C_C4H510_21 Exam Dumps - SAP Certified Application Associate – SAP Service Cloud 2111

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Question # 4

Which objects can be used within ticket creation to automatically determine the registered product?

Installed Base

Installation Point

Warranty

Product

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Question # 5

Which of the following options are features within the Analytics framework? Note: There are 2 correct answers to this question.

You can add custom fields in data sources and reports.

With the Dashboard Designer, KPIs can be joined to a new data source.

With the mashup approach, offline access to an SAP BusinessObjects Bl system is available.

You can create new custom reports based on join data sources.

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Question # 6

Which mandatory characteristics do you need to provide when you create a cloud data source? Note: There are 3 correct answers to this question.

Web service URL

Data source ID

Usage

Name

Description

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Question # 7

Which of the following options can be used to control the access rights of a user in transactions? Note: There are 2 correct answers to this question.

Activate Scoping Item Determination for Territory Owner in Transaction

Usage of Delegates

Assign Restriction Rules

Configure Work Distribution Rules for Employees

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Question # 8

Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management? Note: There are 2 correct answers to this question.

Installed bases

Service contracts

Contacts

Registered products

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