVhJNHhTaGlycXQYQThFN2VJdw

f785b56c-364f-4acf-9620-b723a6ca43c6

PfPex14xShrmrqt2A8E7eIw

Eke6 qw3S2K-NyAKSJny6A

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