Databricks Databricks-Generative-AI-Engineer-Associate Exam Dumps - Valid Questions Answers

In the context of developing a chatbot for a company's internal HelpDesk Call Center, the key is to select data sources that provide the most contextual and detailed information about the issues being addressed. This includes identifying the root cause and suggesting resolutions. The two most appropriate sources from the list are:

Call Detail (Option D):

Contents: This Delta table includes a snapshot of all call details updated hourly, featuring essential fields like root_cause and resolution.

Relevance: The inclusion of root_cause and resolution fields makes this source particularly valuable, as it directly contains the information necessary to understand and resolve the issues discussed in the calls. Even if some records are incomplete, the data provided is crucial for a chatbot aimed at speeding up resolution identification.

Transcript Volume (Option E):

Contents: This Unity Catalog Volume contains recordings in .wav format and text transcripts in .txt files.

Relevance: The text transcripts of call recordings can provide in-depth context that the chatbot can analyze to understand the nuances of each issue. The chatbot can use natural language processing techniques to extract themes, identify problems, and suggest resolutions based on previous similar interactions documented in the transcripts.

Why Other Options Are Less Suitable:

A (Call Cust History): While it provides insights into customer interactions with the HelpDesk, it focuses more on the usage metrics rather than the content of the calls or the issues discussed.

B (Maintenance Schedule): This data is useful for understanding when services may not be available but does not contribute directly to resolving user issues or identifying root causes.

C (Call Rep History): Though it offers data on call durations and start times, which could help in assessing performance, it lacks direct information on the issues being resolved.

Therefore, Call Detail and Transcript Volume are the most relevant data sources for a chatbot designed to assist with identifying and resolving issues in a HelpDesk Call Center setting, as they provide direct and contextual information related to customer issues.

Problem Context: The engineer needs to extract text from PDF documents, which may contain both text and images. The goal is to find a Python package that simplifies this task using the least amount of code.

Explanation of Options:

Option A: flask: Flask is a web framework for Python, not suitable for processing or extracting content from PDFs.

Option B: beautifulsoup: Beautiful Soup is designed for parsing HTML and XML documents, not PDFs.

Option C: unstructured: This Python package is specifically designed to work with unstructured data, including extracting text from PDFs. It provides functionalities to handle various types of content in documents with minimal coding, making it ideal for the task.

Option D: numpy: Numpy is a powerful library for numerical computing in Python and does not provide any tools for text extraction from PDFs.

Given the requirement,Option C(unstructured) is the most appropriate as it directly addresses the need to efficiently extract text from PDF documents with minimal code.

Problem Context: The engineer needs an open-source LLM with a large context window to develop an application.

Explanation of Options:

Option A: DistilBERT: While an efficient and smaller version of BERT, DistilBERT does not provide a particularly large context window.

Option B: MPT-30B: This model, while large, is not specified as being particularly notable for its context window capabilities.

Option C: Llama2-70B: Known for its large model size and extensive capabilities, including a large context window. It is also available as an open-source model, making it ideal for applications requiring extensive contextual understanding.

Option D: DBRX: This is not a recognized standard model in the context of large language models with extensive context windows.

Thus,Option C(Llama2-70B) is the best fit as it meets the criteria of having a large context window and being available for open-source use, suitable for developing robust language understanding applications.