Which feature helps to ensure that e-mail responses sent by the service agent have the correct branding?
Which objects are needed to create a registered product? Note: There are 2 correct answers to this question.
What can you use to keep track of new knowledge base articles and changes made to the existing ones if you have set up SAP Jam as a knowledge base?
Which tool would you use to create high data volumes in SAP Service Cloud?
Which of the following is correct in the context of scoping and fine -tuning? Note: There are 2 correct answers to this question.
Which of the following are reporting features in SAP Service Cloud? Note: There are 2 correct answers to this question.
Which actions can be taken to see the restriction rules in access restrictions? Note: There are 3 correct answers to this question.