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CBDA Exam Dumps - Certification in Business Data Analytics (IIBA - CBDA)

Question # 4

An analytics team has completed some initial data analysis but is considering revising their research question based on their analysis findings. The team was concerned the original question was too broad. What outcome would lead the team to have this concern?

A.

Data once analyzed had significant data quality issues

B.

Data the team had planned to use was not available

C.

Difficult to identify the KPIs to measure

D.

The source data sets could not be merged

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Question # 5

The architecture team puts forth a solution architecture that integrates multiple data sources from within and outside the organization. The architecture provides the foundation to source a new analytics program. If one of the objectives of the analytics team was to provide 'one source of the truth', this objective would be referring to which of the following?

A.

Identifying one key stakeholder, who can make final decisions about which sources to relate/merge

B.

Evaluating the completeness, validity, and reliability of the data from source systems

C.

Ensuring stakeholders always have clear insight into the final requirements at all times

D.

Enforcing master data management principles and practices

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Question # 6

With the recent departure of two of its employees, an IT helpdesk team is now understaffed and finding it difficult to keep up with the current workload. The number of tickets being received has increased as well as the number of days to resolve the tickets. The IT manager has set up a meeting with the IT director to request funding for two new helpdesk agents. To prepare for the

meeting, the manager is interested in showing the tickets processed against ticket volume over the past year. What type of chart should the manager use to effectively show the change in processing rate over time?

A.

A pie chart to compare the number of tickets coming in versus tickets being processed

each month, over the past year

B.

A column chart to compare the number of tickets coming in versus tickets being processed

each month, since June

C.

A line chart to show the widening gap between the number of tickets being processed

against the number coming over the past year

D.

A waterfall chart to show the number of tickets coming in are a lot higher than those being

processed as of year to date

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Question # 7

A colleague proposes measuring job satisfaction by asking the question "What is your salary?". What is the concerning factor about this question?

A.

Validity

B.

Clarity

C.

Reproducibility

D.

Subjectivity

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Question # 8

A marketing director has asked the question 'How many product purchases are expected this coming year given the current marketing campaign?". What type of analytics would be performed to answer this question?

A.

Descriptive

B.

Predictive

C.

Diagnostic

D.

Prescriptive

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Question # 9

The analytics team is identifying research questions to address a business problem. The business analysis professional reminds the

team that the most important dimension to consider is the:

A.

Sources of data

B.

Quality of the data

C.

Timeframe of analysis

D.

Measurement scale

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Question # 10

While creating a dataset for analysis, the analyst reviews the data collected and finds a large percentage of records are missing values. Which activity would the analyst perform in order to use this dataset?

A.

Clustering

B.

Scale validation

C.

Weighting

D.

Factor analysis

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Question # 11

An organization's customers are categorized based on the amount of purchases completed over the last 12 months. The analytics team would like to ensure the accuracy of their survey results and decide to randomly select 500 customers to participate in a survey from this large pool of customers. This is an example of:

A.

Stratified sampling

B.

Quota sampling

C.

Purposive sampling

D.

Snowball sampling

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Question # 12

The research question prompting the use of analytics is well-defined. The team obtains the results and determines that the source data did not provide reliable results. As a result of this finding, the team modifies the original question to one that can be answered by the data. What is a risk that could impact the value of this analysis?

A.

The objective of the original research may not be met

B.

Timelines will be pushed out making stakeholders unhappy

C.

Increased costs associated with the source data

D.

The quality of the analysis may be negatively impacted

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Question # 13

A Data Dictionary is being developed for an employee database. When reviewing the data dictionary, the analyst recommends adding another primitive data element. Which element would be suggested?

A.

Street address

B.

First name

C.

Customer name

D.

Work phone number

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Question # 14

A business analyst constructs a model they would like to review with key business stakeholders but decides to review the model first with the data scientist who has performed the data analysis. The data scientist provides some suggestions on how to reduce the complexity in the model. One suggestion is to use color to group objects needing to be associated. The data scientist is

encouraging using which Gestalt Principle of Perception with regards to data visualization?

A.

Connection

B.

Proximity

C.

Similarity

D.

Enclosure

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Question # 15

A company wants to gauge the thoughts of their employees towards a new company product. On the 25th of March the interviewer makes a list of all employees who were at work on that day and then chooses a subset of those employees to interview. Which term describes the list of all employees present on March 25th?

A.

Population of interest

B.

Survey sample

C.

Sampling frame

D.

Sample weights

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Question # 16

A financial software company has growth and expansion as one of their top strategic priorities for the year. The senior executive team would like to assess their sales performance over the last 3 years to help set sales objectives. In discussion with the business analytics manager, for a comprehensive sales report, the sales lead recommends looking into the number of contracts signed over the past 3 years and the dollar value for the signed contracts. Which other question is important to consider when evaluating sales performance?

A.

What is the time to market the software?

B.

What is the total cost incurred per year?

C.

What is the number of customers retained over the past 3 years?

D.

What is the average time for conversion?

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Question # 17

Based on the results of a recently completed analytics initiative, the Human Resource department for a major department store implemented a change to its hiring practice to address the attrition rates of its sales associates. The new policy stated that candidates applying for sales positions must possess at least 3 years of relevant sales experience to be considered. After implementing the change, attrition rates are 10% higher and management is frustrated. Which of the following could result in this outcome?

A.

The results of analysis have been incorrectly interpreted

B.

Sales experience is not a relevant skill

C.

Analytics is not helpful given this situation

D.

The change proposed is not aligned to company strategy

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Question # 18

A database analyst is modelling a database for a large toy manufacturer. Which statement describes a logical database model?

A.

The layer of views created to summarize data or provide another perspective of certain data

B.

A model that depicts the actual design of the relational database

C.

An abstraction of the conceptual data model that includes rules of normalization

D.

Modelling that involves objects being defined at the schema level

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Question # 19

Operation managers are concerned about the increasing attrition rates in the call center. A series of interviews is being conducted with call center agents to collect information to better understand the problem. Interviewees will ask open and closed ended questions that are both quantitative and qualitative. Which of the following is considered a qualitative open-ended question?

A.

How does call volume contribute to job burnout?

B.

Would morale improve if you could work 2 days per week from home?

C.

How many calls on average do you service in an hour?

D.

Do you receive more calls on Mondays or Fridays?

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Question # 20

After analyzing sales data, the analytics team finds that the older the customer, the more expensive the neckties purchased. The team felt this was a breakthrough insight but on closer analysis realized that other factors could account for this relationship. This is a clear indication that:

A.

Correlation between variables implies causation

B.

Causation has no relationship with correlation

C.

Causation between variables does not imply correlation

D.

Correlation between variables does not imply causation

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Question # 21

A Human Resource manager recently learned that their competitor reduced employee attrition rates by 20% after implementing personality tests as part of their screening process. Intrigued by the idea, the manager suggests collecting data on personality tests and attrition rates over the next year. The data from this year is then analyzed to explore possible relationships. What type of analytics has the team been asked to perform?

A.

Predictive

B.

Descriptive

C.

Prescriptive

D.

Diagnostic

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Question # 22

The analytics team has established two equally strong potential recommendations which will deliver the desired outcomes with similar benefits to be derived from each one. On the surface there is no discernable difference in costs or schedule for either option. To help the analytics team reach a recommendation the business analysis professional recommends the team:

A.

Complete market research

B.

Assess risks for each option

C.

Vote to choose the recommendation

D.

Seek management guidance

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