CRISC Exam Dumps - Certified in Risk and Information Systems Control

The most important objective of an enterprise risk management (ERM) program is to create a comprehensive view of critical risk to the organization, as it enables the organization to identify, assess, and prioritize the key risks that may affect its objectives and strategy, and to implement appropriate risk responses and controls. A comprehensive view of critical risk also helps the organization to align its risk appetite and tolerance with its business goals and value creation, and to enhance its risk culture and governance. A comprehensive view of critical risk can be achieved by integrating risk management across all levels and functions of the organization, and by using consistent and reliable risk information and reporting. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 242. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 242. CRISC Sample Questions 2024, Question 242.

The risk of terminated employee accounts maintaining access is that the former employees or unauthorized parties may use the accounts to access or manipulate the organization’s information systems or resources, and cause harm or damage to the organization and its stakeholders, such as data loss, data breach, system failure, fraud, etc.

The first step to address the risk of terminated employee accounts maintaining access is to disable user access, which means to revoke or remove the permissions or privileges that allow the accounts to access or use the organization’s information systems or resources. Disabling user access can help the organization to address the risk by providing the following benefits:

It can prevent or stop the former employees or unauthorized parties from accessing or using the organization’s information systems or resources, and reduce or eliminate the potential harm or damage that they may cause for the organization and its stakeholders.

It can ensure the confidentiality, integrity, availability, and reliability of the organization’s information systems or resources, and protect them from unauthorized access or manipulation.

It can provide useful evidence and records for the verification and validation of the organization’s access control function, and for the compliance with the organization’s access control policies and standards.

The other options are not the first steps to address the risk of terminated employee accounts maintaining access, because they do not provide the same level of urgency and effectiveness that disabling user access provides, and they may not be sufficient or appropriate to address the risk.

Performing a risk assessment is a process of measuring and comparing the likelihood and impact of various risk scenarios, and prioritizing them based on their significance and urgency. Performing a risk assessment can help the organization to understand and document the risk of terminated employee accounts maintaining access, but it is not the first step to address the risk, because it does not prevent or stop the former employees or unauthorized parties from accessing or using the organization’s information systems or resources, and it may not be timely or feasible to perform a risk assessment before disabling user access.

Developing an access control policy is a process of defining and describing the rules or guidelines that specify the expectations and requirements for the organization’s access control function, such as who can access what, when, how, and why. Developing an access control policy can help the organization to establish and communicate the boundaries and objectives for the organization’s access control function, but it is not the first step to address the risk, because it does not prevent or stop the former employees or unauthorized parties from accessing or using the organization’s information systems or resources, and it may not be relevant or applicable to the existing or emerging risk scenarios that may affect the organization’s access control function.

Performing a root cause analysis is a process of identifying and understanding the underlying or fundamental causes or factors that contribute to or result in a problem or incident that has occurred or may occur in the organization. Performing a root cause analysis can help the organization to address and correct the risk of terminated employee accounts maintaining access, and prevent or reduce its recurrence or impact, but it is not the first step to address the risk, because it does not prevent or stop the former employees or unauthorized parties from accessing or using the organization’s information systems or resources, and it may not be timely or feasible to perform a root cause analysis before disabling user access. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 207

CRISC Practice Quiz and Exam Prep

An IT risk register is a document that records and tracks the IT-related risks that an organization faces, as well as the information and actions related to those risks, such as the risk description, assessment, response, status, and owner. An IT risk register is a valuable tool for managing and communicating IT risks and their impact on the organization’s objectives and operations. However, an IT risk register may also contain sensitive or confidential information that should not be disclosed or shared with unauthorized or irrelevant parties, as it may compromise the security, privacy, or reputation of the organization or its stakeholders. Therefore, the risk manager’s best approach to the request from the head of a business operations department to review the entire IT risk register is to determine the purpose of the request before sharing the register. This is a technique to understand and evaluate the reason and the need for the request, as well as the scope and the level of access that the requester requires or expects. By determining the purpose of the request, the risk manager can ensure that the request is legitimate, appropriate, and relevant, and that the requester has a clear and valid interest or stake in the IT risk register. The risk manager can also ensure that the request is aligned with the organization’s policies, procedures, and standards for IT risk management and information sharing. The risk manager can also use the purpose of the request to decide what and how much information to share with the requester, and what conditions or restrictions to apply, such as confidentiality, accuracy, or timeliness. The other options are not the best approaches to the request from the head of a business operations department to review the entire IT risk register, as they may be premature, unnecessary, or ineffective. Escalating to senior management is a technique to involve or inform the higher-level authorities or decision makers about the request, which may be useful or required in some cases, but it may not be the first or the best step to take, as it may delay or complicate the process, or undermine the risk manager’s authority or responsibility. Requiring a nondisclosure agreement is a technique to protect the confidentiality and integrity of the information in the IT risk register by legally binding the requester to not disclose or misuse the information. However, a nondisclosure agreement may not be needed or appropriate in every case, and it may not prevent or address other issues or risks related to the information sharing, such as relevance, accuracy, or timeliness. Sanitizing portions of the register is a technique to remove or redact the sensitive or confidential information from the IT risk register before sharing it with the requester, which may be necessary or prudent in some cases, but it may not be sufficient or satisfactory, as it may affect the completeness, usefulness, or validity of the information, or raise questions or concerns from the requester.

Data processing is the activity of collecting, organizing, transforming, and analyzing data to produce useful information for decision making or other purposes12.

The role of the internal IT team in this situation is data processors, which are the people or entities that process data on behalf of the data controllers, who are the people or entities that determine the purposes and means of the data processing34.

Data processors are the role of the internal IT team because they are responsible for managing information through the applications that are used by the organization, and they act under the instructions and authority of the organization, which is the data controller34.

Data processors are also the role of the internal IT team because they have to comply with the data protection laws and regulations that apply to the data processing, and they have to ensure the security and confidentiality of the data34.

The other options are not the role of the internal IT team, but rather possible roles or terms that are related to data processing. For example:

Data custodians are the people or entities that have physical or logical control over the data, and they are responsible for implementing and maintaining the technical and administrative safeguards to protect the data56. However, this role is not the role of the internal IT team because it is a subset or function of the data processor role, and it does not reflect the full scope of the data processing activities that the internal IT team performs56.

Data owners are the people or entities that have legal rights or authority over the data, and they are responsible for defining and enforcing the policies and rules for the data access, use, and quality . However, this role is not the role of the internal IT team because it is a different or separate role from the data processor role, and it does not reflect the relationship or agreement between the organization and the internal IT team . References =

1: Data Processing - Wikipedia1

2: Data Processing: Definition, Steps, and Types2

3: Data Controller vs Data Processor: What’s the Difference?3

4: Data controller vs data processor: What are the differences and responsibilities?4

5: Data Custodian - Wikipedia5

6: Data Custodian: Definition, Role & Responsibilities6

: Data Owner - Wikipedia

: Data Owner: Definition, Role & Responsibilities

Cyber risk insurance is a type of insurance policy that provides coverage against losses and damages caused by cyber incidents such as data breaches, hacking, and other cyber attacks. When an organization decides to purchase cyber risk insurance, it transfers the risk of financial loss due to a cyber incident to the insurance company. In the scenario described in the question, the organization allowed its cyber risk insurance to lapse while seeking a new insurance provider. This means that the organization is currently not covered by any cyber risk insurance policy and is therefore exposed to financial losses due to cyber incidents. The risk practitioner should report to management that the risk has been accepted. Accepting risk means that the organization is aware of the potential consequences of the risk and has decided not to take any action to mitigate, transfer, or avoid it. The other options are not correct because they do not reflect the current situation of the organization. The organization has not transferred the risk to another party, as it has no cyber risk insurance policy in place. The organization has not mitigated the risk, as it has not implemented any controls or measures to reduce the likelihood or impact of the risk. The organization has not avoided the risk, as it has not eliminated the source or cause of the risk or changed its activities to prevent the risk from occurring. References = CRISC Review Manual, pages 32-331; CRISC Review Questions, Answers & Explanations Manual, page 752

An IT risk and control self-assessment (RCSA) is a process that helps organizations identify and evaluate operational risks and assess the effectiveness of their control measures12. It is a structured approach that involves identifying, assessing, mitigating, and monitoring risks across all levels of an organization12.

A report to senior management is a document that summarizes and communicates the results and findings of the RCSA, and provides recommendations and action plans for improving the risk management and control processes34.

The most important aspect of an IT risk and control self-assessment to include in a report to senior management is an increase in residual risk, which is the risk remaining after risk treatment, and represents the exposure or potential impact of the risk on the organization’s objectives56.

An increase in residual risk is the most important aspect because it indicates the level of risk that the organization is willing to accept or tolerate, and the gap between the current and desired risk profile56.

An increase in residual risk is also the most important aspect because it requires the attention and decision of the senior management, who are responsible for defining the organization’s risk appetite, strategy, and criteria, and for ensuring that the residual risk is within the acceptable range56.

The other options are not the most important aspects, but rather possible components or outcomes of an IT risk and control self-assessment that may support or complement the report to senior management. For example:

Changes in control design are components of an IT risk and control self-assessment that involve modifying or updating the control measures to address the changes in the risk environment or the organization’s objectives56. However, changes in control design are not the most important aspect because they do not measure or reflect the residual risk, which is the ultimate goal of the risk treatment56.

A decrease in the number of key controls is an outcome of an IT risk and control self-assessment that indicates the improvement or optimization of the control processes, and the reduction of the complexity or redundancy of the control measures56. However, a decrease in the number of key controls is not the most important aspect because it does not indicate or imply the residual risk, which may depend on other factors such as the effectiveness or efficiency of the controls56.

Changes in control ownership are components of an IT risk and control self-assessment that involve assigning or reassigning the responsibility and accountability for the control processes to the appropriate individuals or groups within the organization56. However, changes in control ownership are not the most important aspect because they do not affect or determine the residual risk, which is independent of the control owners56. References =

1: Risk and control self-assessment - KPMG Global1

2: Control Self Assessments - PwC2

3: How-To Guide: Implementing Risk Control Self-Assessment Steps4

4: RISK MANAGEMENT SELF-ASSESSMENT TEMPLATE - Smartsheet5

5: Risk IT Framework, ISACA, 2009

6: IT Risk Management Framework, University of Toronto, 2017

Risk mitigation procedures are the actions and plans that an organization implements to reduce the likelihood and impact of identified risks. Risk mitigation procedures should include the deployment of counter measures, which are the specific controls or solutions that address the root causes or sources of the risks, and prevent or minimize the potential losses or damages. For example, a counter measure for the risk of data breach could be encrypting the data or implementing a firewall. The deployment of counter measures should be based on a cost-benefit analysis, a risk assessment, and a risk response strategy. The other options are not necessarily part of risk mitigation procedures. Buying an insurance policy is an example of risk transfer, which is a risk response strategy that shifts the responsibility or burden of the risk to another party, such as an insurer or a vendor. However, risk transfer does not eliminate or reduce the risk itself, and it may involve additional costs or conditions. Acceptance of exposures is an example of risk acceptance, which is a risk response strategy that acknowledges the existence and consequences of the risk, and decides not to take any action to change the risk situation. However, risk acceptance does not mitigate the risk, and it may require contingency plans or reserves to deal with the potential outcomes. Enterprise architecture implementation is an example of a business process or project that may involve or create risks, but it is not a risk mitigation procedure itself. Enterprise architecture is the design and structure of an organization’s IT systems, networks, and resources, and how they align with the organization’s goals and strategies. Enterprise architecture implementation may require risk management activities, such as risk identification, assessment, and response, but it is not a risk mitigation procedure itself. References = Risk IT Framework, ISACA, 2022, p. 151

An intrusion detection system (IDS) is a network security tool that monitors and analyzes network traffic for signs of malicious or suspicious activity, such as unauthorized access, data exfiltration, malware infection, or denial-of-service attack. An IDS can detect and alert the organization to potential threats based on predefined rules or signatures, or based on anomalies or deviations from normal network behavior. An IDS can also generate logs that record the details of the network events and incidents, such as the source, destination, content, and context of the network traffic. By analyzing the IDS logs, the organization can identify and validate the suspicious network activity, and determine its scope, impact, and root cause. The organization can also use the IDS logs to support the incident response and remediation process, and to improve the network security and resilience. The other options are less effective ways to ensure that suspicious network activity is identified. Analyzing server logs can provide some information about the network activity, but it may not be sufficient or timely to detect and validate the suspicious or malicious activity, as server logs only capture the events or activities that occur on the server, and not on the entire network. Using a third-party monitoring provider can help to outsource the network monitoring and analysis function, but it may not be the best option, as it may introduce additional risks, such as data privacy, vendor reliability, or service quality issues. Coordinating events with appropriate agencies can help to share information and resources with other organizations or authorities, such as law enforcement, regulators, or industry peers, but it may not be the best option, as it may depend on the availability and cooperation of the agencies, and it may not be feasible or desirable to disclose the network activity to external parties. References = Monitoring for Suspicious Network Activity: Key Tips to Secure Your Network 1

 According to the CRISC Review Manual (Digital Version), the most effective approach to mitigate the risk associated with data loss due to users sending sensitive information by email without using encryption is to block unencrypted outgoing emails which contain sensitive data. This is an example of a risk avoidance strategy, which aims to eliminate the risk by removing the source of the risk or the activity that causes the risk. Blocking unencrypted outgoing emails which contain sensitive data can prevent unauthorized access, disclosure, modification or destruction of the sensitive information, and thus protect the confidentiality, integrity and availability of the data. This approach can also deter users from violating the encryption policy and enforce compliance with the security standards and regulations.

References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 167-1681

A change management process is a set of procedures and activities that aim to ensure that changes in an organization’s IT systems and services are implemented in a controlled and coordinated manner. The effectiveness of a change management process can be measured by how well it reduces the risks and costs associated with changes, and how well it supports the business objectives and customer expectations. One of the best metrics to demonstrate the effectiveness of a change management process is the percent of unauthorized changes. Unauthorized changes are changes that are made without following the established change management process, such as obtaining approval, documenting the change, testing the change, and communicating the change. Unauthorized changes can introduce errors, defects, security breaches, and disruptions to the IT systems and services, and can negatively affect the business performance and customer satisfaction. Therefore, a low percent of unauthorized changes indicates that the change management process is effective in ensuring that changes are properly planned, approved, executed, and monitored. The other options are not the best metrics to demonstrate the effectiveness of a change management process, as they do not directly reflect the quality and control of the changes. An increase in the frequency of changes may indicate that the organization is agile and responsive to the changing business needs and customer demands, but it does not necessarily mean that the changes are well-managed and beneficial. An increase in the number of emergency changes may indicate that the organization is able to handle urgent and critical situations, but it may also suggest that the organization is reactive and lacks proper planning and analysis of the changes. The average time to complete changes may indicate the efficiency and speed of the change management process, but it does not measure the effectiveness and value of the changes. References = CRISC Review Manual, pages 156-1571; CRISC Review Questions, Answers & Explanations Manual, page 712

According to the CRISC Review Manual (Digital Version), the organization’s culture is the most important factor affecting risk management in an organization, as it influences the risk awareness, risk attitude, risk behavior and risk communication of all stakeholders. The organization’s culture is defined as the shared values, beliefs, norms and expectations that guide the actions and interactions of the members of the organization. The organization’s culture affects how risk management is perceived, supported, implemented and integrated within the organization. A strong risk culture is one that:

Aligns with the organization’s vision, mission, strategy and objectives

Promotes a common understanding of risk and its implications for the organization

Encourages the identification, assessment, response and monitoring of risks at all levels

Fosters a proactive, collaborative and transparent approach to risk management

Empowers and rewards the stakeholders for taking ownership and accountability of risks

Enables continuous learning and improvement of risk management capabilities and maturity

References = CRISC Review Manual (Digital Version), Chapter 1: IT Risk Identification, Section 1.3: IT Risk Culture, pp. 23-251

Social engineering is a technique that involves manipulating or deceiving people into performing actions or divulging information that may compromise the security of an organization or its data12.

Entry into an organization’s secured physical premises is a form of physical access that allows an unauthorized individual to access, steal, or damage the organization’s assets, such as equipment, documents, or systems34.

The best way to prevent future occurrences of social engineering entry into an organization’s secured physical premises is to conduct security awareness training, which is an educational program that aims to equip the organization’s employees with the knowledge and skills they need to protect the organization’s data and sensitive information from cyber threats, such as hacking, phishing, or other breaches56.

Security awareness training is the best way because it helps the employees to recognize and resist the common and emerging social engineering techniques, such as tailgating, impersonation, or pretexting, that may be used by the attackers to gain physical access to the organization’s premises56.

Security awareness training is also the best way because it fosters a culture of security and responsibility among the employees, and encourages them to follow the best practices and policies for physical security, such as locking the doors, verifying the identity of visitors, or reporting any suspicious activities or incidents56.

The other options are not the best way, but rather possible measures or controls that may supplement or enhance the security awareness training. For example:

Employing security guards is a measure that involves hiring or contracting professional personnel who are trained and authorized to monitor, patrol, and protect the organization’s premises from unauthorized access or intrusion78. However, this measure is not the best way because it may not be sufficient or effective to prevent or deter all types of social engineering attacks, especially if the attackers are able to bypass, deceive, or coerce the security guards78.

Installing security cameras is a control that involves using electronic devices that capture and record the visual images of the organization’s premises, and provide evidence or alerts of any unauthorized access or activity . However, this control is not the best way because it is reactive rather than proactive, and may not prevent or stop the social engineering attacks before they cause any harm or damage to the organization .

Requiring security access badges is a control that involves using physical or electronic cards that identify and authenticate the employees or authorized visitors who are allowed to enter the organization’s premises, and restrict or deny the access to anyone else . However, this control is not the best way because it may not be foolproof or reliable to prevent or detect the social engineering attacks, especially if the attackers are able to steal, forge, or clone the security access badges . References =

1: What is Social Engineering? | Types & Examples of Social Engineering Attacks1

2: Social Engineering: What It Is and How to Prevent It | Digital Guardian2

3: What is physical Social Engineering and why is it important? - Integrity3603

4: What Is Tailgating (Piggybacking) In Cyber Security? - Wlan Labs4

5: What Is Security Awareness Training and Why Is It Important? - Kaspersky5

6: Security Awareness Training - Cybersecurity Education Online | Proofpoint US6

7: Security Guard - Wikipedia7

8: Security Guard Services - Allied Universal8

: Security Camera - Wikipedia

: Security Camera Systems - The Home Depot

: Access Badge - Wikipedia

: Access Control Systems - HID Global

The audit planning process is the process of defining and describing the scope, objectives, and approach of the internal audit that is performed to assess and evaluate the adequacy and effectiveness of the organization’s governance, risk management, and control functions. The audit planning process involves identifying and prioritizing the audit areas, topics, or issues, and allocating the audit resources, time, and budget.

The most important information for a risk practitioner to provide to the internal audit department during the audit planning process is the annual risk assessment results, which are the outcomes or outputs of the risk assessment process that measures and compares the likelihood and impact of various risk scenarios, and prioritizes them based on their significance and urgency. The annual risk assessment results can help the internal audit department to plan the audit by providing the following information:

The level and priority of the risks that may affect the organization’s objectives and operations, and the potential consequences or impacts that they may cause for the organization if they materialize.

The gap or difference between the current and desired level of risk, and the extent or degree to which the risk responses or controls contribute to or affect the gap or difference.

The cost-benefit or feasibility analysis of the possible actions or plans to address or correct the risks and their responses, and the expected or desired outcomes or benefits that they may provide for the organization.

The other options are not the most important information for a risk practitioner to provide to the internal audit department during the audit planning process, because they do not provide the same level of detail and insight that the annual risk assessment results provide, and they may not be relevant or actionable for the internal audit department.

Closed management action plans from the previous audit are the actions or plans that have been implemented or completed by the management to address or correct the findings or recommendations from the previous internal audit that was performed. Closed management action plans from the previous audit can provide useful information on the progress and performance of the management in improving and optimizing the organization’s governance, risk management, and control functions, but they are not the most important information for a risk practitioner to provide to the internal audit department during the audit planning process, because they do not indicate the current or accurate state and performance of the organization’s risk profile, and they may not cover all the relevant or emerging risks that may exist or arise.

An updated vulnerability management report is a report that provides the information and status of the vulnerabilities or weaknesses in the organization’s assets, processes, or systems that can be exploited or compromised by the threats or sources of harm that may affect the organization’s objectives or operations. An updated vulnerability management report can provide useful information on the existence and severity of the vulnerabilities, and the actions or plans to mitigate or prevent them, but it is not the most important information for a risk practitioner to provide to the internal audit department during the audit planning process, because it does not indicate the likelihood and impact of the risk scenarios that are associated with the vulnerabilities, and the potential consequences or impacts that they may cause for the organization.

A list of identified generic risk scenarios is a list that contains the descriptions or representations of the possible or hypothetical situations or events that may cause or result in a risk for the organization, without specifying the details or characteristics of the risk source, event, cause, or impact. A list of identified generic risk scenarios can provide useful information on the types or categories of the risks that may affect the organization, but it is not the most important information for a risk practitioner to provide to the internal audit department during the audit planning process, because it does not indicate the level and priority of the risks, and the potential consequences or impacts that they may cause for the organization. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 188

CRISC Practice Quiz and Exam Prep

 The risk treatment response that should be reflected in the risk register when an IT department decides to keep the data center in-house instead of outsourcing it to an overseas location is risk avoidance. Risk avoidance is a risk response strategy that involves eliminating the source of the risk, or changing the plan or scope of the activity, to avoid the risk altogether. Risk avoidance can help to reduce the risk exposure and impact to zero, by removing the possibility of the risk occurrence. In this case, the IT department avoids the risk of outsourcing the data center to an overseas location, which could involve various threats, vulnerabilities, and uncertainties, such as data security, legal compliance, service quality, communication, or cultural issues. By keeping the data center in-house, the IT department maintains the control and ownership of the data center, and eliminates the potential risk associated with the outsourcing. Risk mitigation, risk acceptance, and risk transfer are not the correct risk treatment responses, as they do not reflect the actual decision and action taken by the IT department, and they do not eliminate the risk source or occurrence. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 51.

A cyber intrusion is an unauthorized or malicious access to a computer system or network by an attacker. A cyber intrusion can compromise the confidentiality, integrity, or availability of the system or network, as well as the data and services that it hosts. A cyber intrusion can also cause damage, disruption, or theft to the organization or its stakeholders. One of the best ways to prevent cyber intrusion is to strengthen vulnerability remediation efforts, which means to identify and fix the weaknesses or flaws in the system or network that can be exploited by the attackers. Vulnerability remediation efforts can include conducting regular vulnerability assessments, applying security patches and updates, configuring security settings and policies, and implementing security controls and measures. By strengthening vulnerability remediation efforts, the organization can reduce the attack surface and the likelihood of cyber intrusion, as well as enhance the resilience and protection of the system or network. The other options are not the best recommendations for preventing cyber intrusion, although they may be helpful and complementary. Establishing a cyber response plan is a technique to prepare for and respond to a cyber incident, such as a cyber intrusion, by defining the roles, responsibilities, procedures, and resources that are needed to manage and recover from the incident. However, a cyber response plan is a reactive and contingency measure, while strengthening vulnerability remediation efforts is a proactive and preventive measure. Implementing data loss prevention (DLP) tools is a technology that tries to detect and stop sensitive data breaches, or data leakage incidents, in an organization. DLP tools can help to protect the data from being disclosed to an unauthorized person, whether it is deliberate or accidental. However, DLP tools do not prevent cyber intrusion itself, as they only focus on the data, not the system or network. Implementing network segregation is a method to divide a network into smaller segments or subnetworks, each with its own security policies and controls. Network segregation can help to isolate and contain the impact of a cyber intrusion, as well as to limit the access and movement of the attackers within the network. However, network segregation does not prevent cyber intrusion from occurring, as it does not address the vulnerabilities or flaws in the system or network. References = CRISC Review Manual, pages 164-1651; CRISC Review Questions, Answers & Explanations Manual, page 902; What Are Security Controls? - F53; Assessing Security Controls: Keystone of the Risk Management … - ISACA4

The most important characteristic of an effective risk management program is that risk ownership is assigned. Risk ownership is the accountability and authority to manage a risk1. Assigning risk ownership means identifying and assigning the person or entity who is responsible for evaluating, treating, monitoring, and reporting on a specific risk2. Assigning risk ownership is essential for ensuring that the risk management program works effectively and efficiently, as it helps to:

Clarify the roles and responsibilities of the different functions or groups involved in risk management and internal control;

Ensure that the risks are managed in accordance with the organization’s objectives, strategies, and risk appetite;

Provide guidance and support to the risk owners in identifying, assessing, and mitigating the risks;

Monitor and evaluate the performance and effectiveness of the risk owners and the risk response actions;

Communicate and report on the risk status and issues to the relevant stakeholders and authorities. The other options are not the most important characteristic of an effective risk management program, as they are either less relevant or less specific than assigning risk ownership. Risk response plans are documented. This option is a consequence or outcome of an effective risk management program, not a characteristic of it. Risk response plans are the actions or measures that are taken to modify the risk, such as reducing, avoiding, transferring, or accepting the risk3. Documenting risk response plans means recording and maintaining the details and outcomes of the risk response actions, such as the objectives, scope, resources, timelines, performance indicators, and results4. Documenting risk response plans can help to improve the consistency and transparency of the risk management process, as well as to support the monitoring and evaluation of the risk response actions. However, documenting risk response plans is not the most important characteristic of an effective risk management program, as it does not address the accountability and authority for managing the risk. Controls are mapped to key risk scenarios. This option is a specific or narrow example of an effective risk management program, not a general or broad characteristic of it. Controls are the measures or actions that are taken to reduce the likelihood or impact of a risk, or to increase the likelihood or impact of an opportunity5. Mapping controls to key risk scenarios means linking the controls to the specific situations or events that may affect the organization’s objectives, operations, or performance6. Mapping controls to key risk scenarios can help to enhance the design and implementation of the controls, as well as to evaluate the effectiveness and efficiency of the controls in mitigating the risk. However, mapping controls to key risk scenarios is not the most important characteristic of an effective risk management program, as it does not cover the other aspects of risk management, such as risk identification, assessment, treatment, and monitoring. Key risk indicators are defined. This option is a component or element of an effective risk management program, not a characteristic of it. Key risk indicators are the metrics that measure the level and trend of a risk that may affect the organization’s objectives, operations, or performance7. Defining key risk indicators means establishing and maintaining the criteria and methods for measuring and reporting on the risk8. Defining key risk indicators can help to enhance the risk identification, assessment, and reporting processes, as well as to support the risk decision making and prioritization. However, defining key risk indicators is not the most important characteristic of an effective risk management program, as it does not indicate the accountability and authority for managing the risk. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1, Page 85.

The percentage of system availability is the most important key performance indicator (KPI) to establish in the service level agreement (SLA) for an outsourced data center. This KPI measures the uptime or reliability of the systems hosted by the data center provider, and reflects the ability of the provider to meet the customer’s expectations and requirements for system performance and accessibility. A high percentage of system availability indicates that the provider is delivering consistent and quality service, while a low percentage of system availability indicates that the provider is experiencing frequent or prolonged system failures or disruptions, which can negatively affect the customer’s business operations and reputation. Therefore, the percentage of system availability is a critical factor for evaluating the effectiveness and efficiency of the data center provider, and should be clearly defined and monitored in the SLA. The other options are not the most important KPIs to establish in the SLA for an outsourced data center, as they do not directly measure the quality or reliability of the service provided. The percentage of systems included in recovery processes is a measure of the scope or coverage of the disaster recovery plan (DRP) of the data center provider, but it does not indicate how well the provider can execute the DRP or restore the systems in the event of a disaster. The number of key systems hosted is a measure of the capacity or utilization of the data center provider, but it does not indicate how efficiently or securely the provider can manage the systems. The average response time to resolve system incidents is a measure of the responsiveness or agility of the data center provider, but it does not indicate how effectively or proactively the provider can prevent or mitigate system incidents. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.3.4, Page 140.

According to the CRISC Review Manual (Digital Version), the risk register is the most useful component of the review of the overall risk profile from the targeted organization, as it provides a comprehensive and up-to-date record of the identified risks, their likelihood and impact, their risk response actions, and their residual risk levels. The risk register helps to:

Understand the current and potential threats and vulnerabilities that may affect the targeted organization’s objectives and performance

Evaluate the effectiveness and efficiency of the risk management processes and controls implemented by the targeted organization

Identify the gaps or weaknesses in the risk management practices and capabilities of the targeted organization

Assess the compatibility and alignment of the risk appetite and risk tolerance of the targeted organization with the acquiring organization

Estimate the value and benefits of the acquisition and the potential risks and costs involved

References = CRISC Review Manual (Digital Version), Chapter 1: IT Risk Identification, Section 1.5: IT Risk Identification Methods and Techniques, pp. 38-391

Presenting the impact of IT risks on organizational processes in monetary terms is effective for obtaining management buy-in because it directly relates to the organization's financial health and decision-making. It provides a clear and tangible understanding of the potential financial implications of risks, making it easier for management to appreciate the need for additional controls.

Conducting phishing exercises would best help minimize the risk associated with social engineering threats, because they can help to raise awareness and educate employees about the common techniques and tactics used by social engineers, such as sending deceptive emails or text messages that ask for sensitive information or direct users to malicious websites. Phishing exercises are simulated attacks that test the employees’ ability to recognize and respond to social engineering attempts, and provide feedback and guidance on how to improve their security behavior. By conducting phishing exercises, the organization can measure and improve the employees’ level of security awareness and resilience, and reduce the likelihood and impact of falling victim to social engineering attacks. The other options are less effective ways to minimize the risk associated with social engineering threats. Enforcing employees’ sanctions can help to deter and punish employees who violate the security policies or procedures, but it may not prevent or reduce the occurrence of social engineering attacks, as they may target employees who are unaware, careless, or coerced by the attackers. Enforcing segregation of duties can help to prevent or limit the damage caused by social engineering attacks, by restricting the access and authority of employees to perform certain tasks or functions, but it may not address the root cause or source of the attacks, which is the human factor. Reviewing the organization’s risk appetite can help to define and communicate the amount and type of risk that the organization is willing to accept in pursuit of its objectives, but it may not directly affect or influence the employees’ behavior or attitude toward social engineering threats, which may depend on their individual or situational factors. References = How to Prevent and Mitigate Social Engineering Attacks 1

The best way to mitigate the risk associated with infrastructure updates is to implement a change control process. A change control process is a set of procedures that ensures that any changes to the infrastructure are planned, approved, tested, implemented, and documented in a consistent and controlled manner. A change control process helps to reduce the risk of errors, conflicts, disruptions, or security breaches that could result from infrastructure updates. A change control process also helps to monitor and evaluate the impact and effectiveness of the changes, and to ensure that they align with the enterprise’s objectives and requirements. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.3.1, page 1391

Administrative controls are the best controls to be strengthened by a clear organizational code of ethics, because they are the policies, procedures, standards, and guidelines that define the expected behavior and conduct of the employees and management. A code of ethics is an example of an administrative control that sets the ethical principles and values of the organization and helps to prevent or deter unethical or illegal actions. The other options are not the best controls to be strengthened by a clear organizational code of ethics, because they are not directly related to the ethical culture or governance of the organization. Detective controls are the controls that monitor and report the occurrence of unwanted events or incidents. Technical controls are the controls that use hardware, software, or network devices to protect the information systems and data. Preventive controls are the controls that prevent or avoid the occurrence of unwanted events or incidents. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers

 Check totals are IT controls that verify the accuracy and completeness of data by comparing the sum or count of data records or data fields with a predetermined or expected value. Check totals can help detect and prevent errors, omissions, or alterations in data entry, processing, or transmission. Check totals can also help identify and correct data discrepancies or anomalies. Therefore, check totals are the most useful IT controls in mitigating the risk associated with inaccurate data. The other options are not the best answers because they do not directly address the risk of inaccurate data. Encrypted storage of data is an IT control that protects the confidentiality and integrity of data by preventing unauthorized access or modification. However, encryption does not ensure the accuracy or validity of the data itself. Links to source data are IT controls that provide traceability and transparency of data by allowing users to access or view the original data from which the derived or aggregated data is obtained. However, links to source data do not verify or correct the data quality or consistency. Audit trails for updates and deletions are IT controls that record the history and changes of data by capturing the date, time, user, and action performed on the data. Audit trails can help monitor and review the data activities and transactions, but they do not prevent or detect the data errors or inaccuracies. References = CRISC Review Manual, pages 164-1651; CRISC Review Questions, Answers & Explanations Manual, page 722

A control deficiency is a weakness or flaw in the design or implementation of a control that reduces its effectiveness or efficiency in achieving its intended objective or mitigating the risk that it is designed to address. A control deficiency may be caused by various factors, such as human error, system failure, process inefficiency, resource limitation, etc.

When determining which control deficiencies are most significant, the most useful information would be the risk analysis results, which are the outcomes or outputs of the risk analysis process that measures and compares the likelihood and impact of various risk scenarios, and prioritizes them based on their significance and urgency. The risk analysis results can help to determine which control deficiencies are most significant by providing the following information:

The level and priority of the risks that are associated with the control deficiencies, and the potential consequences or impacts that they may cause for the organization if they materialize.

The gap or difference between the current and desired level of risk, and the extent or degree to which the control deficiencies contribute to or affect the gap or difference.

The cost-benefit or feasibility analysis of the possible actions or plans to address or correct the control deficiencies, and the expected or desired outcomes or benefits that they may provide for the organization.

The other options are not the most useful information when determining which control deficiencies are most significant, because they do not provide the same level of detail and insight that the risk analysis results provide, and they may not be relevant or actionable for the organization.

An exception handling policy is a policy that defines and describes the procedures and guidelines for dealing with the situations or circumstances that deviate from the normal or expected operation or functionality of a control, and that may require special or alternative actions or measures to address or resolve them. An exception handling policy can provide useful information on how to handle or manage the control deficiencies, but it is not the most useful information when determining which control deficiencies are most significant, because it does not indicate the level and priority of the risks that are associated with the control deficiencies, and the potential consequences or impacts that they may cause for the organization.

A vulnerability assessment is an assessment that identifies and evaluates the weaknesses or flaws in the organization’s assets, processes, or systems that can be exploited or compromised by the threats or sources of harm that may affect the organization’s objectives or operations. A vulnerability assessment can provide useful information on the existence and severity of the control deficiencies, but it is not the most useful information when determining which control deficiencies are most significant, because it does not indicate the likelihood and impact of the risk scenarios that are associated with the control deficiencies, and the potential consequences or impacts that they may cause for the organization.

A benchmarking assessment is an assessment that compares and contrasts the organization’s performance, practices, or processes with those of other organizations or industry standards, and identifies the strengths, weaknesses, opportunities, or threats that may affect the organization’s objectives or operations. A benchmarking assessment can provide useful information on the best practices or improvement areas for the organization, but it is not the most useful information when determining which control deficiencies are most significant, because it does not indicate the level and priority of the risks that are associated with the control deficiencies, and the potential consequences or impacts that they may cause for the organization. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 176

CRISC Practice Quiz and Exam Prep

According to the CRISC Review Manual (Digital Version), the next course of action when there is a gap between the acceptable downtime and the actual recovery time of an application is to prepare a cost-benefit analysis of alternatives available to reduce the gap. The cost-benefit analysis should compare the costs of implementing different risk response options, such as avoidance, mitigation, transfer or acceptance, with the benefits of reducing the impact and likelihood of the risk. The cost-benefit analysis should also consider the alignment of the risk response options with the enterprise’s risk appetite, business objectives and strategy. The cost-benefit analysis should help the application owner and the risk owner to select the most appropriate risk response option that optimizes the value of the application and minimizes the residual risk.

References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.2: Risk Response Process, pp. 162-1631

 A risk register is a tool that records and tracks the risks that may affect a project, as well as the actions that are taken or planned to manage them1. A risk register should include information such as the risk description, category, source, impact, likelihood, severity, owner, status, and response2. Among these, the most important information to capture in the risk register is the action plans to address risk scenarios requiring treatment. This is because the action plans are the specific steps that are taken to reduce, avoid, transfer, or accept the risks, depending on the chosen risk treatment option3. The action plans should be clear, realistic, measurable, and aligned with the project objectives and constraints4. The action plans should also be monitored and updated regularly to ensure that they are effective and appropriate for the changing risk environment5. The action plans are essential for managing the risks and ensuring the successful delivery of the project. The other options are not the most important information to capture in the risk register, as they are either less relevant or less actionable than the action plans. The team that performed the risk assessment is the group of people who identified, analyzed, and evaluated the risks, using various tools and techniques6. While this information may be useful for accountability and communication purposes, it is not as important as the action plans, as it does not indicate how the risks are treated or resolved. The assigned risk manager to provide oversight is the person who has the responsibility and authority to oversee the risk management process and ensure that the risks are properly identified, assessed, treated, and reported. While this information may be useful for governance and coordination purposes, it is not as important as the action plans, as it does not specify what actions are taken or planned to manage the risks. The methodology used to perform the risk assessment is the approach or framework that is used to identify, analyze, and evaluate the risks, based on the project context, scope, and objectives. While this information may be useful for consistency and transparency purposes, it is not as important as the action plans, as it does not describe how the risks are addressed or mitigated. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.5, Page 55.

Residual risk is the level of risk that remains after applying controls or other risk treatments. A critical patch is a type of control that aims to reduce the risk of a known vulnerability being exploited by attackers. If the patch implementation fails, the control is ineffective and the risk is not reduced. Therefore, the residual risk is increased, as the organization is still exposed to the potential negative consequences of the vulnerability.

References:

•ISACA, Risk and Information Systems Control Review Manual, 7th Edition, 2020, p. 2111

•ISACA, Practical Patch Management and Mitigation2

Risk avoidance is a type of risk response that involves eliminating the risk entirely by not engaging in the activity that causes the risk or changing the conditions that create the risk1. Risk avoidance is usually applied when the potential impact or likelihood of the risk is high or unacceptable, and when the benefits of avoiding the risk outweigh the costs or losses of doing so2.

In this case, the organization has adopted risk avoidance as its risk response, because it has decided to postpone the decision that could trigger the risk. By delaying the decision, the organization is avoiding the risk of making a wrong or unfavorable choice among the multiple options. However, this may not be the best or most effective risk response, as it could also result in missed opportunities, wasted resources, or increased uncertainty3. The organization should consider the trade-offs and consequences of avoiding the risk, and explore other possible risk responses that could reduce or transfer the risk.

The other options are not the risk responses that the organization has adopted. Risk transfer means shifting the responsibility or burden of the risk to another party, such as a vendor or an insurer2. The organization has not transferred the risk to anyone else, but rather avoided it by postponing the decision. Risk mitigation means implementing controls or safeguards to minimize the negative effects of the risk2. The organization has not mitigated the risk by reducing its impact or likelihood, but rather avoided it by delaying the decision. Risk acceptance means acknowledging the risk and its consequences without taking any action to address it2. The organization has not accepted the risk by tolerating its potential outcomes, but rather avoided it by postponing the decision. References =

10 Risk Mitigation techniques you need to know - Stakeholdermap.com

Risk Response Strategies: Types & Examples (+ Free Template)

[CRISC Review Manual, 7th Edition]

New risk exposures due to changes in the business environment are the possibilities and impacts of new or emerging threats or opportunities that may affect the organization’s objectives, performance, or value creation, as a result of changes in the internal or external factors that influence the organization’s operations, such as technology, competition, regulation, or customer behavior12.

The most helpful tool in identifying new risk exposures due to changes in the business environment is a SWOT analysis, which is a technique that involves identifying and analyzing the strengths, weaknesses, opportunities, and threats (SWOT) that are relevant to the organization’s situation, goals, and capabilities34.

A SWOT analysis is the most helpful tool because it helps the organization to scan and assess the business environment, and to identify and prioritize the new or emerging risk exposures that may arise from the changes in the environment34.

A SWOT analysis is also the most helpful tool because it helps the organization to align and adapt its strategy and actions to the changes in the environment, and to leverage its strengths and opportunities, and mitigate its weaknesses and threats34.

The other options are not the most helpful tools, but rather possible sources or inputs that may be used in a SWOT analysis. For example:

Standard operating procedures are documents that describe the routine tasks and processes that are performed by the organization, and the policies and standards that govern them56. However, these documents are not the most helpful tools because they may not reflect or capture the changes in the business environment, and they may need to be revised or updated to address the new or emerging risk exposures56.

Industry benchmarking is a technique that involves comparing and contrasting the performance and practices of the organization with those of the similar or leading organizations in the same or related industry, and identifying the gaps or opportunities for improvement78. However, this technique is not the most helpful tool because it may not provide a comprehensive or holistic view of the business environment, and it may not align with the organization’s specific situation, goals, or capabilities78.

Control gap analysis is a technique that involves assessing and evaluating the adequacy and effectiveness of the controls that are designed and implemented to mitigate the risks, and identifying and addressing the areas or aspects that need to be improved or added . However, this technique is not the most helpful tool because it is reactive rather than proactive, and it may not identify or anticipate the new or emerging risk exposures that may result from the changes in the business environment . References =

1: Risk IT Framework, ISACA, 2009

2: IT Risk Management Framework, University of Toronto, 2017

3: SWOT Analysis - ISACA1

4: SWOT Analysis: What It Is and When to Use It2

5: Standard Operating Procedure - Wikipedia3

6: How to Write Effective Standard Operating Procedures (SOP)4

7: Benchmarking - Wikipedia5

8: Benchmarking: Definition, Types, Process, Advantages & Examples6

: Control Gap Analysis - ISACA7

: Control Gap Analysis: A Step-by-Step Guide8

Key risk indicators (KRIs) are metrics or measures that provide information on the current or potential exposure and performance of an organization in relation to specific risks. KRIs can help to monitor and track the changes or trends in the risk level and the risk response over time, identify and alert the risk issues or events that require attention or action, evaluate and report the effectiveness and efficiency of the risk management processes and practices, and support and inform the risk decision making and improvement1.

The best way to enable the identification of trends in risk levels is to ensure that the correlation between risk levels and KRIs is positive, because it means that the KRIs are aligned with and reflective of the risk levels, and that they can capture and indicate the variations or movements in the risk levels accurately and reliably. A positive correlation between risk levels and KRIs can be achieved by:

Selecting and defining the KRIs that are relevant and appropriate for the specific risks that the organization faces, and that are consistent and comparable across different domains and contexts

Collecting and analyzing the data and information that are reliable and sufficient for the KRIs, and that are sourced from various methods and sources, such as risk assessments, audits, monitoring, alerts, or incidents

Applying and using the tools and techniques that are suitable and feasible for the KRIs, such as risk matrices, risk registers, risk indicators, or risk models

Reviewing and updating the KRIs periodically or as needed, and ensuring that they reflect the current or accurate risk levels, which may change over time or due to external factors23

The other options are not the best ways to enable the identification of trends in risk levels, but rather some of the factors or aspects of KRIs. Measurements for KRIs are repeatable is a factor that can enhance the reliability and validity of the KRIs, as it means that the KRIs can produce the same or similar results under the same or similar conditions. However, repeatability does not necessarily imply accuracy or sensitivity, and it may not capture or reflect the changes or trends in the risk levels. Quantitative measurements are used for KRIs is an aspect that can improve the objectivity and precision of the KRIs, as it means that the KRIs are expressed in numerical or measurable values, such as percentages, probabilities, or monetary amounts. However, quantitative measurements may not be suitable or feasible for all types of risks or KRIs, and they may not capture or reflect the complexity or uncertainty of the risk levels. Qualitative definitions for KRIs are used is an aspect that can enhance the understanding and communication of the KRIs, as it means that the KRIs are expressed in descriptive or subjective terms, such as high, medium, or low, based on criteria such as likelihood, impact, or severity. However, qualitative definitions may not be consistent or comparable across different risks or KRIs, and they may not capture or reflect the magnitude or variation of the risk levels. References =

Key Risk Indicators: What They Are and How to Use Them

Key Risk Indicators: A Practical Guide | SafetyCulture

Key Risk Indicators: Types and Examples

[CRISC Review Manual, 7th Edition]

A risk heat map is a graphical tool that displays the results of a risk analysis in a matrix format, using colors and symbols to indicate the level and priority of the risks. A risk heat map can show the distribution and comparison of the risks based on various criteria, such as likelihood, impact, category, source, etc.

A risk heat map is most commonly used as part of an IT risk analysis to facilitate risk assessment, which is the process of determining the significance and urgency of the risks that may affect the organization’s objectives and operations. Risk assessment involves measuring and comparing the likelihood and impact of various risk scenarios, and prioritizing them based on their magnitude and importance.

A risk heat map can help to facilitate risk assessment by providing a visual and intuitive representation of the risk profile, and highlighting the most critical and relevant risks that need to be addressed or monitored. A risk heat map can also help to communicate and report the risk analysis results to different stakeholders, and to support the decision making and planning for the risk response and treatment.

The other options are not the most common uses of a risk heat map as part of an IT risk analysis, because they do not address the main purpose and benefit of a risk heat map, which is to facilitate risk assessment.

Risk identification is the process of finding and describing the risks that may affect the organization’s objectives and operations. Risk identification involves defining the risk sources, events, causes, and impacts, and documenting them in a risk register. A risk heat map is not commonly used to facilitate risk identification, because it does not provide the detailed and comprehensive information that is needed to identify and describe the risks, and it may not cover all the relevant or potential risks that may exist or emerge.

Risk treatment is the process of selecting and implementing the appropriate actions or plans to address the risks that have been identified, analyzed, and evaluated. Risk treatment involves choosing one of the following types of risk responses: mitigate, transfer, avoid, or accept. A risk heat map is not commonly used to facilitate risk treatment, because it does not provide the specific and feasible information that is needed to select and implement the risk responses, and it may not reflect the cost-benefit or feasibility analysis of the risk responses.

Risk communication is the process of exchanging and sharing the information and knowledge about the risks and their responses among the relevant stakeholders. Risk communication involves informing, consulting, and involving the stakeholders in the risk management process, and ensuring that they understand and agree on the risk objectives, criteria, and outcomes. A risk heat map is not commonly used to facilitate risk communication, because it does not provide the complete and accurate information that is needed to communicate and share the risks and their responses, and it may not address the different needs, expectations, and perspectives of the stakeholders. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 169

CRISC Practice Quiz and Exam Prep

The main reason for documenting the performance of controls is to provide accurate risk reporting. Risk reporting is a process that communicates and discloses the relevant and reliable information about the risks and their management to the stakeholders and decision makers. Risk reporting is an essential component of the risk management process, as it helps to monitor and evaluate the effectiveness and efficiency of the risk identification, assessment, response, and monitoring activities, as well as to support and inform the risk governance and oversight functions. Documenting the performance of controls is a technique that records and tracks the results and outcomes of the controls that are implemented to address the risks, such as the control objectives,

Scenario analysis and stress testing are the best methods to enable an organization to determine whether external emerging risk factors will impact the organization’s risk profile, as they help to simulate and evaluate the potential outcomes and effects of various risk events and scenarios on the enterprise’s objectives and operations. Scenario analysis and stress testing can help to identify and assess the impact of external emerging risk factors, such as changes in the market, technology, regulation, or environment, and to measure the resilience and preparedness of the enterprise to cope with these factors. Control identification and mitigation, adoption of a compliance-based approach, and prevention and detection techniques are not the best methods to enable an organization to determine whether external emerging risk factors will impact the organization’s risk profile, as they do not help to simulate and evaluate the potential outcomes and effects of various risk events and scenarios, but rather to manage and monitor the existing or known risks. References = CRISC: Certified in Risk & Information Systems Control Sample Questions, question 223.

According to the CRISC Review Manual (Digital Version), the next course of action when a risk practitioner finds the IT department’s recovery time objective (RTO) for a key system does not align with the enterprise’s business continuity plan (BCP) is to consult with the IT department to update the RTO. The RTO is the maximum acceptable time that an application, computer, network, or system can be down after an unexpected disaster, failure, or comparable event takes place. The RTO should be aligned with the BCP, which is a set of policies, procedures, and resources that enable the organization to continue or resume its critical business functions in the event of a disruption. Consulting with the IT department to update the RTO helps to:

Ensure that the RTO reflects the current business requirements and expectations for the availability and recovery of the key system

Evaluate the feasibility and cost-effectiveness of achieving the RTO with the existing IT resources and capabilities

Identify and implement the necessary changes or improvements in the IT infrastructure, processes, and controls to meet the RTO

Test and validate the RTO and the IT recovery procedures and verify their compatibility and consistency with the BCP

Communicate and coordinate the RTO and the IT recovery plan with the relevant stakeholders, such as the business owner, the risk owner, and the senior management

References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 174-1751

 Business process owners would provide the most important input when identifying IT risk scenarios. IT risk scenarios are the situations or events that may affect the organization’s objectives, operations, or performance due to the use of information and technology1. Identifying IT risk scenarios means finding, recognizing, and describing the IT risks that the organization faces, as well as their sources, drivers, consequences, and responses2. Business process owners are the persons or entities who are responsible for the design, implementation, and operation of the business processes that support the organization’s goals and values3. Business process owners would provide the most important input when identifying IT risk scenarios, because they can:

Provide the context and perspective of the business objectives, strategies, and requirements that are affected or supported by the IT risks and controls;

Identify and prioritize the IT risks that are relevant and significant to their business processes, as well as the IT assets and resources that are involved or impacted by the IT risks;

Evaluate and communicate the likelihood and impact of the IT risks on their business processes, as well as the risk appetite and tolerance of their business units;

Suggest and implement the most suitable and effective IT risk response actions or measures to mitigate the IT risks, as well as monitor and report on the IT risk and control performance;

Align and integrate the IT risk management activities and outcomes with the business risk management framework, policies, and standards. The other options are not the most important roles for providing input when identifying IT risk scenarios, as they are either less relevant or less specific than business process owners. Information security managers are the persons or entities who are responsible for the planning, implementation, and maintenance of the information security measures and controls that protect the confidentiality, integrity, and availability of the organization’s data and systems4. Information security managers can provide input when identifying IT risk scenarios, because they can:

Provide the expertise and guidance on the information security risks and controls that are related to the use of information and technology;

Identify and assess the information security vulnerabilities and threats that may affect the organization’s data and systems, as well as the information security assets and resources that are involved or impacted by the information security risks;

Recommend and implement the most appropriate and effective information security risk response actions or measures to reduce or eliminate the information security risks, as well as monitor and report on the information security risk and control performance;

Align and integrate the information security risk management activities and outcomes with the information security framework, policies, and standards. However, information security managers are not the most important roles for providing input when identifying IT risk scenarios, because they may not have the full understanding or visibility of the business objectives, strategies, and requirements that are affected or supported by the IT risks and controls, or the risk appetite and tolerance of the business units. Internal auditors are the persons or entities who are responsible for the independent and objective assurance and consulting on the effectiveness and efficiency of the organization’s governance, risk management, and internal control system5. Internal auditors can provide input when identifying IT risk scenarios, because they can:

Provide the assurance and validation on the design and operation of the IT risks and controls that are related to the use of information and technology;

Identify and evaluate the IT risk and control gaps or deficiencies that may affect the organization’s objectives, operations, or performance, as well as the IT risk and control objectives and activities that are involved or impacted by the IT risk and control gaps or deficiencies;

Report and recommend improvements or enhancements to the IT risks and controls, as well as follow up and verify the implementation and effectiveness of the IT risk and control improvements or enhancements;

Align and integrate the IT risk and control assurance and consulting activities and outcomes with the internal audit framework, policies, and standards. However, internal auditors are not the most important roles for providing input when identifying IT risk scenarios, because they may not have the authority or responsibility to implement or operate the IT risks and controls, or to decide or prioritize the IT risk response actions or measures. Operational risk managers are the persons or entities who are responsible for the identification, analysis, evaluation, and treatment of the risks that arise from the failures or inadequacies of the organization’s people, processes, systems, or external events6. Operational risk managers can provide input when identifying IT risk scenarios, because they can:

Provide the oversight and coordination of the operational risk management activities and performance across the organization, including the IT risks and controls that are related to the use of information and technology;

Identify and prioritize the operational risks that are relevant and significant to the organization, as well as the operational assets and resources that are involved or impacted by the operational risks;

Evaluate and communicate the likelihood and impact of the operational risks on the organization, as well as the risk appetite and tolerance of the organization;

Suggest and implement the most suitable and effective operational risk response actions or measures to mitigate the operational risks, as well as monitor and report on the operational risk and control performance;

Align and integrate the operational risk management activities and outcomes with the operational risk management framework, policies, and standards. However, operational risk managers are not the most important roles for providing input when identifying IT risk scenarios, because they may not have the specific knowledge or expertise on the IT risks and controls that are related to the use of information and technology, or the context and perspective of the business processes that are affected or supported by the IT risks and controls. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1, Page 85.

According to the CRISC Review Manual (Digital Version), the primary goal of a risk awareness program is to reduce the risk to an acceptable level by increasing the knowledge and understanding of the risk among the stakeholders. A risk awareness program should:

Educate the stakeholders about the sources, types and impacts of IT-related risks

Explain the roles and responsibilities of the stakeholders in the risk management process

Promote a risk-aware culture that supports the risk appetite and risk tolerance of the organization

Provide guidance and tools for identifying, assessing, responding and monitoring IT-related risks

Encourage the reporting and escalation of risk issues and incidents

Reinforce the benefits and value of effective risk management

References = CRISC Review Manual (Digital Version), Chapter 4: IT Risk Monitoring and Reporting, Section 4.2: IT Risk Reporting, pp. 224-2251

According to the CRISC Review Manual (Digital Version), the percentage of systems with long recovery target times has decreased is the information that would have the most impact on the overall recovery profile, as it indicates that the organization has improved its ability to restore its critical systems and processes within the acceptable time frames after a disaster. The recovery target time, also known as the recovery time objective (RTO), is the maximum acceptable time that an application, computer, network, or system can be down after an unexpected disaster, failure, or comparable event takes place. The recovery profile, also known as the recovery point objective (RPO), is the maximum acceptable amount of data loss measured in time. A lower percentage of systems with long recovery target times means that the organization has:

Reduced the gap between the business requirements and the IT capabilities for disaster recovery

Enhanced the resilience and availability of its critical systems and processes

Minimized the potential losses and damages caused by prolonged downtime

Increased the confidence and satisfaction of its stakeholders and customers

References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 174-1751

A denial-of-service (DoS) attack is a type of cyberattack that aims to disrupt or disable the normal functioning of a system or network by overwhelming it with excessive traffic or requests.

The chief technology officer (CTO) has decided to accept the risk associated with the potential loss from a DoS attack. This means that the CTO has determined that the cost or effort of implementing or maintaining controls to prevent or reduce the impact of a DoS attack is not justified by the expected benefits or savings, and that the organization is willing to bear the consequences of a DoS attack if it occurs.

The best course of action for the risk practitioner in this situation is to identify key risk indicators (KRIs) for ongoing monitoring. This means that the risk practitioner should define and measure the metrics that provide information about the level of exposure to the DoS attack risk, such as the frequency, duration, or severity of the attacks, the availability, performance, or security of the systems or networks, the customer satisfaction, reputation, or revenue of the organization, etc.

Identifying KRIs for ongoing monitoring helps to track and evaluate the actual results and outcomes of the risk acceptance decision, compare them with the risk appetite and tolerance of the organization, identify any deviations or breaches that may require attention or action, and report them to the appropriate parties for decision making or improvement actions.

The references for this answer are:

Risk IT Framework, page 15

Information Technology & Security, page 9

Risk Scenarios Starter Pack, page 7

IT control status reporting is the process of collecting and analyzing data about the effectiveness and efficiency of IT controls. IT controls are the policies, procedures, and practices that ensure the confidentiality, integrity, and availability of IT resources and information. IT control status reporting helps to monitor the performance of IT controls against the predefined objectives and criteria, and to identify any gaps or issues that need to be addressed. IT control status reporting also provides information to the stakeholders about the current status and progress of IT control implementation and improvement.

The primary purpose of IT control status reporting is to facilitate the comparison of the current and desired states of IT controls. This means that IT control status reporting helps to evaluate the gap between the actual and expected performance of IT controls, and to determine the actions and resources needed to close the gap. IT control status reporting also helps to align the IT controls with the business goals and strategies, and to ensure that the IT controls are delivering value to the organization. By comparing the current and desired states of IT controls, IT control status reporting enables continuous improvement and optimization of IT control processes and outcomes.

The other options are not the primary purpose of IT control status reporting, but rather some of the benefits or outcomes of it. IT control status reporting can help to ensure compliance with IT governance strategy, but it is not the main reason for doing it. IT governance is the framework that defines the roles, responsibilities, and relationships among the stakeholders involved in IT decision making and oversight. IT control status reporting can support IT governance by providing relevant and reliable information to the stakeholders, and by demonstrating the accountability and transparency of IT control activities. However, IT control status reporting is not the same as IT governance, and it is not the only way to ensure compliance with IT governance strategy.

IT control status reporting can also assist internal audit in evaluating and initiating remediation efforts, but it is not the main objective of it. Internal audit is an independent and objective assurance and consulting activity that evaluates the adequacy and effectiveness of IT controls, and provides recommendations for improvement. IT control status reporting can provide input and evidence to the internal audit process, and help to identify the areas of IT control that need further review or testing. IT control status reporting can also help to monitor and track the implementation of the audit findings and recommendations, and to verify the results of the remediation efforts. However, IT control status reporting is not the same as internal audit, and it is not the only source of information for internal audit.

Finally, IT control status reporting can benchmark IT controls with industry standards, but it is not the main goal of it. Industry standards are the best practices or guidelines that define the minimum requirements or expectations for IT control performance and quality. IT control status reporting can help to compare the IT controls with the industry standards, and to identify the areas of IT control that need to be enhanced or updated. IT control status reporting can also help to demonstrate the compliance or conformance of IT controls with the industry standards, and to provide assurance to the external parties or regulators. However, IT control status reporting is not the same as industry standards, and it is not the only way to benchmark IT controls. References =

Service Reporting in ITIL: Process, Objectives and Examples - KnowledgeHut

Anatomy of an effective status report - Project Management Institute

How to Create a Project Status Report [Template & Examples]

Communicating Document Control Progress on a Project

[CRISC Review Manual, 7th Edition]

A risk map, also known as a risk heat map, is a visual tool that helps an enterprise prioritize risk scenarios by plotting them on a matrix based on their likelihood and impact. A risk map can help to compare and contrast different risk scenarios, as well as to identify the most critical and urgent risks that require attention. A risk map can also help to communicate and report the risk profile and status to the stakeholders and decision makers. Therefore, the placement on the risk map would best help an enterprise prioritize risk scenarios. The other options are not the best ways to help an enterprise prioritize risk scenarios, although they may be relevant and useful. Industry best practices are the standards or guidelines that are widely accepted and followed by the organizations in a specific industry or domain. Industry best practices can help to benchmark and improve the risk management process and performance, but they may not reflect the specific risk context and needs of the enterprise. Degree of variances in the risk is the measure of the variability or uncertainty of the risk, which may affect the accuracy or reliability of the risk assessment and response. Degree of variances in the risk can help to adjust and refine the risk analysis and treatment, but it may not indicate the priority or importance of the risk. Cost of risk mitigation is the amount of resources or expenses that are required or allocated to implement the risk response actions, such as avoiding, transferring, mitigating, or accepting the risk. Cost of risk mitigation can help to evaluate and optimize the risk response options, but it may not determine the priority or urgency of the risk. References = CRISC Review Manual, pages 38-391; CRISC Review Questions, Answers & Explanations Manual, page 892

 The results of risk analyses should be presented in quantitative or qualitative terms based primarily on the requirements of management, because they are the intended audience and users of the risk information, and they have the authority and responsibility to make risk-based decisions. The requirements of management may vary depending on the purpose, scope, and context of the risk analysis, and the level of detail, accuracy, and reliability that they need. Quantitative risk analysis uses numerical data and mathematical models to estimate the probability and impact of risks, and to express the risk exposure and value in monetary or other measurable units. Qualitative risk analysis uses descriptive data and subjective judgments to assess the likelihood and severity of risks, and to rank the risks according to their relative importance or priority. Both methods have their advantages and disadvantages, and they can be used separately or together, depending on the situation and the availability of data and resources. However, the primary factor that determines the choice of the method is the requirements of management, as they are the ones who will use the risk information to support their objectives, strategies, and actions. References = Risk IT Framework, ISACA, 2022, p. 141

According to the CRISC Review Manual (Digital Version), the first course of action when a risk practitioner discovers several key documents detailing the design of a product currently in development have been posted on the Internet is to invoke the established incident response plan, which is a set of policies, procedures, and resources that enable the organization to respond to and recover from an incident that affects the confidentiality, integrity, or availability of its IT assets and processes. Invoking the incident response plan helps to:

Contain and isolate the incident and prevent further damage or loss

Identify and analyze the source, cause, and impact of the incident

Eradicate and eliminate the incident and restore normal operations

Communicate and coordinate the incident response activities and roles with the relevant stakeholders, such as the business owner, the risk owner, the senior management, and the external parties

Learn and improve from the incident and update the incident response plan and the risk register

References = CRISC Review Manual (Digital Version), Chapter 4: IT Risk Monitoring and Reporting, Section 4.1: IT Risk Monitoring, pp. 219-2201

The best way for a risk practitioner to help management prioritize risk response is to assess risk against business objectives. This means comparing the level and nature of the risks with the goals and strategies of the organization, and determining which risks pose the most significant threat or opportunity to the achievement of those objectives. By assessing risk against business objectives, the risk practitioner can help management identify the most critical and relevant risks, and prioritize the risk response actions accordingly. The risk response actions should be aligned with the organization’s risk appetite, which is the amount and type of risk that the organization is willing to take in order to meet its strategic goals1. The other options are not the best ways for a risk practitioner to help management prioritize risk response, as they are either less effective or less specific than assessing risk against business objectives. Aligning business objectives to the risk profile is a way of ensuring that the organization’s objectives are realistic and achievable, given the current and potential risks that the organization faces. However, this is not the same as prioritizing risk response, as it does not indicate which risks should be addressed first or how they should be managed. Implementing an organization-specific risk taxonomy is a way of creating a common language and classification system for describing and categorizing risks. This can help improve the consistency and clarity of risk communication and reporting across the organization. However, this is not the same as prioritizing risk response, as it does not measure the likelihood and impact of the risks, or their relation to the organization’s objectives. Explaining risk details to management is a way of providing information and insight on the sources, drivers, consequences, and responses of the risks. This can help increase the awareness and understanding of the risks among the decision makers and stakeholders. However, this is not the same as prioritizing risk response, as it does not suggest or recommend the best course of action for managing the risks. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.6, Page 57.

 The best person to own the unmitigated risk of the technology is the IT system owner. The IT system owner is the person or entity that has the authority and responsibility for the acquisition, development, maintenance, and operation of the IT system. The IT system owner is also responsible for ensuring that the IT system meets the business requirements, security standards, and compliance obligations of the enterprise. The IT system owner should own the unmitigated risk of the technology, as they are in the best position to understand the nature and impact of the risk, and to implement the appropriate risk responses to reduce the risk exposure to an acceptable level. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.3.1, page 251234

A key performance indicator (KPI) is a metric that measures the achievement of a specific goal or objective. A KPI should be relevant, measurable, achievable, realistic, and time-bound. For measuring the effectiveness of an antivirus program, a possible goal is to ensure that all IT assets are protected from malware infections. A KPI that can measure this goal is the percentage of IT assets with current malware definitions, which indicates how well the antivirus program can detect and prevent the latest malware threats. The higher the percentage, the more effective the antivirus program is. Therefore, this is the best KPI among the given options. References =

Cybersecurity KPIs to Track + Examples — RiskOptics - Reciprocity

Which of the following is the BEST key performance indicator (KPI) to …

Indicators - Program Evaluation - CDC

Key performance indicators (KPIs) are quantifiable measures of progress toward an intended result, such as a strategic objective or a desired outcome12.

The most important factor when developing KPIs is the alignment to risk responses, which are the actions taken to address the risks that may affect the achievement of the intended result12.

Alignment to risk responses means that the KPIs should reflect the effectiveness and efficiency of the risk responses, and provide feedback and guidance for improving the risk responses12.

Alignment to risk responses also means that the KPIs should be consistent and compatible with the risk responses, and support the risk management process and objectives12.

The other options are not the most important factor, but rather possible aspects or features of KPIs that may vary depending on the context and purpose of the KPIs. For example:

Alignment to management reports is an aspect of KPIs that relates to the communication and presentation of the KPIs to the relevant stakeholders, such as senior management, board members, or external parties12. However, this aspect does not determine the quality or validity of the KPIs, or the alignment to the intended result12.

Alerts when risk thresholds are reached is a feature of KPIs that relates to the monitoring and control of the KPIs, and the triggering of actions or decisions when the KPIs exceed or fall below a certain level or range12. However, this feature does not define the content or scope of the KPIs, or the alignment to the intended result12.

Identification of trends is a feature of KPIs that relates to the analysis and interpretation of the KPIs, and the identification of patterns or changes in the KPIs over time or across different dimensions12. However, this feature does not specify the criteria or methodology of the KPIs, or the alignment to the intended result12. References =

1: What is a Key Performance Indicator (KPI)? Guide & Examples - Qlik3

2: What is a Key Performance Indicator (KPI)? - KPI.org4

A risk register is a tool that records and tracks the risks that may affect the organization, as well as the actions that are taken or planned to manage them1. A risk register provides the best evidence that the IT risk profile is up to date, because it reflects the current and potential IT risks that the organization faces, as well as their likelihood, impact, severity, owner, status, and response2. An IT risk profile is a document that describes the types, amounts, and priority of IT risk that the organization finds acceptable and unacceptable3. An IT risk profile is developed collaboratively with various stakeholders within the organization, including business leaders, data and process owners, enterprise risk management, internal and external audit, legal, compliance, privacy, and IT risk management and security4. By maintaining and updating the risk register regularly, the organization can ensure that the IT risk profile is aligned with the changing IT risk environment, and that the IT risk management activities and performance are consistent and effective. The other options are not the best evidence that the IT risk profile is up to date, as they are either less comprehensive or less relevant than the risk register. A risk questionnaire is a tool that collects and analyzes the opinions and perceptions of the stakeholders about the risks that may affect the organization5. A risk questionnaire can help to identify and assess the risks, as well as to communicate and report on the risk status and issues. However, a risk questionnaire is not the best evidence that the IT risk profile is up to date, as it may not capture all the IT risks that the organization faces, or reflect the actual or objective level and nature of the IT risks. A management assertion is a statement or declaration made by the management about the accuracy and completeness of the information or data that they provide or report. A management assertion can help to increase the confidence and trust of the stakeholders and auditors in the information or data, as well as to demonstrate the accountability and responsibility of the management. However, a management assertion is not the best evidence that the IT risk profile is up to date, as it does not provide the details or outcomes of the IT risk management activities or performance, or verify the validity and reliability of the IT risk information or data. A compliance manual is a document that contains the policies, procedures, and standards that the organization must follow to meet the legal, regulatory, or contractual requirements that apply to its activities or operations. A compliance manual can help to ensure the quality and consistency of the organization’s compliance activities or performance, as well as to avoid or reduce the penalties or sanctions for non-compliance. However, a compliance manual is not the best evidence that the IT risk profile is up to date, as it does not address the IT risks that the organization faces, or the IT risk management activities or performance. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.5, Page 55.

The business process owner should be the risk owner for the risk exposure due to weak technical controls in a newly implemented HR system, because they are responsible for the performance and outcomes of the HR business process, and they understand the business requirements, expectations, and impact of the HR system. The business process owner can also evaluate the trade-offs between the potential benefits and costs of the HR system, and the potential risks and consequences of a failure or breach of the system. The business process owner can also communicate and justify their risk acceptance or mitigation decision to the senior management and other stakeholders, and ensure that the risk is monitored and reviewed regularly. The other options are less appropriate to be the risk owner for this risk exposure. The chief risk officer is responsible for overseeing the enterprise-wide risk management framework and process, which includes ensuring the identification, assessment, and reporting of risks. However, they are not the owner of the HR system or the HR business process, and they may not have the full knowledge or authority to accept or mitigate the risk on behalf of the business. The project manager is responsible for managing the implementation of the HR system, which includes ensuring the delivery of the system within the scope, time, and budget constraints. However, they are not the owner of the HR system or the HR business process, and they may not have the full knowledge or authority to accept or mitigate the risk on behalf of the business. The chief information officer is responsible for managing the IT function and resources, which includes providing the technical support and security for the HR system. However, they are not the owner of the HR system or the HR business process, and they may not have the full knowledge or authority to accept or mitigate the risk on behalf of the business. References = Getting risk ownership right 1

According to the CRISC Review Manual (Digital Version), risk management strategies are primarily adopted to achieve acceptable residual risk levels, which are the remaining risk levels after implementing risk response actions. Residual risk levels should be aligned with the organization’s risk appetite and risk tolerance, which are the amount and type of risk that the organization is willing to accept in pursuit of its objectives and the acceptable variation in outcomes related to specific performance measures linked to objectives. Risk management strategies are the approaches or methods used to address risks, such as avoidance, mitigation, transfer, sharing, or acceptance. Risk management strategies should be based on a cost-benefit analysis of the alternatives available and the value of the assets at risk.

References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.3: Risk Response Options, pp. 166-1691

A disaster recovery test is a simulation of a disaster scenario that evaluates the effectiveness and readiness of the disaster recovery plan. The main purpose of a disaster recovery test is to ensure that the organization can resume its normal operations as quickly as possible after a disaster, with minimal or no data loss. Therefore, the most important objective of a disaster recovery test from a business perspective is to verify that all critical data can be recovered within the RTOs, which are the maximum acceptable time frames for restoring the data and systems after a disaster. If the RTOs are not met, the organization may face significant financial, operational, and reputational losses. The other options are not the most important objectives of a disaster recovery test, although they may be beneficial outcomes. Gaining assurance that the organization can recover from a disaster is a subjective and qualitative goal, while recovering data within RTOs is a measurable and quantitative goal. Discovering errors in the disaster recovery process is a valuable result of a disaster recovery test, but it is not the primary objective. The objective is to correct the errors and improve the process, not just to find them. Testing all business critical systems is a necessary step in a disaster recovery test, but it is not the ultimate goal. The goal is to ensure that the systems can be restored and function properly within the RTOs. References = CRISC Review Manual, pages 197-1981; CRISC Review Questions, Answers & Explanations Manual, page 572

Differences in regulatory requirements are the most important factor for a multinational organization to consider when developing its security policies and standards. This is because different countries or regions may have different laws, regulations, or standards that govern the protection of information and data, such as the General Data Protection Regulation (GDPR) in the European Union, the Health Insurance Portability and Accountability Act (HIPAA) in the United States, or the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada. A multinational organization must comply with the applicable regulatory requirements in each jurisdiction where it operates, or it may face legal, financial, or reputational risks. Therefore, the organization should develop its security policies and standards in a way that meets or exceeds the minimum regulatory requirements, and also aligns with its business objectives and risk appetite. According to the CRISC Review Manual 2022, one of the key elements of IT governance is to ensure compliance with external laws and regulations1. According to the CRISC Review Questions, Answers & Explanations Manual 2022, differences in regulatory requirements is the correct answer to this question2.

Regional competitors’ policies and standards, ability to monitor and enforce compliance, and industry-standard templates are not the most important factors for a multinational organization to consider when developing its security policies and standards. These factors may be useful or relevant, but they are not as critical or mandatory as the differences in regulatory requirements. Regional competitors’ policies and standards may provide some insights or benchmarks, but they may not reflect the organization’s specific needs or risks. Ability to monitor and enforce compliance is an important aspect of implementing and maintaining security policies and standards, but it does not determine the content or scope of the policies and standards. Industry-standard templates may offer some guidance or best practices, but they may not cover all the regulatory requirements or the organization’s unique circumstances.

 The analysis of logs and system events will best help validate whether suspicious network activity is malicious, because they provide detailed and timely information about the source, destination, content, and context of the network traffic. Logs and system events can be collected from various sources, such as firewalls, routers, switches, servers, applications, and endpoints, and can be correlated and analyzed using tools such as security information and event management (SIEM) systems. By analyzing logs and system events, an organization can identify anomalies, patterns, trends, and indicators of compromise (IOCs) that may signal malicious network activity, such as unauthorized access, data exfiltration, malware infection, denial-of-service attack, or lateral movement. Logs and system events can also help determine the scope, impact, and root cause of the malicious network activity, and support the incident response and remediation process. References = Risk IT Framework, ISACA, 2022, p. 221

Information systems control deficiencies are the weaknesses or flaws in the design or implementation of the controls that are intended to ensure the confidentiality, integrity, availability, and reliability of the information systems and resources. Information systems control deficiencies may reduce the effectiveness or efficiency of the controls, and expose the organization to various risks, such as unauthorized access, data loss, system failure, etc.

Reviewing results from control self-assessment (CSA) is the best way to identify information systems control deficiencies, because CSA is a process of evaluating and verifying the adequacy and effectiveness of the information systems controls, using the input and feedback from the individuals or groups that are involved or responsible for the information systems activities or functions. CSA can help the organization to identify and document the information systems control deficiencies, and to align them with the organization’s information systems objectives and requirements.

CSA can be performed using various techniques, such as questionnaires, surveys, interviews, workshops, etc. CSA can also be integrated with the organization’s governance, risk management, and compliance functions, and aligned with the organization’s policies and standards.

The other options are not the best ways to identify information systems control deficiencies, because they do not provide the same level of detail and insight that CSA provides, and they may not be relevant or actionable for the organization.

Vulnerability and threat analysis is a process of identifying and evaluating the weaknesses or flaws in the organization’s assets, processes, or systems that can be exploited or compromised by the potential threats or sources of harm that may affect the organization’s objectives or operations. Vulnerability and threat analysis can help the organization to assess and prioritize the risks, and to design and implement appropriate controls or countermeasures to mitigate or prevent the risks, but it is not the best way to identify information systems control deficiencies, because it does not indicate whether the existing information systems controls are adequate and effective, and whether they comply with the organization’s policies and standards.

Control remediation planning is a process of selecting and implementing the actions or plans to address or correct the information systems control deficiencies that have been identified, analyzed, and evaluated. Control remediation planning involves choosing one of the following types of control responses: mitigate, transfer, avoid, or accept. Control remediation planning can help the organization to improve and optimize the information systems controls, and to reduce or eliminate the information systems control deficiencies, but it is not the best way to identify information systems control deficiencies, because it is a subsequent or follow-up process that depends on the prior identification of the information systems control deficiencies.

User acceptance testing (UAT) is a process of verifying and validating the functionality and usability of the information systems and resources, using the input and feedback from the end users or customers that interact with the information systems and resources. UAT can help the organization to ensure that the information systems and resources meet the user or customer expectations and requirements, and to identify and resolve any issues or defects that may affect the user or customer satisfaction, but it is not the best way to identify information systems control deficiencies, because it does not focus on the information systems controls, and it may not cover all the relevant or significant information systems control deficiencies that may exist or arise. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 186

CRISC Practice Quiz and Exam Prep

Residual risk is the risk that remains after applying controls to mitigate the inherent risk. Inherent risk is the risk that exists before considering the controls. Key risk indicators (KRIs) are metrics that measure the level and impact of risks. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. The failure of the data loss prevention (DLP) system to detect outgoing emails containing credit card data would most impact the residual risk, because it would increase the likelihood and impact of data leakage, data loss, and data exfiltration incidents. These incidents could cause financial, reputational, legal, and regulatory damages to the organization. The failure of the DLP system would also affect the KRIs, as they would show a higher level of risk exposure and a lower level of control effectiveness. However, the KRIs are not the risk itself, but rather the indicators of the risk. The failure of the DLP system would not directly impact the inherent risk or the risk appetite, as they are independent of the controls. The inherent risk would remain the same, as it is based on the nature and value of the data and the threats and vulnerabilities that exist. The risk appetite would also remain the same, as it is based on the organization’s culture, strategy, and stakeholder expectations. Therefore, the most impacted factor would be the residual risk, as it reflects the actual risk level that the organization faces after applying the controls. References = Risk IT Framework, ISACA, 2022, p. 131

 The most effective way to resolve the situation and define a comprehensive risk treatment plan would be to perform a root cause analysis. A root cause analysis is a method of identifying and addressing the underlying factors or causes that led to the occurrence of a problem or incident1. In this case, the problem or incident is the malware infection that affected the organization. By performing a root cause analysis, the organization can determine how and why the malware was able to infect the systems, what vulnerabilities or weaknesses were exploited, what controls or processes failed or were missing, and what actions or decisions contributed to the situation. A root cause analysis can help the organization to prevent or reduce the recurrence of similar incidents, as well as to improve the effectiveness and efficiency of the risk management process. A root cause analysis can also help the organization to define a comprehensive risk treatment plan, which is a set of actions or measures that are taken to modify the risk, such as reducing, avoiding, transferring, or accepting the risk2. Based on the findings and recommendations of the root cause analysis, the organization can select and implement the most appropriate risk treatment option for the malware risk, as well as for any other related or emerging risks. The risk treatment plan should also include the roles and responsibilities, resources, timelines, and performance indicators for the risk treatment actions3. The other options are not the most effective ways to resolve the situation and define a comprehensive risk treatment plan, as they are either less thorough or less relevant than a root cause analysis. A gap analysis is a method of comparing the current state and the desired state of a process, system, or organization, and identifying the gaps or differences between them4. A gap analysis can help the organization to identify the areas of improvement or enhancement, as well as the opportunities or challenges for achieving the desired state. However, a gap analysis is not the most effective way to resolve the situation and define a comprehensive risk treatment plan, as it does not address the causes or consequences of the malware infection, or the actions or measures to mitigate the risk. An impact assessment is a method of estimating the potential effects or consequences of a change, decision, or action on a process, system, or organization5. An impact assessment can help the organization to evaluate the benefits and costs, as well as the risks and opportunities, of a proposed or implemented change, decision, or action. However, an impact assessment is not the most effective way to resolve the situation and define a comprehensive risk treatment plan, as it does not investigate the origin or nature of the malware infection, or the solutions or alternatives to manage the risk. A vulnerability assessment is a method of identifying and analyzing the weaknesses or flaws in a process, system, or organization that can be exploited by threats to cause harm or loss6. A vulnerability assessment can help the organization to discover and prioritize the vulnerabilities, as well as to recommend and implement the controls or measures to reduce or eliminate them. However, a vulnerability assessment is not the most effective way to resolve the situation and define a comprehensive risk treatment plan, as it does not consider the root causes or impacts of the malware infection, or the risk treatment options or plans to address the risk. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 2, Section 2.1.8, Page 61.

According to the CRISC Review Manual (Digital Version), key risk indicator (KRI) thresholds are the most likely elements of a risk register to change as a result of change in management’s risk appetite, as they reflect the acceptable levels of risk exposure for the organization. KRI thresholds are the values or ranges that trigger an alert or a response when the actual KRI values deviate from the expected or desired values. KRI thresholds help to:

Monitor and measure the current risk levels and performance of the IT assets and processes

Identify and report any risk issues or incidents that may require attention or action

Evaluate the effectiveness and efficiency of the risk response actions and controls

Align the risk management activities and decisions with the organization’s risk appetite and risk tolerance

If the management’s risk appetite changes, the KRI thresholds may need to be adjusted accordingly to ensure that the risk register reflects the current risk preferences and expectations of the organization.

References = CRISC Review Manual (Digital Version), Chapter 4: IT Risk Monitoring and Reporting, Section 4.1: IT Risk Monitoring, pp. 217-2181

A critical patch is a software update that fixes a security vulnerability or a bug that may affect the performance, functionality, or reliability of a system or a network. A critical patch implementation is a process that applies the software update to the system or network in a timely and effective manner. The failure of a critical patch implementation is a situation where the software update is not applied or not applied correctly, which may expose the system or network to various threats, such as data theft, data corruption, data leakage, or denial of service. The failure of a critical patch implementation would be reflected in an organization’s risk profile by increasing the residual risk. Residual risk is the risk that remains after the risk response, which means the risk that is not avoided, transferred, or mitigated by the existing controls or measures. The failure of a critical patch implementation would increase the residual risk, as it would reduce the effectiveness or efficiency of the existing controls or measures that are supposed to address the security vulnerability or the bug. The failure of a critical patch implementation would also increase the likelihood or impact of the potential threats, as well as the exposure or consequences of the system or network. The other options are not the correct changes that would be reflected in an organization’s risk profile after the failure of a critical patch implementation, although they may be affected or related. Risk tolerance is the degree of variation from the risk appetite that the organization is not willing to accept. Risk tolerance may be decreased by the failure of a critical patch implementation, as the organization may become more cautious or conservative in accepting the risk, but it is not a direct or immediate change in the risk profile. Inherent risk is the risk that exists in the absence of any controls or measures, which means the risk that is inherent to the system or network or the environment. Inherent risk may be increased by the failure of a critical patch implementation, as the system or network may become more vulnerable or susceptible to the threats, but it is not a change in the risk profile, as the risk profile considers the existing controls or measures. Risk appetite is the amount and type of risk that the organization is willing to accept in pursuit of its objectives. Risk appetite may be decreased by the failure of a critical patch implementation, as the organization may become less willing or able to accept the risk, but it is not a change in the risk profile, as the risk profile reflects the actual or current risk level, not the desired or expected risk level. References = CRISC Review Manual, pages 32-331; CRISC Review Questions, Answers & Explanations Manual, page 972; What is a Critical Patch? - Definition from Techopedia3; What is Residual Risk? - Definition from Techopedia4

According to the CRISC Review Manual (Digital Version), the most important consideration when sharing risk management updates with executive management is ensuring relevance to organizational goals, as this helps to align risk management with business strategy and performance. The risk management updates should:

Highlight the key risks that may affect the achievement of the organizational goals and objectives

Demonstrate the value and benefits of risk management in supporting decision making and enhancing business resilience

Provide clear and concise information on the current risk profile, risk appetite, risk tolerance and risk exposure of the organization

Recommend appropriate risk response actions and resource allocation to address the identified risks

Communicate the roles and responsibilities of executive management in overseeing and governing risk management

References = CRISC Review Manual (Digital Version), Chapter 4: IT Risk Monitoring and Reporting, Section 4.2: IT Risk Reporting, pp. 221-2221

 According to the CRISC Review Manual (Digital Version), the next course of action when an organization has determined a risk scenario is outside the defined risk tolerance level is to identify risk responses, which are the actions or measures taken to address the risk. Identifying risk responses helps to:

Reduce the likelihood and/or impact of the risk to an acceptable level

Align the risk response with the organization’s risk appetite and risk tolerance

Optimize the value and benefits of the risk response

Balance the costs and efforts of the risk response with the potential losses or damages caused by the risk

Coordinate and communicate the risk response with the relevant stakeholders

References = CRISC Review Manual (Digital Version), Chapter 3: IT Risk Response, Section 3.2: Risk Response Process, pp. 161-1621

A threat risk assessment will best quantify the risk associated with malicious users in an organization, because it focuses on identifying and evaluating the potential sources of harm or damage to the organization’s assets, such as data, systems, or networks. A malicious user is a person who intentionally and unauthorizedly accesses, modifies, destroys, or steals the organization’s information or resources, for personal gain, revenge, espionage, or sabotage. A threat risk assessment can help the organization to estimate the likelihood and impact of malicious user attacks, based on factors such as the user’s motivation, capability, opportunity, and access level. A threat risk assessment can also help the organization to determine the appropriate risk response strategies, such as prevention, detection, mitigation, or transfer, to reduce the risk exposure and impact of malicious user attacks. References = Risk IT Framework, ISACA, 2022, p. 141

A root cause analysis is a process of identifying and understanding the underlying or fundamental causes or factors that contribute to or result in a problem or incident that has occurred or may occur in the organization. A root cause analysis can provide useful insights and solutions on the origin and nature of the problem or incident, and prevent or reduce its recurrence or impact.

Performing a root cause analysis is the risk practitioner’s best recommendation when the number of tickets to rework application code has significantly exceeded the established threshold, because it can help the organization to address the following questions:

Why did the application code require rework?

What were the errors or defects in the application code?

How did the errors or defects affect the functionality or usability of the application?

Who was responsible or accountable for the application code development and testing?

When and how were the errors or defects detected and reported?

What were the costs or consequences of the rework for the organization and its stakeholders?

How can the errors or defects be prevented or minimized in the future?

Performing a root cause analysis can help the organization to improve and optimize the application code quality and performance, and to reduce or eliminate the need for rework. It can also help the organization to align the application code development and testing with the organization’s objectives and requirements, and to comply with the organization’s policies and standards.

The other options are not the risk practitioner’s best recommendations when the number of tickets to rework application code has significantly exceeded the established threshold, because they do not address the main purpose and benefit of performing a root cause analysis, which is to identify and understand the underlying or fundamental causes or factors that contribute to or result in the problem or incident.

Performing a code review is a process of examining and evaluating the application code for its quality, functionality, and security, using the input and feedback from the peers, experts, or tools. Performing a code review can help the organization to identify and resolve the errors or defects in the application code, but it is not the risk practitioner’s best recommendation, because it does not indicate why the application code required rework, and how the errors or defects affected the organization and its stakeholders.

Implementing version control software is a process of using a software tool to manage and track the changes and modifications to the application code, and to ensure the consistency and integrity of the application code. Implementing version control software can help the organization to control and monitor the application code development and testing, but it is not the risk practitioner’s best recommendation, because it does not indicate why the application code required rework, and how the errors or defects affected the organization and its stakeholders.

Implementing training on coding best practices is a process of providing and facilitating the learning and development of the skills and knowledge on the principles, guidelines, and standards for the application code development and testing. Implementing training on coding best practices can help the organization to enhance the competence and performance of the application code developers and testers, but it is not the risk practitioner’s best recommendation, because it does not indicate why the application code required rework, and how the errors or defects affected the organization and its stakeholders. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 189

CRISC Practice Quiz and Exam Prep

The vendor must host data in a specific geographic location to ensure that the data is protected by the applicable data protection laws of the EU or the country where the data originates. This is especially important for SaaS customers who transfer personal data from the EU to third countries, as they need to comply with the GDPR and the new Standard Contractual Clauses (SCCs) that regulate such transfers. The vendor must also provide adequate security measures and guarantees to protect the data from unauthorized access, disclosure, or loss. References = Risk and Information Systems Control Study Manual, Chapter 5: IT Risk Mitigation, Section 5.3: IT Risk Mitigation Strategies and Approaches, Page 253; Data Protection – New EU Standard Contractual Clauses - Bodle Law.

A security incident handling process is a set of procedures and activities that aim to identify, analyze, contain, eradicate, recover from, and learn from security incidents that affect the confidentiality, integrity, or availability of information assets12.

The maturity of a security incident handling process is the degree to which the process is defined, managed, measured, controlled, and improved, and the extent to which it meets the organization’s objectives and expectations34.

The best key performance indicator (KPI) to measure the maturity of a security incident handling process is the number of recurring security incidents, which is the frequency or rate of security incidents that are repeated or reoccur after being resolved or closed56.

The number of recurring security incidents is the best KPI because it reflects the effectiveness and efficiency of the security incident handling process, and the ability of the process to prevent or reduce the recurrence of security incidents through root cause analysis, corrective actions, and continuous improvement56.

The number of recurring security incidents is also the best KPI because it is directly related to the organization’s objectives and expectations, such as minimizing the impact and cost of security incidents, enhancing the security posture and resilience of the organization, and complying with the relevant standards and regulations56.

The other options are not the best KPIs, but rather possible metrics that may support or complement the measurement of the maturity of the security incident handling process. For example:

The number of security incidents escalated to senior management is a metric that indicates the severity or complexity of security incidents, and the involvement or awareness of the senior management in the security incident handling process56. However, this metric does not measure the effectiveness or efficiency of the process, or the ability of the process to prevent or reduce security incidents56.

The number of resolved security incidents is a metric that indicates the output or outcome of the security incident handling process, and the performance or productivity of the security incident handling team56. However, this metric does not measure the quality or sustainability of the resolution, or the ability of the process to prevent or reduce security incidents56.

The number of newly identified security incidents is a metric that indicates the input or demand of the security incident handling process, and the capability or capacity of the security incident detection and identification mechanisms56. However, this metric does not measure the effectiveness or efficiency of the process, or the ability of the process to prevent or reduce security incidents56. References =

1: Computer Security Incident Handling Guide, NIST Special Publication 800-61, Revision 2, August 2012

2: ISO/IEC 27035:2016 Information technology — Security techniques — Information security incident management

3: Capability Maturity Model Integration (CMMI) for Services, Version 1.3, November 2010

4: COBIT 2019 Framework: Introduction and Methodology, ISACA, 2018

5: KPIs for Security Operations & Incident Response, SecurityScorecard Blog, June 7, 2021

6: Key Performance Indicators (KPIs) for Security Operations and Incident Response, DFLabs White Paper, 2018

A primary benefit of engaging the risk owner during the risk assessment process is prioritization of risk action plans across departments, because this helps to ensure that the most critical and relevant risks are addressed first, and that the resources and efforts are allocated and coordinated efficiently and effectively. A risk owner is the person or group who is responsible for the day-to-day management and mitigation of a specific risk, and who has the authority and accountability to make risk-related decisions. A risk assessment is the process of identifying, analyzing, and evaluating the risks that may affect the organization’s objectives, performance, or value. A risk action plan is the set of actions and tasks that are designed and implemented to reduce the likelihood and impact of a risk, or to exploit the opportunities that a risk may create. By engaging the risk owner during the risk assessment process, the organization can benefit from the following advantages:

The risk owner can provide valuable input and feedback on the risk identification, analysis, and evaluation, based on their knowledge, experience, and perspective of the risk and its context.

The risk owner can help to develop and implement the risk action plan, based on their understanding of the risk objectives, expectations, and outcomes, and their ability to influence and control the risk factors and sources.

The risk owner can help to prioritize the risk action plan, based on their assessment of the risk severity, urgency, and importance, and their consideration of the costs, benefits, and feasibility of the risk actions.

The risk owner can help to coordinate the risk action plan across departments, by communicating and collaborating with other risk owners, stakeholders, and resources, and by aligning and integrating the risk actions with the organization’s strategy, processes, and culture. References = Risk Owners — What Do They Do1

A business continuity plan (BCP) is a document that describes the procedures and actions that an organization will take to ensure the continuity of its critical functions and operations in the event of a disruption or disaster12.

Testing a business continuity plan is a method of evaluating the effectiveness and readiness of the BCP, and identifying and addressing any gaps or weaknesses in the plan34.

The most cost-effective way to test a business continuity plan is to conduct a tabletop exercise, which is a type of simulation that involves gathering the key stakeholders and participants of the BCP, and discussing and reviewing the roles, responsibilities, and actions that they will take in response to a hypothetical scenario of a disruption or disaster56.

A tabletop exercise is the most cost-effective way because it requires minimal resources and time, and can be conducted in a regular meeting room or online platform56.

A tabletop exercise is also the most cost-effective way because it provides a high-level overview and assessment of the BCP, and can identify and address the major issues or challenges that may arise in the implementation of the plan56.

The other options are not the most cost-effective ways, but rather possible alternatives or supplements that may have different levels of complexity or cost. For example:

Conducting interviews with key stakeholders is a way of testing a business continuity plan that involves asking and answering questions about the BCP, and collecting feedback and suggestions from the people who are involved or affected by the plan78. However, this way is not the most cost-effective because it may not cover all the aspects or scenarios of the BCP, and may not facilitate the interaction or collaboration among the stakeholders78.

Conducting a disaster recovery exercise is a way of testing a business continuity plan that involves activating and executing the BCP in a realistic and controlled environment, and measuring the outcomes and impacts of the plan . However, this way is not the most cost-effective because it requires a lot of resources and time, and may disrupt or interfere with the normal operations of the organization .

Conducting a full functional exercise is a way of testing a business continuity plan that involves simulating and testing the BCP in a live and dynamic environment, and involving the external entities and stakeholders that are part of the plan . However, this way is not the most cost-effective because it requires the most resources and time, and may pose the highest risk or challenge to the organization . References =

1: Business Continuity Plan (BCP) Definition1

2: Business Continuity Planning - Ready.gov2

3: Testing, testing: how to test your business continuity plan4

4: Comprehensive Guide to Business Continuity Testing | Agility5

5: How to Conduct a Tabletop Exercise for Business Continuity3

6: Tabletop Exercises: A Guide to Success6

7: How to Conduct Testing of a Business Continuity Plan7

8: Business Continuity Plan Testing: Interviewing Techniques8

: Disaster Recovery Testing: A Step-by-Step Guide

: Disaster Recovery Testing Scenarios: A Guide to Success

: Functional Exercises: A Guide to Success

: Functional Exercise Toolkit

Controls should be incorporated into system specifications in the design phase of the system development life cycle (SDLC), because this is the phase where the system requirements are translated into detailed specifications and architectures that define how the system will be built and operated. Incorporating controls in the design phase ensures that the system is secure, reliable, and compliant from the start, and reduces the cost and complexity of implementing controls later in the SDLC. The other options are not the correct answers, because they are not the phases where controls are incorporated into system specifications. The implementation phase is the phase where the system is installed, configured, and tested. The development phase is the phase where the system is coded, integrated, and tested. The feasibility phase is the phase where the system concept and scope are defined and evaluated. References = CRISC: Certified in Risk & Information Systems Control Sample Questions

Conducting social engineering testing is the best way to assess the effectiveness of the security awareness training, as it helps to measure and evaluate the actual behavior and response of the employees to simulated real-world attacks that exploit human vulnerabilities. Social engineering testing is a type of security testing that involves performing authorized and ethical hacking activities on the employees to manipulate them into revealing sensitive information, such as credentials, or performing malicious actions, such as clicking on a phishing link or opening a malicious attachment. Social engineering testing can help to assess the effectiveness of the security awareness training by providing the following benefits:

It tests the employees’ knowledge and skills in recognizing and resisting social engineering attacks, such as phishing, vishing, baiting, or impersonation.

It identifies and measures the strengths and weaknesses of the employees’ security awareness and behavior, and the impact and severity of their actions on the security posture and risk exposure of the organization.

It provides feedback and learning opportunities for the employees to improve their security awareness and behavior, and to reinforce the key concepts and practices taught in the training.

It communicates and reports the results and findings of the testing to the management and the stakeholders, and supports the development and implementation of corrective or preventive actions.

The other options are not the best ways to assess the effectiveness of the security awareness training. Auditing security awareness training materials is a good practice to ensure that the training content is accurate, relevant, and up-to-date, but it does not measure or evaluate the employees’ security awareness and behavior. Administering an end-of-training quiz is a useful method to test the employees’ comprehension and retention of the training content, but it does not reflect or simulate the employees’ security awareness and behavior in real-world situations. Performing a vulnerability assessment is an important step to identify and analyze the potential vulnerabilities in the systems and software, but it does not assess or address the human vulnerabilities or the employees’ security awareness and behavior. References = 3 ways to assess the effectiveness of security awareness training …, IT Risk Resources | ISACA, Measuring the Effectiveness of Security Awareness Training - Hut Six

A web-based service provider is an organization that offers online services or applications to its customers or users, such as e-commerce, social media, cloud computing, etc. A web-based service provider depends on the availability, reliability, and security of its web servers, networks, and systems to deliver its services or applications.

A low risk appetite for system outages means that the organization is not willing to accept a high level or frequency of system outages, which are interruptions or disruptions in the normal operation or functionality of the web servers, networks, or systems. System outages can cause customer dissatisfaction, revenue loss, reputation damage, or legal liability for the web-based service provider.

A current risk profile for online security is the current state or condition of the online security risks that may affect the web-based service provider’s objectives and operations. It includes the identification, analysis, and evaluation of the online security risks, and the prioritization and response to them based on their significance and urgency.

The most relevant observation to escalate to senior management is an increase in attempted distributed denial of service (DDoS) attacks, which are malicious attacks that aim to overwhelm or overload the web servers, networks, or systems with a large volume or frequency of requests or traffic, and prevent them from responding to legitimate requests or traffic. An increase in attempted DDoS attacks indicates a high likelihood and impact of system outages, and a high level of threat or vulnerability for the web-based service provider’s online security. Escalating this observation to senior management can help them to understand the severity and urgency of the risk, and to decide on the appropriate risk response and allocation of resources.

The other options are not the most relevant observations to escalate to senior management, because they do not indicate a high likelihood or impact of system outages, and they may not be relevant or actionable for senior management.

An increase in attempted website phishing attacks means an increase in malicious attempts to deceive or trick the web-based service provider’s customers or users into providing their personal or financial information, such as usernames, passwords, credit card numbers, etc., by impersonating the web-based service provider’s website or email. An increase in attempted website phishing attacks indicates a high level of threat or vulnerability for the web-based service provider’s online security, but it may not directly cause system outages, unless the phishing attacks are used to compromise the web servers, networks, or systems. Escalating this observation to senior management may not be the most relevant, because it may not reflect the web-based service provider’s risk appetite for system outages, and it may not require senior management’s involvement or approval.

A decrease in achievement of service level agreements (SLAs) means a decrease in the extent or degree to which the web-based service provider meets or exceeds the agreed or expected standards or criteria for the quality, performance, or availability of its services or applications, as specified in the contracts or agreements with its customers or users. A decrease in achievement of SLAs indicates a low level of customer satisfaction, retention, or loyalty, and a low level of competitiveness or profitability for the web-based service provider. Escalating this observation to senior management may not be the most relevant, because it may not reflect the web-based service provider’s risk appetite for system outages, and it may not require senior management’s involvement or approval.

A decrease in remediated web security vulnerabilities means a decrease in the number or percentage of web security vulnerabilities that have been identified and resolved or mitigated by the web-based service provider. Web security vulnerabilities are weaknesses or flaws in the web servers, networks, or systems that can be exploited by malicious attackers to compromise or damage the web-based service provider’s online security. A decrease in remediated web security vulnerabilities indicates a low level of effectiveness or efficiency for the web-based service provider’s web security controls or processes. Escalating this observation to senior management may not be the most relevant, because it may not reflect the web-based service provider’s risk appetite for system outages, and it may not require senior management’s involvement or approval. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 161

CRISC Practice Quiz and Exam Prep

An effective risk management program is a systematic and consistent process of identifying, analyzing, evaluating, treating, monitoring, and communicating risks that may affect the achievement of the organization’s objectives12.

The best indication of an effective risk management program is that the residual risk, which is the risk remaining after risk treatment, is within the organizational risk appetite, which is the amount and type of risk that the organization is willing to accept in pursuit of its objectives12.

This indicates that the organization has successfully implemented appropriate risk responses that align with its risk strategy and criteria, and that the organization is able to balance the potential benefits and costs of taking risks12.

The other options are not the best indication, but rather components or outcomes of an effective risk management program. For example:

Risk action plans are approved by senior management is an outcome of an effective risk management program that demonstrates the commitment and accountability of the leadership for risk management12.

Mitigating controls are designed and implemented is a component of an effective risk management program that involves reducing the likelihood or impact of a risk event12.

Risk is recorded and tracked in the risk register is a component of an effective risk management program that involves documenting and updating the risk information and status12. References =

1: Risk IT Framework, ISACA, 2009

2: IT Risk Management Framework, University of Toronto, 2017

 According to the CRISC Review Manual, the greatest risk associated with the misclassification of data is unauthorized access, because it can result in the loss of confidentiality, integrity, and availability of the data. Data classification is the process of assigning categories to data based on its sensitivity and value to the organization. Data classification helps to determine the appropriate level of protection and handling for the data. If the data is misclassified, it may not receive the adequate level of security controls, and it may be accessed by unauthorized or inappropriate users. The other options are not the greatest risks associated with the misclassification of data, as they are less likely or less severe than unauthorized access. Inadequate resource allocation is the risk of not allocating sufficient resources to protect the data, which may affect its availability and performance. Data disruption is the risk of losing or corrupting the data, which may affect its integrity and availability. Inadequate retention schedules is the risk of not retaining the data for the required period of time, which may affect its compliance and usability. References = CRISC Review Manual, 7th Edition, Chapter 4, Section 4.1.1, page 161.

The control environment is the set of internal and external factors and conditions that influence and shape the organization’s governance, risk management, and control functions. It includes the organization’s culture, values, ethics, structure, roles, responsibilities, policies, standards, etc.

Uncontrolled changes are changes or modifications to the control environment that are not planned, authorized, documented, or monitored, and that may have unintended or adverse consequences for the organization. Uncontrolled changes may be caused by various drivers or events, such as technological innovations, market trends, regulatory changes, customer preferences, competitor actions, environmental issues, etc.

The greatest concern when uncontrolled changes are made to the control environment is an increase in the level of residual risk, which is the amount and type of risk that remains after the implementation and execution of the risk responses or controls. An increase in the level of residual risk means that the risk responses or controls are not effective or sufficient to mitigate or prevent the risks, and that the organization may face unacceptable or intolerable consequences if the risks materialize.

An increase in the level of residual risk is the greatest concern when uncontrolled changes are made to the control environment, because it indicates that the organization’s risk profile and performance have deteriorated, and that the organization may not be able to achieve its objectives or protect its value. It also indicates that the organization’s risk appetite and tolerance have been violated, and that the organization may need to take corrective or compensating actions to restore the balance between risk and return.

The other options are not the greatest concerns when uncontrolled changes are made to the control environment, because they do not indicate the actual or potential impact or outcome of the risks, and they may not be relevant or actionable for the organization.

A decrease in control layering effectiveness means a decrease in the extent or degree to which the organization uses multiple or overlapping controls to address the same or related risks, and to provide redundancy or backup in case of failure or compromise of one or more controls. A decrease in control layering effectiveness may indicate a weakness or gap in the organization’s control design or implementation, but it does not indicate the actual or potential impact or outcome of the risks, and it may not be relevant or actionable for the organization, unless the control layering is required or recommended by the organization’s policies or standards.

An increase in inherent risk means an increase in the amount and type of risk that exists in the absence of any risk responses or controls, and that is inherent to the nature or characteristics of the risk source, event, cause, or impact. An increase in inherent risk may indicate a change or variation in the organization’s risk exposure or level, but it does not indicate the actual or potential impact or outcome of the risks, and it may not be relevant or actionable for the organization, unless the inherent risk exceeds the organization’s risk appetite or tolerance.

An increase in control vulnerabilities means an increase in the number or severity of the weaknesses or flaws in the organization’s risk responses or controls that can be exploited or compromised by the threats or sources of harm that may affect the organization’s objectives or operations. An increase in control vulnerabilities may indicate a weakness or gap in the organization’s control design or implementation, but it does not indicate the actual or potential impact or outcome of the risks, and it may not be relevant or actionable for the organization, unless the control vulnerabilities are exploited or compromised by the threats or sources of harm. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 174

CRISC Practice Quiz and Exam Prep

Key risk indicators (KRIs) are most useful during the monitoring phase of the risk management process, as they provide timely and relevant information on the current and future risk status and performance. KRIs are metrics that measure the level of risk exposure and the effectiveness of risk response strategies, and they have predefined thresholds that indicate the acceptable or unacceptable risk status. By monitoring the KRIs, the risk practitioner can identify and report any changes or deviations in the risk level, and take appropriate actions to manage the risk. KRIs are not most useful during the analysis, identification, or response selection phases, as they do not help to assess the likelihood or impact of the risk, to find the sources or causes of the risk, or to evaluate or choose the optimal risk response option. References = CRISC: Certified in Risk & Information Systems Control Sample Questions, question 222.

An IT risk register is a document that records and tracks the identified IT risks, their likelihood, impact, and mitigation strategies. It is a living document that needs to be updated regularly to reflect the current risk profile of the organization. One of the situations that would require updates to the IT risk register is the discovery of an ineffectively designed key IT control, as this would increase the likelihood or impact of the related IT risk. Management review of key risk indicators (KRIs), changes to the team responsible for maintaining the register, and completion of the latest internal audit are not reasons to update the IT risk register, as they do not affect the identified IT risks or their mitigation strategies. References = [CRISC Review Manual (Digital Version)], page 97; CRISC: Certified in Risk & Information Systems Control Sample Questions, question 198.

Periodically reviewing big data strategies is the best option to minimize the risk of inaccurate data, because it allows the organization to assess the quality, validity, and reliability of the data sources and the analytics methods. It also enables the organization to identify and address any gaps, errors, or inconsistencies in the data and the results. By reviewing the big data strategies, the organization can ensure that the data analytics are aligned with the business objectives and the risk appetite.

Establishing an intellectual property agreement is not relevant to the risk of inaccurate data, as it is a legal measure to protect the ownership and use of the data, not its quality or accuracy.

Evaluating each of the data sources for vulnerabilities is a good practice, but it is not sufficient to minimize the risk of inaccurate data, as it only focuses on the security aspect of the data, not the validity or reliability of the data itself.

Benchmarking to industry best practice is a useful way to compare the performance and results of the data analytics, but it does not directly address the risk of inaccurate data, as it assumes that the data and the methods are already valid and reliable. References = Risk IT Framework, 2nd Edition, ISACA, 2019, page 62-63.

Personal data is any information that relates to an identified or identifiable individual, such as name, address, email, phone number, etc. Processing personal data involves collecting, storing, using, disclosing, or deleting it. Processing personal data poses various risks to the privacy and security of the data subjects, such as unauthorized access, disclosure, modification, or loss. Therefore, processing personal data requires appropriate technical and organizational measures to safeguard the data and to comply with the relevant laws and regulations. One of the most effective practices to safeguard the processing of personal data is to use tokenization. Tokenization is a technique that replaces sensitive data elements with non-sensitive equivalents, called tokens, that have no meaning or value outside of a specific system or context. Tokenization reduces the risk of exposing personal data to unauthorized parties, as the tokens cannot be reversed or linked back to the original data without the proper key or algorithm. Tokenization also helps to minimize the amount of personal data that is stored or transmitted, and to limit the scope of compliance requirements. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.2.2, p. 196-197

A third-party security assessment report is the most helpful to ensure effective security controls for a cloud service provider, because it provides an independent and objective evaluation of the cloud provider’s security posture, policies, and practices. A third-party security assessment report can help to verify and validate the cloud provider’s compliance with the relevant standards, regulations, and best practices, such as ISO 27001, PCI DSS, NIST, or CSA. A third-party security assessment report can also help to identify and address any gaps, weaknesses, or vulnerabilities in the cloud provider’s security controls, and to provide recommendations and guidance for improvement. A third-party security assessment report can also help to increase the trust and confidence of the cloud customers, and to facilitate the due diligence and risk management processes. The other options are less helpful to ensure effective security controls for a cloud service provider. A control self-assessment is a process that enables the cloud provider to assess its own security controls, using a predefined framework or questionnaire. However, a control self-assessment may not be as reliable or comprehensive as a third-party security assessment report, as it may be biased, incomplete, or inaccurate, and it may not cover all the aspects or dimensions of security. Internal audit reports from the vendor are documents that provide the results and findings of the internal audits conducted by the cloud provider’s own auditors, to verify and validate the effectiveness and efficiency of the security controls. However, internal audit reports from the vendor may not be as credible or trustworthy as a third-party security assessment report, as they may be influenced by the cloud provider’s interests, objectives, or agenda, and they may not follow the same standards or criteria as the external auditors. Service level agreement monitoring is a process that measures and evaluates the performance and availability of the cloud services, based on the predefined metrics and targets agreed between the cloud provider and the cloud customer. However, service level agreement monitoring may not be sufficient or relevant to ensure effective security controls for a cloud service provider, as it may not address the security aspects or requirements of the cloud services, such as confidentiality, integrity, or accountability, and it may not reflect the actual security risks or incidents that may occur in the cloud environment. References = Cloud Security Controls: Key Elements and 4 Control Frameworks 1

Global standards related to risk management are documents that provide the principles, guidelines, and best practices for managing risk in a consistent, effective, and efficient manner across different organizations, sectors, and regions12.

The primary reason for a risk practitioner to use global standards related to risk management is to continuously improve risk management processes, which are the activities and tasks that enable the organization to identify, analyze, evaluate, treat, monitor, and communicate the risks that may affect its objectives, performance, and value creation34.

Continuously improving risk management processes is the primary reason because it helps the organization to enhance its risk management capabilities and maturity, and to adapt to the changing risk environment and stakeholder expectations34.

Continuously improving risk management processes is also the primary reason because it supports the achievement of the organization’s goals and the delivery of value to the stakeholders, which are the ultimate purpose and outcome of risk management34.

The other options are not the primary reason, but rather possible benefits or objectives that may result from using global standards related to risk management. For example:

Building an organizational risk-aware culture is a benefit of using global standards related to risk management that involves creating and maintaining a shared understanding, attitude, and behavior towards risk among the organization’s employees and leaders, and fostering a culture of accountability, transparency, and learning34. However, this benefit is not the primary reason because it is an enabler and a consequence of continuously improving risk management processes, rather than a driver or a goal34.

Complying with legal and regulatory requirements is an objective of using global standards related to risk management that involves meeting and exceeding the expectations and obligations of the external authorities or bodies that govern or oversee the organization’s activities and operations, such as laws, regulations, standards, or contracts34. However, this objective is not the primary reason because it is a constraint and a challenge of continuously improving risk management processes, rather than a motivation or a benefit34.

Identifying gaps in risk management practices is an objective of using global standards related to risk management that involves assessing and comparing the current and desired state of the organization’s risk management processes, and identifying the areas or aspects that need to be improved or addressed34. However, this objective is not the primary reason because it is a step and a tool of continuously improving risk management processes, rather than a reason or a result34. References =

1: ISO - ISO 31000 — Risk management1

2: Risk Management Standards2

3: Risk IT Framework, ISACA, 2009

4: IT Risk Management Framework, University of Toronto, 2017

Insecure data transmission protocols should be of greatest concern when an organization is implementing internet of Things (IoT) technology to control temperature and lighting in its headquarters, because they can expose the IoT devices and data to unauthorized access, interception, or manipulation. Insecure data transmission protocols can also compromise the confidentiality, integrity, and availability of the IoT system and the information it collects and transmits. The other options are not the greatest concerns, although they may also pose some challenges or risks to the IoT implementation. Insufficient network isolation, impact on network performance, and lack of interoperability between sensors are examples of technical or operational issues that can affect the functionality, efficiency, or compatibility of the IoT system, but they do not have the same severity or impact as insecure data transmission protocols. References = CRISC Sample Questions 2024

The primary driver for an organization on a multi-year cloud implementation to publish a cloud security policy is to establish minimum cloud security requirements, as they specify the standards and expectations for the protection of the data and systems in the cloud environment, and ensure the alignment and compliance of the cloud security strategy with the organizational objectives and regulations. The other options are not the primary drivers, as they are more related to the evaluation, enforcement, or education of the cloud security policy, respectively, rather than the establishment of the cloud security policy. References = CRISC Review Manual, 7th Edition, page 155.

A vulnerability report for the IT infrastructure is a document that identifies and evaluates the weaknesses or gaps in the IT systems, networks, or devices that could be exploited by threats or cause incidents. By analyzing the latest vulnerability report, one can conclude the existence and extent of control weaknesses in the IT infrastructure, because control weaknesses are the deficiencies or failures of the controls that are supposed to prevent, detect, or correct the vulnerabilities. The other options are not the correct answers, because they are not directly concluded by analyzing the latest vulnerability report. The likelihood of a threat, the impact of technology risk, and the impact of operational risk are examples of risk factors or consequences that depend on the vulnerability and the threat, but they are not determined by the vulnerability report alone. References = CRISC: Certified in Risk & Information Systems Control Sample Questions

The most important characteristic of a key risk indicator (KRI) to enable decision-making is illustrating changes in risk trends, as it provides a clear and timely indication of the direction and magnitude of the risk level and exposure, and enables the stakeholders to take proactive and appropriate actions to address the risk. The other options are not the most important characteristics, as they are more related to the monitoring, measurement, or identification of the risk, respectively, rather than the illustration of the risk trends. References = CRISC Review Manual, 7th Edition, page 110.

The best practice to mitigate risk related to enterprise-wide ethical decision making in a multi-national organization is to provide ongoing awareness training to support a common risk culture. A common risk culture is a set of shared values, beliefs, and behaviors that influence how the organization identifies, analyzes, responds to, and monitors risks. Ongoing awareness training can help to promote a common risk culture by educating the employees about the enterprise’s risk management objectives, policies, procedures, roles, and responsibilities, as well as the ethical standards and expectations that apply to their work. Ongoing awareness training can also help to reinforce the benefits of ethical decision making and the consequences of unethical behavior. Customized regional training on local laws and regulations, policies requiring central reporting of potential procedure exceptions, and zero-tolerance policies for risk taking by middle-level managers are also useful practices, but they are not as effective as ongoing awareness training to support a common risk culture. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 37.

 The percentage of relevant threats mitigated is the best key control indicator (KCI) to determine the effectiveness of an intrusion prevention system (IPS), because it measures how well the IPS is performing its intended function of preventing unauthorized access or attacks. The percentage of system uptime is not a good KCI, because it does not reflect the quality or accuracy of the IPS. The total number of threats identified is not a good KCI, because it does not indicate how many of those threats were actually prevented by the IPS. The reaction time of the system to threats is not a good KCI, because it does not measure the impact or severity of the threats that were prevented or not prevented by the IPS. References = CRISC: Certified in Risk & Information Systems Control Sample Questions2

A conflict of interest is a situation where a person’s personal or professional interests may interfere with their ability to act in the best interest of the organization or the project1. A conflict of interest can compromise the integrity, objectivity, and impartiality of the person, and create ethical or legal issues for the organization or the project2. In the context of due diligence, a conflict of interest can affect the quality and reliability of the information and analysis, and jeopardize the success and confidentiality of the acquisition3.

The best course of action for a member of the due diligence team who realizes a close acquaintance is a high-ranking IT professional at a subsidiary of the company about to be acquired is to disclose potential conflicts of interest. This means that the team member should inform the due diligence leader and the organization’s management about the relationship with the acquaintance, and explain how it may affect their role or responsibility in the due diligence process. By disclosing potential conflicts of interest, the team member can:

Demonstrate honesty and transparency, and uphold the ethical standards and values of the organization and the project4.

Enable the due diligence leader and the organization’s management to assess the situation and decide the appropriate course of action, such as reassigning the team member, implementing additional controls or safeguards, or obtaining consent or approval from the relevant parties5.

Avoid or minimize the negative consequences or risks that may arise from the conflict of interest, such as legal liability, reputational damage, or loss of trust and credibility6.

References =

Conflict of Interest - CIO Wiki

What is a Conflict of Interest? Give Me Some Examples - The Balance Careers

How to Avoid Conflicts of Interest in M&A Transactions - DealRoom

How to Handle Conflicts of Interest - Harvard Business Review

Conflict of Interest Policy - ISACA

Managing Conflicts of Interest in the Public Sector Toolkit - OECD

Policies and standards are important components of the risk management process, as they define the objectives, expectations, and requirements for managing risk within the organization. Policies and standards are also the means by which senior management formally approves and communicates the risk practices to the stakeholders, ensuring that the risk management process is aligned with the organizational strategy, culture, and values. Policies and standards also provide the authority and accountability for the risk management roles and responsibilities, as well as the criteria and metrics for measuring and reporting risk performance.

The greatest challenge when implementing a corporate risk framework for a global organization is the management support. A corporate risk framework is a set of principles, policies, standards, and processes that guide and govern the risk management activities across the organization. A corporate risk framework helps to establish a consistent and integrated approach to risk management, and to align the risk management objectives and strategies with the business goals and values. Implementing a corporate risk framework for a global organization requires the management support, which is the commitment, involvement, and endorsement of the senior management and the board. Management support is essential for providing the vision, direction, and resources for the risk management initiatives, and for ensuring the accountability, responsibility, and ownership of the risk management roles and functions. Management support is also critical for creating and sustaining a risk-aware culture, and for promoting the risk management awareness and communication among the stakeholders. Management support can be challenging to obtain and maintain, especially for a global organization, as it may face various barriers, such as different expectations, priorities, preferences, or perspectives of the management, lack of trust or confidence in the risk management value or performance, resistance to change or innovation, or competing interests or agendas. Privacy risk controls, business continuity, and risk taxonomy are not as challenging as management support, as they are the components or outcomes of the corporate risk framework, and they can be addressed or improved by applying the appropriate methods, techniques, or tools. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 35.

The primary reason for prioritizing risk scenarios is to facilitate risk response decisions. Risk scenarios are hypothetical situations that describe the possible causes, events, and consequences of a risk. Prioritizing risk scenarios is the process of ranking the risk scenarios according to their level of importance, urgency, or impact. Prioritizing risk scenarios helps to facilitate risk response decisions, which are the choices made to address the risks, such as avoiding, transferring, mitigating, or accepting the risks. Prioritizing risk scenarios helps to allocate the resources and efforts to the most significant or critical risk scenarios, and to select the most appropriate and effective risk responses. Prioritizing risk scenarios also helps to communicate and justify the risk response decisions to the stakeholders, and to monitor and report the risk status and performance. Providing an enterprise-wide view of risk, supporting risk response tracking, and assigning risk ownership are not the primary reasons for prioritizing risk scenarios, as they are either the inputs or the outputs of the risk prioritization process, and they do not address the primary need of responding to the risks. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 50.

Changes to data sensitivity during the data life cycle present the greatest risk for a global organization when implementing a data classification policy, as they may result in data being under-protected or over-protected, leading to potential data breaches, compliance violations, or inefficiencies. Data sensitivity refers to the level of confidentiality, integrity, and availability that the data requires, and it may change depending on the data’s creation, storage, processing, transmission, or disposal. A data classification policy should consider the changes to data sensitivity during the data life cycle and ensure that the appropriate controls and procedures are applied at each stage. Data encryption not applied to all sensitive data, many data assets that need to be classified, and changes to information handling procedures not documented are not the greatest risks, as they do not affect the data classification policy itself, but rather the implementation or execution of the policy. References = CRISC Certified in Risk and Information Systems Control – Question211; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 211.

 Continuity planning is the process of developing strategies and plans to ensure the continuity of critical business functions and processes in the event of a disruption or disaster. Continuity planning involves identifying the risks, impacts, and recovery options for various scenarios, as well as testing and updating the plans regularly. The primary advantage of involving end users in continuity planning is that they have a better understanding of specific business needs, such as the operational requirements, the customer expectations, and the dependencies and interdependencies of the business processes. End users can provide valuable input and feedback on the continuity plans, as well as participate in the testing and validation of the plans. End users can also help to ensure the alignment of the continuity plans with the business objectives and priorities, as well as the compliance with the relevant standards and regulations. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.4.1, p. 204-205

The best indicator of the condition of a risk management program is the amount of residual risk. Residual risk is the risk that remains after the implementation of risk responses. Residual risk reflects the effectiveness and efficiency of the risk management program in reducing the risk exposure to an acceptable level, and in aligning the risk profile with the risk appetite and tolerance of the enterprise. A low amount of residual risk indicates that the risk management program is performing well, and that the controls are adequate and appropriate. A high amount of residual risk indicates that the risk management program is not functioning properly, and that the controls are insufficient or ineffective. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.2.2, page 191

The data privacy officer is the best person to notify in case of a new malware that has severely impacted industry peers with data loss. The data privacy officer is responsible for ensuring that the enterprise complies with the applicable privacy laws and regulations, and that the personal data of the customers, employees, and other stakeholders are protected from unauthorized access, use, disclosure, or destruction. The data privacy officer can assess the potential impact of the malware on the enterprise’s data privacy obligations and risks, and coordinate the appropriate response and remediation actions. The customer database manager, the customer data custodian, and the audit committee are not the best persons to notify, as they do not have the same level of authority, responsibility, and expertise as the data privacy officer in dealing with data privacy issues. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 191.

The greatest benefit to an organization when updates to the risk register are made promptly after the completion of a risk assessment is optimized risk treatment decisions. Risk treatment decisions are the choices made by the organization on how to respond to the identified risks, such as avoiding, transferring, mitigating, or accepting them. Optimized risk treatment decisions are those that align with the organizational risk appetite and objectives, and provide the best balance between the costs and benefits of the risk response actions.

Updating the risk register promptly after the completion of a risk assessment helps to optimize risk treatment decisions by providing the most current and accurate information on the risk exposure and control environment. By updating the risk register, the organization can ensure that the risk scenarios, risk levels, risk owners, risk responses, and risk indicators are consistent with the risk assessment results and reflect the changes in the internal and external environment. Updating the risk register also helps to prioritize the risks and allocate the resources more effectively and efficiently for risk treatment. Updating the risk register also facilitates the communication, collaboration, and accountability among the stakeholders involved in the risk management and control processes.

The other options are not the greatest benefits to an organization when updates to the risk register are made promptly after the completion of a risk assessment. Improved senior management communication is a benefit of updating the risk register, as it helps to inform and involve the senior management in the risk management and control processes, but it is not the greatest benefit. Enhanced awareness of risk management is a benefit of updating the risk register, as it helps to educate and engage the staff and other stakeholders in the risk management and control processes, but it is not the greatest benefit. Improved collaboration among risk professionals is a benefit of updating the risk register, as it helps to coordinate and integrate the efforts and expertise of the risk professionals, but it is not the greatest benefit. References = Risk Register: Examples, Benefits, and Best Practices, IT Risk Resources | ISACA, Discover 10 major benefits for keeping a risk register

According to the CRISC Review Manual, the primary purpose of periodically reviewing an organization’s risk profile is to enable risk-based decision making, because it helps to ensure that the risk information is current, relevant, and accurate. The risk profile is a snapshot of the organization’s risk exposure at a given point in time, based on the risk identification, analysis, and evaluation processes. Periodically reviewing the risk profile allows the organization to monitor the changes in the risk environment, the effectiveness of the risk responses, and the impact of the risk events. This enables the organization to make informed decisions about the risk management strategies and priorities. The other options are not the primary purpose of periodically reviewing the risk profile, as they are related to other aspects of the risk management process. Aligning business objectives with risk appetite is the purpose of establishing the risk context, which defines the scope and boundaries of the risk management activities. Designing and implementing risk response action plans is the purpose of the risk response process, which involves selecting and executing the appropriate risk responses. Updating risk responses in the risk register is the outcome of the risk monitoring and reporting process, which involves tracking the risk performance and communicating the risk information to the stakeholders. References = CRISC Review Manual, 7th Edition, Chapter 2, Section 2.2.4, page 86.

Risk management is the process of identifying, analyzing, evaluating, treating, monitoring, and communicating the risks that may affect the achievement of an organization’s objectives. Risk management helps to optimize the risk exposure and performance of the organization, and support the business objectives and strategies. The primary reason to engage business unit managers in risk management processes is to enable better-informed business decisions, which are the decisions that incorporate the risk information and analysis into the strategic and operational choices of the organization. By engaging business unit managers in risk management processes, the organization can ensure that the business unit managers have the insight and understanding of the current and potential risks, their likelihood and impact, their interrelationships and dependencies, and their alignment with the risk appetite and tolerance. This can help the business unit managers to prioritize the risks, allocate the resources, select the risk responses, monitor the risk performance, and evaluate the risk outcomes. References = 5

According to the CRISC Review Manual, risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Risk appetite is a key factor in communicating the risk associated with IT in business terms, because it helps to align the IT risk management with the business strategy and goals. Risk appetite also helps to define the risk tolerance and thresholds, which are the acceptable levels of variation around the objectives. The other options are not the correct answers, because they are not essential for communicating the risk associated with IT in business terms. Compliance objectives are the objectives that an organization must achieve to comply with the applicable laws, regulations, standards, and contracts. Organizational objectives are the objectives that an organization sets to achieve its mission, vision, and values. Inherent and residual risk are the risk levels before and after applying the risk responses, respectively. References = CRISC Review Manual, 7th Edition, Chapter 2, Section 2.1.1, page 66.

A vulnerability assessment is a process that identifies and quantifies vulnerabilities in a system. It is the most effective process to determine the relevance of threats for risk scenarios as it helps in identifying potential security threats and vulnerabilities, quantifying the seriousness of each, and prioritizing techniques to mitigate attack and protect IT resources1.

References

2Identifying and Estimating Cybersecurity Risk for Enterprise Risk Management

3Threat Modeling Process | OWASP Foundation

1Threat modeling explained: A process for anticipating cyber attacks

4Hazard Identification and Risk Assessment: A Guide - SafetyCulture

5How to Write Strong Risk Scenarios and Statements - ISACA

The most significant risk to an organization when updating the incident response plan is the undefined assignment of responsibility. An incident response plan is a document that defines the roles, responsibilities, procedures, and resources for responding to an incident that could disrupt the normal operations of the organization, or compromise its assets, reputation, or compliance. An incident response plan should clearly assign the responsibility for each task and activity involved in the incident response process, such as detection, containment, analysis, eradication, recovery, and reporting. Undefined assignment of responsibility could lead to confusion, duplication, conflict, or omission among the stakeholders, and impair the effectiveness and efficiency of the incident response process. Undefined assignment of responsibility could also increase the risk of escalation, recurrence, or impact of the incident, and affect the accountability and performance of the organization. Obsolete response documentation, increased stakeholder turnover, and failure to audit third-party providers are also risks, but they are not as significant as undefined assignment of responsibility, as they do not directly affect the execution and outcome of the incident response process. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 130.

The best way to mitigate the risk of reputational damage from inappropriate use of social media sites by employees is to implement training and awareness programs that educate them on the acceptable and unacceptable use of social media, the potential consequences of violating the policy, and the best practices for protecting the organization’s reputation and information. Training and awareness programs can also help to foster a culture of risk awareness and responsibility among employees, and encourage them to report any incidents or issues related to social media use. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.4, page 131.

The primary objective of a risk identification process is to determine threats and vulnerabilities, which are the sources and causes of the risks that may affect the organization’s objectives. Threats are any events or circumstances that have the potential to harm or exploit the organization’s assets, such as people, information, systems, processes, or infrastructure1. Vulnerabilities are any weaknesses or gaps in the organization’s capabilities, controls, or defenses that may increase the likelihood or impact of the threats2. By determining threats and vulnerabilities, the organization can:

Identify and document all possible risks, regardless of whether they are internal or external, current or emerging, or positive or negative3.

Understand the nature and characteristics of the risks, such as their sources, causes, consequences, and interrelationships4.

Provide the basis for further risk analysis and evaluation, such as assessing the probability and severity of the risks, and prioritizing the risks according to their significance and urgency5.

References =

Threat - CIO Wiki

Vulnerability - CIO Wiki

Risk Identification - CIO Wiki

Risk Identification and Analysis - The National Academies Press

Risk Analysis - CIO Wiki

Developing a risk response plan is the best action to address the risk scenarios with high impact and low likelihood of occurrence, because it helps to define and implement the appropriate actions to reduce or eliminate the risk, or to prepare for and recover from the potential consequences. A risk response plan is a document that outlines the strategies and tactics for managing the identified risks, such as avoiding, transferring, mitigating, or accepting the risk. A risk response plan also assigns the roles and responsibilities for the risk owners and stakeholders, and sets the timelines and budgets for the risk response activities. A risk scenario with high impact and low likelihood of occurrence is a rare but severe event that may cause significant disruption or damage to the organization or its objectives, such as a natural disaster, a cyberattack, or a pandemic. Therefore, developing a risk response plan is the best action to address these scenarios, as it helps to minimize the exposure and impact of the risk, and to enhance the resilience and recovery of the organization. Assembling an incident response team, creating a disaster recovery plan (DRP), and initiating a business impact analysis (BIA) are all important actions to perform as part of the risk response plan, but they are not the best action, as they do not cover the whole spectrum of risk response strategies and activities. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.4.2, page 103

A risk treatment plan typically includes the following elements2:

Risk description: A brief summary of the risk, its causes, and its consequences.

Risk owner: The person or entity who is responsible for managing the risk and implementing the risk treatment plan.

Risk response: The strategy or method chosen to deal with the risk, such as avoid, reduce, transfer, or accept.

Risk actions: The specific tasks or steps that need to be performed to execute the risk response.

Risk resources: The human, financial, technical, or other resources that are required or available to support the risk actions.

Risk timeline: The schedule or deadline for completing the risk actions and achieving the desired risk level.

By recommending a risk treatment plan, the risk practitioner can help the organization to:

Analyze and prioritize the vulnerabilities detected on the systems, and determine their impact and likelihood.

Evaluate and compare the possible risk responses, and select the most suitable and feasible one for each vulnerability.

Define and assign the roles and responsibilities for the risk treatment process, and ensure the accountability and collaboration of the stakeholders.

Monitor and measure the progress and effectiveness of the risk treatment process, and report the results and outcomes to the management.

The other options are not the best course of action, because:

Recommending the business change the application is not a realistic or practical option, as it may be costly, time-consuming, or technically challenging to modify the application to make it compatible with the updated servers. It may also create other issues or risks, such as compatibility problems with other systems, performance degradation, or user dissatisfaction.

Including the risk in the next quarterly update to management is not a proactive or timely option, as it may delay or defer the risk treatment process and increase the exposure or vulnerability of the systems. It may also indicate a lack of urgency or importance of the risk, and undermine the credibility or trust of the management.

Implementing compensating controls is not a sufficient or comprehensive option, as it may not address the root cause or the source of the risk. Compensating controls are alternative or additional controls that are implemented when the primary or preferred controls are not feasible or effective3. They may reduce the impact or likelihood of the risk, but they may not eliminate or resolve the risk.

References =

Risk Treatment Plan - CIO Wiki

Risk Treatment Plan Template - ISACA

Compensating Control - CIO Wiki

Using the risk management process will best ensure that controls adequately support business goals and objectives, as it involves identifying, assessing, responding, and monitoring the risks that may affect the achievement of the business goals and objectives, and designing and implementing controls to mitigate those risks. Enforcing strict disciplinary procedures in case of noncompliance, reviewing results of the annual company external audit, and adopting internationally accepted controls are also good practices, but they are not the best, as they do not necessarily align the controls with the business goals and objectives. References = CRISC Review Manual, 7th Edition, page 146.

 According to the CRISC Review Manual, the average time to grant access privileges is the best indicator of the efficiency of a process for granting access privileges, because it measures how quickly and effectively the process can respond to the access requests and meet the business needs. The average time to grant access privileges can be calculated by dividing the total time spent on granting access privileges by the number of access requests processed. The other options are not the best indicators of the efficiency of the process, because they measure other aspects of the process, such as the quality, the security, or the maintenance. The number of changes in access granted to users measures the quality of the process, as it indicates how well the process can align the access rights with the user roles and functions. The average number of access privilege exceptions measures the security of the process, as it indicates how often the process deviates from the established policies and standards. The number and type of locked obsolete accounts measures the maintenance of the process, as it indicates how well the process can remove the unnecessary or outdated accounts. References = CRISC Review Manual, 7th Edition, Chapter 4, Section 4.1.2, page 163

User accounts provisioning is the process of creating, managing, and modifying user accounts within a system or an application, based on the user’s roles, responsibilities, and requirements. User accounts provisioning is an essential part of identity and access management (IAM), which aims to ensure the confidentiality, integrity, and availability of the system or the application, and the information or resources that it handles or supports1.

The best key performance indicator (KPI) for monitoring adherence to an organization’s user accounts provisioning practices is the percentage of accounts without documented approval, because it can help to measure how well the organization follows the policies, standards, and procedures for user accounts provisioning, and how effectively the organization controls and audits the user accounts provisioning activities. The percentage of accounts without documented approval can indicate:

The level of compliance and accountability of the user accounts provisioning process, and the extent to which the user accounts provisioning requests and actions are authorized and verified by the appropriate parties, such as managers, IT staff, or security officers

The level of risk and exposure of the user accounts provisioning process, and the likelihood and impact of unauthorized or inappropriate user accounts provisioning, such as granting excessive or unnecessary access privileges, creating duplicate or fraudulent accounts, or violating legal or regulatory requirements

The level of quality and efficiency of the user accounts provisioning process, and the ability and capacity of the organization to manage and maintain the user accounts provisioning records and documents, such as forms, logs, or reports23

The other options are not the best KPIs for monitoring adherence to an organization’s user accounts provisioning practices, but rather some of the factors or outcomes of it. User accounts with default passwords are user accounts that have not changed their passwords from the initial or default values that are assigned by the system or the application. User accounts with default passwords are a factor that can increase the risk of unauthorized or malicious access to the system or the application, as the default passwords may be easily guessed or compromised by attackers. Active accounts belonging to former personnel are user accounts that have not been deactivated or deleted after the users have left the organization. Active accounts belonging to former personnel are an outcome of ineffective or inefficient user accounts deprovisioning, which is the process of revoking or removing the user accounts and access privileges when they are no longer needed or valid. Accounts with dormant activity are user accounts that have not been used or accessed for a long period of time. Accounts with dormant activity are an outcome of poor or inconsistent user accounts management, which is the process of updating or modifying the user accounts and access privileges according to the changes or needs of the users or the organization4. References =

User Provisioning for SaaS Apps: Top 10 Best Practices | Resmo

Top Identity and Access Management Metrics

KPI-driven approach to Identity & Access Management - Elimity

[CRISC Review Manual, 7th Edition]

 The areas to address first when classifying and prioritizing risk responses are those with high cost effectiveness ratios and high risk levels, as they represent the most optimal and urgent risk responses that can reduce the risk exposure and impact significantly with a reasonable cost. The other options are not the areas to address first, as they may indicate suboptimal or less urgent risk responses that may not align with the risk tolerance and appetite of the organization. References = CRISC Review Manual, 7th Edition, page 109.

Independent Assessment:

Objective Evaluation: An assessment by a qualified independent party ensures that the evaluation of the new controls is unbiased and thorough. It provides a credible verification of the control's effectiveness.

Expertise and Standards: Independent assessors bring specialized expertise and follow established standards and best practices, ensuring a comprehensive review of the control implementation.

Validation and Assurance: This assessment provides assurance to stakeholders that the controls are functioning as intended and meet the required security and operational standards.

Comparison with Other Options:

Post-Implementation Review by Key Personnel: While valuable, this review may lack the objectivity and thoroughness of an independent assessment.

Senior Management Sign-Off: Sign-off from senior management is important but does not provide the detailed validation of control effectiveness that an independent assessment offers.

Daily Operation of Robots without Human Interference: This indicates operational stability but does not verify that all controls are functioning as intended.

Best Practices:

Regular Independent Assessments: Schedule regular independent assessments to continuously validate the effectiveness of controls.

Comprehensive Reporting: Ensure that the independent assessment includes comprehensive reporting on findings and recommendations for improvement.

Follow-Up Actions: Implement any recommended actions from the assessment to address identified gaps or weaknesses in the controls.

CRISC Review Manual: Recommends independent assessments as a best practice for validating control effectiveness and ensuring comprehensive risk management.

ISACA Standards: Support the use of independent assessments to provide objective and credible evaluations of control implementations.

References:

The most effective way to incorporate stakeholder concerns when developing risk scenarios is to evaluate the risk impact. Risk impact is the extent of the potential consequences or losses that may result from a risk event. Evaluating the risk impact involves considering the stakeholder concerns, expectations, and perspectives, as they may have different views on the value of the assets, the severity of the threats, and the acceptability of the outcomes. Evaluating the risk impact can help to ensure that the risk scenarios reflect the stakeholder interests and priorities, and that the risk responses are aligned with the stakeholder objectives. Establishing key performance indicators (KPIs), conducting internal audits, and creating quarterly risk reports are not as effective as evaluating the risk impact, as they are not directly related to the development of risk scenarios, and may not capture the stakeholder concerns adequately. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 50.

An organization’s account provisioning process is the process of creating, modifying, or deleting user accounts and access rights for the organization’s information systems and resources. It involves defining the access requirements, policies, and standards, and implementing and enforcing them across the organization.

The best evidence of the effectiveness of an organization’s account provisioning process is entitlement reviews, which are the periodic or regular reviews and validations of the user accounts and access rights that are granted or assigned to the users or entities that interact with the organization’s information systems and resources. Entitlement reviews can provide assurance and verification that the account provisioning process is accurate, consistent, and compliant, and that it meets the organization’s security and business objectives and requirements.

Entitlement reviews can be performed using various techniques, such as automated tools, reports, audits, surveys, etc. Entitlement reviews can also be integrated with the organization’s governance, risk management, and compliance functions, and aligned with the organization’s policies and standards.

The other options are not the best evidence of the effectiveness of an organization’s account provisioning process, because they do not provide the same level of assurance and verification that the account provisioning process is accurate, consistent, and compliant, and that it meets the organization’s security and business objectives and requirements.

User provisioning is the process of creating, modifying, or deleting user accounts and access rights for a specific user or entity, based on their identity, role, or function in the organization. User provisioning is an important part of the account provisioning process, but it is not the best evidence of the effectiveness of the account provisioning process, because it does not indicate whether the user accounts and access rights are appropriate and authorized, and whether they comply with the organization’s policies and standards.

Role-based access controls are the controls that grant or restrict user accounts and access rights based on the predefined roles or functions that the users or entities perform or assume in the organization. Role-based access controls are an important part of the account provisioning process, but they are not the best evidence of the effectiveness of the account provisioning process, because they do not indicate whether the roles or functions are defined and assigned correctly and consistently, and whether they comply with the organization’s policies and standards.

Security log monitoring is the process of collecting, analyzing, and reporting on the security events or activities that are recorded or logged by the organization’s information systems and resources. Security log monitoring is an important part of the account provisioning process, but it is not the best evidence of the effectiveness of the account provisioning process, because it does not indicate whether the security events or activities are legitimate or authorized, and whether they comply with the organization’s policies and standards. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 173

CRISC Practice Quiz and Exam Prep

According to the CRISC Review Manual, the greatest benefit of analyzing logs collected from different systems is to detect developing threats earlier, because it helps to identify and correlate the patterns, trends, and anomalies that may indicate a potential attack or compromise. Log analysis is the process of examining and interpreting the log data generated by various systems, such as firewalls, servers, routers, and applications. Log analysis can provide valuable insights into the activities and events that occur on the systems, and can enable the timely detection and response to the emerging threats. The other options are not the greatest benefits of analyzing logs, as they are less proactive or less strategic than detecting developing threats earlier. Maintaining a record of incidents is a benefit of logging, but not of analyzing logs, as it involves storing and preserving the log data for future reference. Facilitating forensic investigations is a benefit of analyzing logs, but it is a reactive and tactical activity that occurs after an incident has happened. Identifying security violations is a benefit of analyzing logs, but it is a specific and operational activity that focuses on the compliance and enforcement of the security policies and standards. References = CRISC Review Manual, 7th Edition, Chapter 5, Section 5.3.2, page 263.

Alignment to business objectives is the most important factor when developing a business case for a proposed security investment, because it demonstrates how the investment will support the enterprise’s mission, vision, and goals. A business case should show how the security investment will contribute to the value creation, risk reduction, and performance improvement of the enterprise. The other options are not the most important factors, although they may also be included in the business case. The identification of control requirements, the consideration of new business strategies, and the inclusion of strategy for regulatory compliance are secondary factors that depend on the alignment to business objectives. References = Most Asked CRISC Exam Questions and Answers

The number of recurring restore failures is the best key performance indicator (KPI) to measure the effectiveness of a backup process, as it helps to evaluate the reliability and quality of the backup data and the backup system. A backup process is a process of creating and storing copies of data or systems to enable recovery in case of data loss, corruption, or disaster. A restore process is a process of retrieving and restoring the backup data or systems to the original or alternative location or state. A restore failure is an event that occurs when the restore process fails to complete successfully or correctly, due to various reasons, such as corrupted or missing backup data, incompatible or outdated backup system, or insufficient or unavailable resources. A recurring restore failure is a restore failure that happens repeatedly or frequently, indicating a persistent or systemic problem with the backup process.

The number of recurring restore failures helps to measure the effectiveness of the backup process by providing the following benefits:

It indicates the extent and magnitude of the backup process performance and quality issues, and the impact and severity of the backup process failures on the data or system availability and integrity.

It identifies and analyzes the root causes and contributing factors of the backup process failures, and the gaps or weaknesses in the backup process design, implementation, operation, or monitoring.

It provides feedback and learning opportunities for the backup process improvement and enhancement, and guides the development and implementation of corrective or preventive actions.

It communicates and reports the backup process status and results to the relevant stakeholders, and supports the alignment of the backup process with the organizational strategy and objectives.

The other options are not the best key performance indicators (KPIs) to measure the effectiveness of a backup process. The number of resources to monitor backups is a measure of the inputs or costs of the backup process, but it does not indicate the outputs or benefits of the backup process. The number of restoration monitoring reports is a measure of the documentation or communication of the backup process, but it does not reflect the actual or potential performance or quality of the backup process. The number of backup recovery requests is a measure of the demand or frequency of the backup process, but it does not evaluate the reliability or quality of the backup process. References = 12 Process KPIs to Monitor Process Performance in 2024 - AIMultiple, IT Risk Resources | ISACA, Mastering RTO and RPO in Backup Strategies: A Key to Data Recovery Success

The most helpful factor for an information security management team when allocating resources to mitigate exposures is the risk assessment results. The risk assessment results provide a comprehensive and objective analysis of the risks facing the enterprise, including their likelihood, impact, and root causes. The risk assessment results also help to identify the gaps and weaknesses in the existing controls, and to prioritize the risks based on their severity and urgency. The risk assessment results enable the information security management team to allocate the resources in a cost-effective and risk-based manner, and to implement the most appropriate risk responses to reduce the exposures to an acceptable level. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.1.1, page 1751

IT and business misalignment is the risk that the IT objectives, plans, and activities are not aligned with the business goals, needs, and expectations. This can result in wasted resources, missed opportunities, poor performance, and customer dissatisfaction. One of the best ways to mitigate this risk is to involve the business process owner in IT strategy. The business process owner is the person who has the authority and responsibility for a specific business process and its outcomes. By involving the business process owner in IT strategy, the organization can ensure that the IT initiatives and solutions are relevant, effective, and beneficial for the business process and its stakeholders. The business process owner can also provide valuable input, feedback, and support for the IT strategy and its implementation. The other options are not the best ways to mitigate the risk associated with IT and business misalignment, although they may be helpful and complementary. Establishing business key performance indicators (KPIs) is a technique to measure and monitor the achievement of business objectives and outcomes. However, KPIs do not necessarily ensure that the IT strategy is aligned with the business strategy or that the IT activities support the business activities. Introducing an established framework for IT architecture is a method to design and implement the IT infrastructure, systems, and services in a consistent and coherent manner. However, an IT architecture framework does not guarantee that the IT architecture is aligned with the business architecture or that the IT capabilities meet the business requirements. Establishing key risk indicators (KRIs) is a tool to monitor and communicate the level of exposure to a given risk or the potential impact of a risk. However, KRIs do not directly address the risk of IT and business misalignment or the actions needed to align them. References = CRISC Review Manual, pages 22-231; CRISC Review Questions, Answers & Explanations Manual, page 76

The data owner is the person who has the authority and responsibility to classify, label, and protect the information assets of the organization. The data owner is accountable for the risk of potential loss of confidential information, as they are the ones who determine the level of protection and access required for the data. The risk manager is responsible for identifying, assessing, and mitigating the risks that may affect the organization, but they are not accountable for the data itself. The end user is the person who uses the information assets for their operational tasks, but they are not accountable for the data protection or classification. The IT department is responsible for providing the technical support and infrastructure for the information assets, but they are not accountable for the data ownership or risk management. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: Data Classification, p. 69-70.

The best tool for communicating strategic risk priorities is a heat map. A heat map is a graphical representation of the risk profile of an enterprise, showing the likelihood and impact of various risks on a matrix. A heat map can help to highlight the most significant risks that require attention, as well as the risk appetite and tolerance levels of the enterprise. A heat map can also facilitate the comparison of risks across different business units, processes, or objectives, and enable the communication of risk information to stakeholders in a clear and concise manner. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.3.1, page 240.

The factor that primarily influences an organization’s capability to implement a risk management framework is the maturity of its risk culture, as it reflects the degree of awareness, understanding, and commitment of the organization’s stakeholders towards the risk management objectives, values, and practices, and affects the adoption and integration of the risk management framework across the organization. The other options are not the primary factors, as they are more related to the guidance, competence, or approval of the risk management framework, respectively, rather than the influence of the risk management framework. References = CRISC Review Manual, 7th Edition, page 99.

The risk landscape is the set of internal and external factors and conditions that may affect the organization’s objectives and operations, and create or influence the risks that the organization faces. The risk landscape is dynamic and complex, and it may change over time due to various drivers or events, such as technological innovations, market trends, regulatory changes, customer preferences, competitor actions, environmental issues, etc.

The best way to identify changes to the risk landscape is threat modeling, which is the process of identifying, analyzing, and prioritizing the potential threats or sources of harm that may exploit the vulnerabilities or weaknesses in the organization’s assets, processes, or systems, and cause adverse impacts or consequences for the organization. Threat modeling can help the organization to anticipate and prepare for the changes in the risk landscape, and to design and implement appropriate controls or countermeasures to mitigate or prevent the threats.

Threat modeling can be performed using various techniques, such as brainstorming, scenario analysis, attack trees, STRIDE, DREAD, etc. Threat modeling can also be integrated with the risk management process, and aligned with the organization’s objectives and risk appetite.

The other options are not the best ways to identify changes to the risk landscape, because they do not provide the same level of proactivity, comprehensiveness, and effectiveness of identifying and addressing the potential threats or sources of harm that may affect the organization.

Internal audit reports are the documents that provide the results and findings of the internal audits that are performed to assess and evaluate the adequacy and effectiveness of the organization’s governance, risk management, and control functions. Internal audit reports can provide useful information and recommendations on the current state and performance of the organization, and identify the issues or gaps that need to be addressed or improved, but they are not the best way to identify changes to the risk landscape, because they are usually retrospective and reactive, and they may not cover all the relevant or emerging threats or sources of harm that may affect the organization.

Access reviews are the processes of verifying and validating the access rights and privileges that are granted to the users or entities that interact with the organization’s assets, processes, or systems, and ensuring that they are appropriate and authorized. Access reviews can provide useful information and feedback on the security and compliance of the organization’s access management, and identify and revoke any unauthorized or unnecessary access rights or privileges, but they are not the best way to identify changes to the risk landscape, because they are usually periodic and specific, and they may not cover all the relevant or emerging threats or sources of harm that may affect the organization.

Root cause analysis is the process of identifying and understanding the underlying or fundamental causes or factors that contribute to or result in a problem or incident that has occurred or may occur in the organization. Root cause analysis can provide useful insights and solutions on the origin and nature of the problem or incident, and prevent or reduce its recurrence or impact, but it is not the best way to identify changes to the risk landscape, because it is usually retrospective and reactive, and it may not cover all the relevant or emerging threats or sources of harm that may affect the organization. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 167

CRISC Practice Quiz and Exam Prep

The best control to prevent the inappropriate disclosure of confidential information when print jobs containing confidential information are sent to a shared network printer located in a secure room is to require a printer access code for each user. A printer access code is a unique and secret code that the user needs to enter on the printer device to release and retrieve the print job. Requiring a printer access code for each user is the best control, as it helps to prevent or limit the unauthorized access, viewing, or copying of the confidential information on the print job, especially if the print job is left unattended or forgotten on the printer device. Requiring a printer access code for each user also helps to ensure the accountability and traceability of the user who sent the print job, and to support the audit and monitoring of the printer activity. Using physical controls to access the printer room, using video surveillance in the printer room, and ensuring printer parameters are properly configured are also useful controls, but they are not as effective as requiring a printer access code for each user, as they do not directly prevent or limit the inappropriate disclosure of confidential information on the print job, and they may not deter or detect the unauthorized access or misuse of the print job by the authorized users who have access to the printer room or device. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 217.

An internal data access policy is a set of rules and guidelines that define who, how, when, and why the users can access, use, share, or modify the data stored in a business application system, based on the data classification, sensitivity, and ownership.

Enforcing an internal data access policy is the most appropriate way to prevent unauthorized retrieval of confidential information stored in a business application system. This means that the organization implements and maintains effective controls to ensure that only the authorized users can access the confidential information, and that the access is logged and monitored for compliance and security purposes.

The other options are not the most appropriate ways to prevent unauthorized retrieval of confidential information stored in a business application system. They are either secondary or not essential for data access control.

The references for this answer are:

Risk IT Framework, page 28

Information Technology & Security, page 22

Risk Scenarios Starter Pack, page 20

The primary focus of management when key risk indicators (KRIs) begin to rapidly approach defined thresholds is to determine what has changed in the environment. KRIs are metrics that provide information and insight on the current level and trend of the risk exposure, and help to monitor and report the risk status and performance. Defined thresholds are the values or ranges of the KRIs that indicate the acceptable or unacceptable level of the risk exposure, and trigger the risk response actions. When KRIs begin to rapidly approach defined thresholds, it means that the risk exposure is increasing or decreasing significantly, and that the risk situation and status may have changed. Therefore, the primary focus of management is to determine what has changed in the environment, which is the internal or external context that influences or affects the risk exposure and impact. Determining what has changed in the environment helps to identify and analyze the causes, drivers, or factors of the risk change, and to evaluate the implications and consequences of the risk change. Determining what has changed in the environment also helps to update and adjust the risk assessment and response, and to communicate and escalate the risk change to the relevant stakeholders. Designing compensating controls, determining if KRIs have been updated recently, and assessing the effectiveness of the incident response plan are not the primary focus of management, as they are either the outputs or the inputs of the risk change analysis, and they do not address the primary need of understanding the risk change. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 50.

A retention policy is a set of rules and guidelines that define how long and under what conditions the information should be kept or disposed of by the organization, based on its value, sensitivity, and legal or regulatory requirements.

When information is no longer required to support business objectives, the first thing that should be done is to assess the information against the retention policy. This means that the information should be reviewed and evaluated to determine if it should be retained or deleted, and for how long and by whom.

Assessing the information against the retention policy helps to ensure that the information is managed and disposed of in a consistent and compliant manner, that the information is protected from unauthorized access, use, disclosure, modification, or destruction, and that the information is available for future reference or audit purposes if needed.

The other options are not the first things that should be done when information is no longer required to support business objectives. They are either secondary or not essential for information management.

The references for this answer are:

Risk IT Framework, page 28

Information Technology & Security, page 22

Risk Scenarios Starter Pack, page 20

 Accepting residual risk is the most important responsibility of a risk owner, as it implies that the risk owner is accountable for the risk and its impact on the enterprise’s objectives and operations. Residual risk is the risk that remains after the implementation of controls, and it should be aligned with the risk appetite and tolerance of the enterprise. The risk owner is responsible for implementing the risk response strategies and monitoring the risk status and outcomes, as well as for reporting and escalating the risk issues and incidents. Testing control design, establishing business information criteria, and establishing the risk register are not the most important responsibilities of a risk owner, but rather the tasks or activities that the risk owner may perform or delegate as part of the risk management process. References = CRISC Certified in Risk and Information Systems Control – Question218; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 218.

Lack of organizational policy regarding open source software should be the greatest concern for an organization that uses open source software applications, as it may expose the organization to legal, security, and operational risks. Open source software is software that is freely available and can be modified and distributed by anyone, subject to certain conditions and licenses. An organizational policy regarding open source software should define the criteria and procedures for selecting, acquiring, using, and maintaining open source software, as well as the roles and responsibilities of the stakeholders involved. Lack of reliability, lack of monitoring, and lack of professional support are not the greatest concerns, as they can be addressed by implementing quality assurance, configuration management, and community engagement practices for open source software. References = CRISC by Isaca Actual Free Exam Q&As, question 214; CRISC: Certified in Risk & Information Systems Control Sample Questions, question 214.

A risk treatment plan is a document that outlines the approach and actions to be taken to address the unacceptable risks identified in the risk assessment process1. A risk treatment plan should include the following components2:

The risk identification number and description

The risk treatment option chosen (e.g., avoid, reduce, share, or accept)

The risk treatment owner, who is responsible for implementing and monitoring the risk treatment

The risk treatment actions, which are the specific tasks or steps to be performed to execute the risk treatment

The risk treatment resources, which are the human, financial, or technical resources required to support the risk treatment

The risk treatment target date, which is the deadline for completing the risk treatment

The risk treatment performance indicators, which are the measures to evaluate the effectiveness and efficiency of the risk treatment

The risk treatment status, which is the current progress or outcome of the risk treatment

Among the four options given, the most important component in a risk treatment plan is the treatment plan ownership. This is because the treatment plan ownership defines the accountability and authority for the risk treatment, and ensures that the risk treatment actions are carried out as planned and reported as required3. The treatment plan ownership also facilitates the communication and coordination among the stakeholders involved in the risk treatment, and enables the escalation and resolution of any issues or challenges that may arise during the risk treatment process4.

References = Risk Treatment (With Examples), ISO 27001 Risk Assessment & Risk Treatment: The Complete Guide, Risk Management Framework - Treat Risks, Risk Management Plan Components

The most important concern to address when formulating a social media policy to address information leakage is sharing company information on social media. Information leakage is the unauthorized or unintentional disclosure of confidential or sensitive information to unauthorized parties. Social media is a platform that enables the users to create and share content, such as text, images, videos, or links, with other users or the public. Sharing company information on social media is the most important concern, as it could expose the company’s trade secrets, intellectual property, customer data, financial data, or strategic plans to competitors, hackers, or regulators. Sharing company information on social media could also damage the company’s reputation, trust, or credibility, and result in legal or regulatory penalties, fines, or lawsuits. Therefore, a social media policy should clearly define what constitutes company information, and what are the rules and guidelines for sharing or not sharing company information on social media. A social media policy should also specify the roles and responsibilities of the employees, managers, and the social media team, and the consequences and sanctions for violating the policy. Sharing personal information on social media, using social media to maintain contact with business associates, and using social media for personal purposes during working hours are not as important as sharing company information on social media, as they do not directly involve the leakage of company information, and they may not have significant impact or risk on the company. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 217

Determining the impact of the missing threat is the best course of action for a peer review of a risk assessment, as it helps to assess the potential consequences and severity of the threat on the information system and the business objectives. Determining the impact of the missing threat is a process of estimating and quantifying the possible harm or loss that could result from the occurrence of the threat event, such as data breach, system failure, or service disruption. Determining the impact of the missing threat can help to:

Identify and prioritize the critical assets, processes, and functions that could be affected by the threat

Evaluate and measure the extent and magnitude of the damage or disruption caused by the threat

Analyze and compare the current and residual risk levels and control effectiveness

Develop and implement appropriate risk response and mitigation strategies and actions

Communicate and report the risk exposure and status to the relevant stakeholders

Determining the impact of the missing threat is an essential step to ensure the completeness and accuracy of the risk assessment and to improve the quality and reliability of the risk management and control processes.

The other options are not the best courses of action for a peer review of a risk assessment. Asking the business to make a budget request to remediate the problem is a possible action to allocate the resources and costs for the risk mitigation, but it does not address the root cause or the severity of the problem. Building a business case to remediate the fix is a possible action to justify and support the risk mitigation, but it does not provide a clear and comprehensive analysis of the problem. Researching the types of attacks the threat can present is a possible action to understand and anticipate the threat scenarios and techniques, but it does not evaluate the actual or potential impact of the threat. References = Risk Assessment and Analysis Methods: Qualitative and Quantitative, IT Risk Resources | ISACA, Peer Review Assessment Framework

IT governance is the process of ensuring that IT supports the organization’s objectives and strategies, and that IT risks are managed appropriately. IT governance involves defining the roles, responsibilities, and accountabilities of the IT stakeholders, establishing the IT policies, standards, and procedures, and monitoring and evaluating the IT performance and outcomes1.

An organization that automatically approves exceptions to security policies on a recurring basis is most likely the result of ineffective IT governance, because it indicates that the organization:

Lacks a clear and consistent IT strategy and direction, and does not align IT with the business goals and needs

Fails to implement and enforce the IT policies, standards, and procedures, and does not ensure the compliance and accountability of the IT users and providers

Neglects to identify and assess the IT risks, and does not implement the appropriate risk responses and controls

Does not monitor and measure the IT performance and outcomes, and does not review and improve the IT processes and practices23

The other options are not the most likely results of ineffective IT governance, but rather some of the possible causes or consequences of it. A lack of mitigating actions for identified risk is a possible consequence of ineffective IT governance, as it implies that the organization does not have a systematic and proactive approach to IT risk management, and does not address the IT risks in a timely and effective manner. Decreased threat levels is a possible cause of ineffective IT governance, as it may create a false sense of security and complacency, and reduce the motivation and urgency to implement and follow the IT policies, standards, and procedures. Ineffective service delivery is a possible consequence of ineffective IT governance, as it means that the organization does not deliver the IT services that meet the expectations and requirements of the customers and stakeholders, and does not ensure the quality and reliability of the IT services. References =

IT Governance - ISACA

IT Governance: What It Is and Why You Need It

IT Governance: The Benefits of an Effective Enterprise IT Governance Framework

[CRISC Review Manual, 7th Edition]

The best approach to identify relevant risk scenarios is to engage line management in risk assessment workshops. Risk scenarios are hypothetical situations that describe how a risk event could occur and what the consequences could be1. Identifying risk scenarios can help to understand and communicate the nature and impact of the risks, and to design and evaluate the risk responses2. To identify relevant risk scenarios, it is important to involve the people who are responsible for or affected by the risks, such as the line managers. Line managers are the managers who oversee the operational activities and processes of the organization, and who report to the senior or executive management3. By engaging line managers in risk assessment workshops, the organization can:

Leverage the line managers’ knowledge and experience of the operational environment, the business objectives, the stakeholder expectations, and the potential threats and opportunities4.

Encourage the line managers’ participation and collaboration in the risk identification and analysis process, and foster a risk-aware culture and mindset5.

Enhance the line managers’ ownership and accountability of the risks and the risk responses, and ensure their alignment and commitment to the risk management strategy and objectives6.

The other options are not the best approaches to identify relevant risk scenarios, because:

Escalating the situation to risk leadership is not an effective or efficient way to identify risk scenarios, as it may bypass or undermine the line managers’ role and responsibility in the risk management process. Risk leadership is the function or role that provides the vision, direction, and guidance for the risk management activities and initiatives of the organization7. Escalating the situation to risk leadership may imply that the line managers are not capable or willing to identify and manage the risks, or that the risk leadership is not aware or involved in the risk management process. This may create confusion, conflict, or distrust among the risk management stakeholders, and reduce the quality and credibility of the risk scenarios.

Engaging internal audit for risk assessment workshops is not a suitable or appropriate way to identify risk scenarios, as it may violate the independence and objectivity of the internal audit function. Internal audit is an independent and objective assurance and consulting activity that evaluates and improves the effectiveness of the organization’s governance, risk management, and control processes8. Engaging internal audit for risk assessment workshops may compromise the internal audit’s role and mandate, as it may create a conflict of interest or a self-review threat. Internal audit should not be involved in the risk identification and analysis process, but rather provide assurance or advice on the adequacy and reliability of the process.

Reviewing system and process documentation is not a sufficient or comprehensive way to identify risk scenarios, as it may overlook or miss some important or emerging risks. System and process documentation are the records or artifacts that describe the structure, functions, features, and requirements of the organization’s systems and processes. Reviewing system and process documentation can help to identify some risks that are related to the design, implementation, or operation of the systems and processes, but it cannot capture all the risks that may affect the organization. Some risks may arise from external or internal factors that are not reflected or updated in the system and process documentation, such as changes in the market, technology, regulation, or stakeholder expectations.

References =

Risk Scenarios Toolkit - ISACA

Risk Scenarios Starter Pack - ISACA

Line Manager - CIO Wiki

Engaging Line Managers in Risk Management - IRM

Risk Culture - CIO Wiki

Risk Ownership - CIO Wiki

Risk Leadership - CIO Wiki

Internal Audit - CIO Wiki

[System Documentation - CIO Wiki]

The best indicator of an effective IT security awareness program is the decreased success rate of internal phishing tests. Phishing is a type of social engineering attack that attempts to trick the users into revealing their personal or confidential information, or clicking on malicious links or attachments, by impersonating a legitimate entity or person. Internal phishing tests are simulated phishing attacks that are conducted by the enterprise to test the awareness and behavior of the employees in response to phishing emails. A decreased success rate of internal phishing tests means that fewer employees fall victim to the phishing attempts, and that they are more aware and vigilant of the phishing threats and techniques. A decreased success rate of internal phishing tests also implies that the IT security awareness program has effectively educated and trained the employees on how to recognize and report phishing emails, and how to protect themselves and the enterprise from phishing attacks. A decreased number of reported security incidents, a number of disciplinary actions issued for security violations, and a number of employees that complete security training are not as good indicators of an effective IT security awareness program as a decreased success rate of internal phishing tests, as they do not directly measure the awareness and behavior of the employees in relation to phishing, and may be influenced by other factors such as reporting mechanisms, enforcement policies, and training availability. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 220.

The effectiveness of anti-malware software is the degree to which it can detect, prevent, and remove malicious software (malware) from the system or network. Malware is any software that is designed to harm, exploit, or compromise the functionality, security, or privacy of the system or network1. Some common types of malware are viruses, worms, Trojans, ransomware, spyware, adware, and rootkits2.

One of the best indicators of the effectiveness of anti-malware software is the number of successful attacks by malicious software, which means the number of times that malware has managed to bypass, evade, or disable the anti-malware software and cause damage or disruption to the system or network. The lower the number of successful attacks, the higher the effectiveness of the anti-malware software. This indicator can measure the ability of the anti-malware software to protect the system or network from known and unknown malware threats, and to respond and recover from malware incidents34.

The other options are not the best indicators of the effectiveness of anti-malware software, because:

Number of staff hours lost due to malware attacks is a measure of the impact or consequence of malware attacks on the productivity or performance of the staff. It does not directly reflect the ability of the anti-malware software to detect, prevent, or remove malware, as there may be other factors that affect the staff hours lost, such as the severity of the attack, the availability of backup or recovery systems, or the skills and awareness of the staff5.

Number of downtime hours in business critical servers is a measure of the impact or consequence of malware attacks on the availability or reliability of the servers. It does not directly reflect the ability of the anti-malware software to detect, prevent, or remove malware, as there may be other factors that affect the downtime hours, such as the type of the server, the configuration of the network, or the maintenance of the hardware6.

Number of patches made to anti-malware software is a measure of the maintenance or improvement of the anti-malware software. It does not directly reflect the ability of the anti-malware software to detect, prevent, or remove malware, as there may be other factors that affect the number of patches, such as the frequency of the updates, the quality of the software, or the compatibility of the system7.

References =

What is Malware? - Definition from Techopedia

Common Types of Malware and Their Impact - Techopedia

What is Anti-Malware? Everything You Need to Know (2023) - SoftwareLab

The 10 Best Malware Protection Solutions Compared for 2024 - Techopedia

The Cost of Malware Attacks - Security Boulevard

The Impact of Malware on Business - Kaspersky

What is Patch Management? - Definition from Techopedia

According to the CRISC Review Manual, a risk owner is the person who is accountable for the risk and its associated mitigation actions. The risk owner is responsible for monitoring the risk, reporting the risk status, and implementing the risk response. Therefore, the most appropriate risk owner would be the individual who is accountable for loss if the risk materializes, as it implies that they have the authority and the incentive to manage the risk effectively. The other options are not the most appropriate risk owners, as they are not directly accountable for the risk or its consequences. The person who is in charge of information security is responsible for overseeing the IT security function and ensuring that the IT security policy is enforced, but they may not have the authority or the resources to manage the risk. The person who is responsible for enterprise risk management (ERM) is responsible for establishing and maintaining the ERM framework and processes, but they may not have the knowledge or the involvement to manage the risk. The person who can implement remediation action plans is responsible for executing the risk response, but they may not have the decision-making power or the accountability to manage the risk. References = CRISC Review Manual, 7th Edition, Chapter 3, Section 3.1.2, page 108.

Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. One of the elements of risk appetite is the enterprise’s capacity to absorb loss, which is the maximum amount of loss that an organization can withstand without jeopardizing its existence or strategic objectives. The effectiveness of compensating controls, the residual risk affected by preventive controls, and the amount of inherent risk considered appropriate are not elements of risk appetite, but rather factors that influence the risk assessment and response processes. References = [CRISC Review Manual (Digital Version)], page 41; CRISC Review Questions, Answers & Explanations Database, question 196.

A cost-benefit analysis is a tool that compares the costs and benefits of different alternatives, such as implementing or not implementing a specific control. A cost-benefit analysis provides the most useful information when determining if a specific control should be implemented, as it can show the potential savings, benefits, and risks of each option, and help the decision-makers choose the best course of action. A cost-benefit analysis can also include qualitative factors, such as security, compliance, performance, and customer satisfaction, that may be affected by the control implementation. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 256. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 256. Most Asked CRISC Exam Questions and Answers, Question 10. CRISC by Isaca Actual Free Exam Q&As, Question 9.

An independent review is typically sought to provide an objective assessment of the IT risk management program, ensuring that it aligns with the organization’s overall strategy and objectives. The reviewer can identify areas where the program may not be effectively addressing the organization’s strategic goals or where improvements can be made to better manage IT risks.

A noncompliant control is a control that does not meet the requirements or standards of an audit, regulation, or policy. A noncompliant control can expose the organization to risks such as errors, fraud, or breaches. When a noncompliant control is identified, the service provider and the client should work together to resolve the issue as soon as possible. However, sometimes the resolution may not be feasible or cost-effective, and the client may decide to accept the risk associated with the noncompliant control.

In this case, the service provider’s most appropriate action would be to ask the client to document the formal risk acceptance for the provider. This means that the client should acknowledge the existence and consequences of the noncompliant control, and provide a written justification for accepting the risk. The risk acceptance document should also specify the roles and responsibilities of the service provider and the client, and the duration and conditions of the risk acceptance. The risk acceptance document should be signed by the client’s senior management and the service provider’s management, and kept as part of the audit evidence.

The other options are not appropriate actions for the service provider. Developing a risk remediation plan overriding the client’s decision would be disrespectful and unprofessional, as it would ignore the client’s authority and preference. Making a note for this item in the next audit explaining the situation would be insufficient and misleading, as it would imply that the issue is still unresolved and that the service provider is responsible for it. Insisting that the remediation occur for the benefit of other customers would be unreasonable and impractical, as it would disregard the client’s business needs and constraints, and potentially harm the relationship between the service provider and the client. References =

Risk Acceptance - Institute of Internal Auditors

New Guidance on the Evaluation of Non-compliance with the Risk Assessment Standard and its Peer Review Impact - REVISED

The Impact of Non-compliance: Understanding The Risks And Consequences

The best indicator that additional or improved controls are needed in the environment is when risk events and losses exceed risk tolerance. Risk tolerance is the acceptable level of variation in performance or outcomes relative to the achievement of objectives. Risk events and losses are the negative consequences of risk that have occurred or are expected to occur. When risk events and losses exceed risk tolerance, it means that the existing controls are not sufficient or effective to prevent or mitigate the risk, and that the organization is exposed to unacceptable levels of risk that could impair its ability to achieve its objectives. Therefore, additional or improved controls are needed to reduce the risk to an acceptable level. Management decreasing organizational risk appetite, the risk register and portfolio not including all risk scenarios, and emerging risk scenarios being identified are not as clear and direct indicators that additional or improved controls are needed in the environment, as they do not necessarily reflect the actual performance or outcomes of the risk management process. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 41.

Reviewing the methodology used to conduct the business impact analysis (BIA) is the first thing that a risk practitioner should do when wanting to identify potential risk events that affect the continuity of a critical business process, because it helps to ensure that the BIA is conducted in a consistent, comprehensive, and reliable manner, and that it covers all the relevant aspects and scenarios of the business process and its continuity. A BIA is a process of analyzing the potential impact of disruption to the critical business functions or processes, and identifying the recovery priorities and requirements. A BIA methodology is a set of principles, standards, and techniques that guide and support the BIA process, such as the scope, objectives, data sources, data collection methods, data analysis methods, and reporting methods. Reviewing the BIA methodology is the first thing to do, as it helps to establish the foundation and framework for the BIA process, and to ensure that the BIA results are valid and useful for identifying the potential risk events and their consequences. Evaluating current risk management alignment with relevant regulations, determining if business continuity procedures are reviewed and updated on a regular basis, and conducting a benchmarking exercise against industry peers are all possible things to do after reviewing the BIA methodology, but they are not the first thing to do, as they depend on the quality and accuracy of the BIA process and outcomes. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 143

 A risk register is a tool used to identify, assess, and prioritize risks in an organization. It typically includes a detailed description of each identified risk, an assessment of its likelihood and potential impact, and a plan for managing or mitigating the risk1. A risk register is usually created at the beginning of a project or a process, and is updated regularly throughout the risk management life cycle2.

The main reason for creating and maintaining a risk register is to account for identified key risk factors. This means that the risk register helps to:

Document and track all the relevant risks that may affect the project or the organization, and their sources, causes, and consequences

Provide a comprehensive and consistent view of the risk profile and exposure of the project or the organization

Support the decision-making and prioritization of the risk responses and controls, based on the risk appetite and tolerance of the project or the organization

Communicate and report the risk information and status to the stakeholders and regulators, and ensure transparency and accountability

Enable the continuous improvement and learning from the risk management process and outcomes3

References = What is a risk register and why is it important?, Purpose of a risk register: Here’s what a risk register is used for, Risk Register: A Project Manager’s Guide with Examples [2024], Risk Register - Wikipedia

The primary reason for an organization to include an acceptable use banner when users log in is to reduce the likelihood of insider threat, as it informs the users of the policies, rules, and expectations for the use of the organization’s IT resources, and deters them from engaging in unauthorized or malicious activities. The other options are not the primary reasons, as they are more related to the detection, prevention, or mitigation of insider threat, respectively, rather than the reduction of the likelihood of insider threat. References = CRISC Review Manual, 7th Edition, page 155.

Using an entry in the risk register to track the aggregate risk associated with server failure provides a comprehensive view of the impact should the servers simultaneously fail, as it considers the combined effect of the server failure on the enterprise’s objectives and operations. The risk register is a document that records and tracks the identified risks, their likelihood, impact, and mitigation strategies. By aggregating the risk associated with server failure, the risk register can help to estimate the worst-case scenario and to prioritize the risk response accordingly. It provides a cost-benefit analysis on control options available for implementation, it provides a view on where controls should be applied to maximize the uptime of servers, and it provides historical information about the impact of individual servers malfunctioning are not the primary benefits of using an entry in the risk register to track the aggregate risk associated with server failure, but rather the possible outcomes or actions of using the risk register. References = CRISC Certified in Risk and Information Systems Control – Question220; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 220.

ï‚· Understanding the Question:

The question asks about the greatest risk associated with inappropriate classification of data.

ï‚· Analyzing the Options:

A. Inaccurate record management data: This could lead to inefficiencies but doesn't directly pose a major risk.

B. Users having unauthorized access to data: Inappropriate classification can lead to sensitive data being under-protected, making it accessible to unauthorized users, which is a significant security risk.

C. Inaccurate recovery time objectives (RTOs): While this is important for business continuity, it is not the primary risk related to data classification.

D. Lack of accountability for data ownership: This can cause confusion but doesn't directly lead to significant risk as compared to unauthorized data access.

ï‚· Detailed Explanation:

Data Classification Importance: Classifying data appropriately ensures that sensitive data receives the necessary protection levels. It determines access controls and other security measures.

Risk of Unauthorized Access: If data is not classified correctly, sensitive information might be treated as less critical data. This can result in weaker access controls, making it easier for unauthorized users to access sensitive information, leading to data breaches and potential legal and financial repercussions.

References:

CRISC Review Manual, Chapter 2: IT Risk Assessment, emphasizes the importance of appropriate data classification in risk management​​.

The primary risk management responsibility of the second line of defense is to monitor the risk responses. The second line of defense is the function that oversees and supports the risk management activities of the first line of defense, which is the function that owns and manages the risks. The second line of defense includes the risk management, compliance, and quality assurance functions, among others. The second line of defense is responsible for monitoring the risk responses, which are the actions taken to address the risks, such as avoiding, transferring, mitigating, or accepting the risks. The second line of defense monitors the risk responses to ensure that they are implemented effectively and efficiently, that they achieve the desired outcomes, and that they are aligned with the risk appetite and tolerance of the organization. The second line of defense also provides guidance, advice, and feedback to the first line of defense on the risk responses, and reports the results and issues to the senior management and the board. Applying risk treatments, providing assurance of control effectiveness, and implementing internal controls are not the primary risk management responsibilities of the second line of defense, as they are either the responsibilities of the first line of defense or the third line of defense, which is the function that provides independent assurance of the risk management activities, such as the internal audit function. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 36.

Classifying IT assets during a risk assessment is a process of assigning values to the IT assets based on their importance, sensitivity, and criticality to the enterprise. The best reason to classify IT assets is to determine the appropriate level of protection that each IT asset requires, based on its value and the potential impact of its loss or compromise. This helps the enterprise to allocate resources and implement controls that are proportional to the risk exposure of the IT assets, and to optimize the cost and benefit of risk mitigation. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 233. CRISC by Isaca Actual Free Exam Q&As, Question 9. CRISC Sample Questions 2024, Question 233. CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 233.

An information asset inventory is a list of all the information assets that an organization owns or uses. It includes information such as the asset name, description, owner, location, classification, value, and dependencies. The primary objective of maintaining an information asset inventory is to provide input to business impact analyses (BIAs), which are used to identify the criticality and recovery priorities of information assets in the event of a disruption. By having an updated and accurate information asset inventory, an organization can ensure that the BIAs reflect the current state and needs of the business processes that rely on the information assets. References = CRISC Review Manual, 7th Edition, page 74.

The relationship owner is the person who has the authority and responsibility for managing the relationship with the service provider. The relationship owner should be accountable for ensuring that risk responses are implemented, as they are the primary point of contact and communication with the service provider. The relationship owner can also monitor and evaluate the performance and compliance of the service provider, and enforce the contractual obligations and service level agreements. The other options are not as accountable as the relationship owner, as they are related to the assessment, security, or legal aspects of the service provider, not the management or oversight of the service provider. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.

The best way to ensure the continued effectiveness of the IT risk management function within an organization experiencing high employee turnover is to have well documented policies and procedures. Policies and procedures are the formal documents that define the roles, responsibilities, processes, and standards for the IT risk management function. They provide guidance, consistency, and continuity for the IT risk management activities and outcomes. They also facilitate the knowledge transfer, training, and performance evaluation of the IT risk management staff. The other options are not as helpful as well documented policies and procedures, as they are related to the tools, mechanisms, or structures that support the IT risk management function, not the foundation and direction of the IT risk management function. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.1: IT Risk Management Process, page 15.

A legacy system is an old or outdated IT system that is still in use by an organization. A legacy system may pose various risks to the organization, such as security vulnerabilities, compatibility issues, performance degradation, maintenance challenges, etc. When an internal audit report reveals that a legacy system is no longer supported by the vendor or the manufacturer, the risk practitioner’s most important action before recommending a risk response is to assess the potential impact and cost of mitigation, which means to estimate the consequences and expenses of the risk event if the legacy system fails or malfunctions. By assessing the potential impact and cost of mitigation, the risk practitioner can evaluate the risk exposure and determine the appropriate risk response, such as accepting, avoiding, transferring, or reducing the risk. References = 4

The completion of a project for implementing a new control would most likely require a risk practitioner to update the risk register. The risk register is a document that records the identified risks, their analysis, and their responses. The completion of a project for implementing a new control means that a risk response has been executed and a new control has been established. This may affect the likelihood and/or impact of the related risks, and the residual risk level. Therefore, the risk practitioner should update the risk register to reflect the current status and outcome of the risk response and the new control. The other options are not as likely to require a risk practitioner to update the risk register, as they are related to the reporting, planning, or assessment of the risks or the controls, not the implementation or completion of the risk response or the new control. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.4: IT Risk Response, page 87.

Cross-business representation is most important to the effectiveness of a senior oversight committee for risk monitoring. Here’s a detailed explanation:

Importance of Cross-business Representation:

Comprehensive Risk Perspective: Having representatives from different business units ensures that the committee has a comprehensive view of risks across the entire organization. This diverse representation helps in identifying and assessing risks that may impact various parts of the business differently.

Informed Decision-Making: Members from different business areas can provide unique insights and expertise, leading to more informed and balanced decision-making processes.

Improved Communication: Cross-business representation facilitates better communication and collaboration across the organization, ensuring that risk management practices are understood and implemented consistently.

Comparison with Other Options:

Key Risk Indicators (KRIs): While important for monitoring specific risks, KRIs alone do not ensure the effectiveness of the oversight committee without a diverse representation to interpret and act on these indicators.

Risk Governance Charter: A risk governance charter outlines the roles, responsibilities, and processes for risk management, but its effectiveness depends on the active participation of diverse business representatives.

Organizational Risk Appetite: Understanding the organizational risk appetite is crucial, but without cross-business representation, the risk appetite may not be appropriately reflected or acted upon across all business areas.

Best Practices:

Diverse Membership: Ensure that the oversight committee includes members from all key business units and functions to provide a holistic view of organizational risks.

Regular Meetings: Schedule regular meetings to review and discuss risk management activities, KRIs, and emerging risks with input from all representatives.

Clear Communication: Establish clear communication channels between the oversight committee and business units to ensure that risk management practices are effectively implemented and monitored.

CRISC Review Manual: Emphasizes the importance of cross-functional representation in risk governance to ensure comprehensive risk management.

ISACA Risk Management Framework: Highlights the need for diverse perspectives in risk oversight committees to enhance the effectiveness of risk monitoring and decision-making.

References:Top of Form

Bottom of Form

 The best way to enable a risk-based decision when considering the use of an emerging technology for data processing is to perform a gap analysis. A gap analysis is a technique that compares the current state and the desired state of a process, system, or capability, and identifies the gaps or differences between them. A gap analysis can help to evaluate the benefits, costs, risks, and opportunities of using an emerging technology for data processing, and to determine the feasibility, suitability, and readiness of adopting the emerging technology. The other options are not as helpful as a gap analysis, as they are related to the specific aspects or components of the data processing, not the overall assessment and comparison of the current and desired state of the data processing. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.2: IT Risk Identification Methods, page 19.

The best way to resolve the concern where a control process has been implemented in response to a new regulatory requirement, but has significantly reduced productivity, is to escalate the issue to senior management. Senior management is the highest level of authority and responsibility in the organization, and they are responsible for setting the strategic direction, objectives, and risk appetite of the organization. Senior management should also oversee the risk management process, and ensure that the controls are aligned with the organization’s goals and values. Escalating the issue to senior management can help to find a balance between complying with the regulatory requirement and maintaining the productivity of the organization. The other options are not as effective or desirable as escalating the issue to senior management, because they either ignore the problem, violate the regulation, or compromise the control.

The best approach to mitigate the risk associated with a control deficiency is to implement compensating controls. A control deficiency is a situation where a control is missing, ineffective, or inefficient, and cannot provide reasonable assurance that the objectives or requirements are met. A compensating control is a control that provides an alternative or additional measure of protection when the primary or preferred control is not feasible or effective. A compensating control can help to reduce the likelihood and/or impact of the risk associated with the control deficiency, and maintain the compliance or performance level. The other options are not as effective as implementing compensating controls, as they are related to the analysis, assessment, or provision of the risk, not the mitigation of the risk. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.

Key risk indicators (KRIs) are metrics that provide an early warning of increasing risk exposure in various areas of the organization. They help to monitor changes in the level of risk and enable timely actions to mitigate the risk. The most useful information for developing KRIs is the possible causes of materialized risk, which are the factors or events that trigger or contribute to the occurrence of a risk. By identifying the possible causes of materialized risk, an organization can design KRIs that measure the likelihood and impact of the risk, and alert the management when the risk exceeds the acceptable level. References = CRISC Review Manual, 7th Edition, page 101.

 The business owner is the person who is responsible for approval when a change in an application system is ready for release to production. The business owner is the person who has the authority and accountability for the business process or function that is supported by the application system. The business owner should approve the change to ensure that it meets the business requirements, objectives, and expectations, and that it does not introduce any adverse impacts or risks to the business operations. The information security officer, the IT risk manager, and the chief risk officer (CRO) are not responsible for the approval of the change, although they may provide input, feedback, or oversight. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.4.1, page 3-32.

The best way to determine whether system settings are in alignment with control baselines is to perform configuration validation. Configuration validation is the process of verifying that the system settings and parameters are consistent with the predefined standards and requirements, and that they reflect the current and desired state of the system. Configuration validation helps to ensure that the system is configured correctly and securely, and that it complies with the relevant policies, regulations, and best practices. Configuration validation also helps to identify and correct any deviations or errors in the system settings, and to prevent or mitigate any potential risks or issues. The other options are not as effective as configuration validation, although they may provide some input or information for the system alignment. Control attestation, penetration testing, and internal audit review are all activities that can help to assess or evaluate the system alignment, but they do not necessarily determine or validate the system settings. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.2.1, page 3-11.

The primary objective of collecting information and reviewing documentation when performing periodic risk analysis is to identify new or emerging risk issues that may affect the enterprise’s objectives, processes, or resources. This helps to update the risk profile and prioritize the risk responses accordingly. Satisfying audit requirements, surveying and analyzing historical risk data, and understanding internal and external threat agents are secondary objectives that support the primary objective of risk identification. References = Risk IT Framework, 2nd Edition, page 22; CRISC Review Manual, 6th Edition, page 64.

A risk practitioner is a person who is responsible for performing risk management activities, such as identifying, analyzing, evaluating, treating, monitoring, and communicating risks. When an organization is implementing a project to automate the purchasing process, including the modification of approval controls, the task that is the responsibility of the risk practitioner is to verify that the existing controls continue to properly mitigate the defined risk. This means that the risk practitioner should ensure that the automation and modification of the approval controls do not introduce new risks or change the existing risk profile, and that the controls are still effective and adequate for the purchasing process. The risk practitioner should also monitor the performance and compliance of the controls, and recommend any improvements or adjustments as needed. References = CRISC Review Manual, 7th Edition, page 177.

The board of directors’ response to identified risk factors is the best indicator of the risk appetite of an organization. The board of directors is the highest governing body of the organization, and it is responsible for setting the strategic direction, objectives, and risk appetite of the organization. The board of directors should also oversee the risk management process, and ensure that the risks are aligned with the organization’s goals and values. The board of directors’ response to identified risk factors reflects how much and what type of risk the organization is willing to pursue, retain, or take in order to achieve its objectives. The regulatory environment, the risk management capability, and the importance assigned to IT are not direct indicators of the risk appetite, although they may influence or constrain it. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-8.

The three lines of defense model is a framework that describes the roles and responsibilities of different stakeholders in the risk management and internal control processes of an organization. The three lines of defense are:

The first line of defense: the operational management and staff who are responsible for identifying, assessing, and responding to the risks, as well as implementing and maintaining the controls within their areas of activity.

The second line of defense: the risk management, compliance, and security functions who are responsible for establishing the risk policies and standards, providing guidance and support, monitoring and reporting on the risk performance and compliance, and facilitating the risk management and internal control processes across the organization.

The third line of defense: the internal audit function who is responsible for providing independent and objective assurance on the effectiveness and efficiency of the risk management and internal control processes, as well as recommending improvements and best practices. The stakeholders who are typically included as part of a line of defense within the three lines of defense model are the legal team, who belong to the second line of defense. The legal team is responsible for ensuring that the organization complies with the relevant laws and regulations, as well as for advising and assisting the organization on the legal aspects and implications of the risk management and internal control processes. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.4.1, p. 32-33

Before assigning sensitivity levels to information, it is most important to define the information classification policy. The information classification policy is a document that establishes the criteria, categories, roles, responsibilities, and procedures for classifying information according to its sensitivity, value, and criticality. The information classification policy provides the basis, guidance, and consistency for assigning sensitivity levels to information, and ensures that the information is protected and handled appropriately. The other options are not as important as defining the information classification policy, as they are related to the specific steps, activities, or outputs of the information classification process, not the overall structure and quality of the information classification process. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.4: Key Control Indicators, page 211.

Business impact analysis (BIA) is a process that involves analyzing the potential consequences of an IT risk event on the organization’s critical business functions and processes. BIA can help to understand the severity and duration of the disruption, the financial and operational losses, the recovery time objectives, and the recovery point objectives. BIA can also help to prioritize the recovery activities and resources, as well as to determine the acceptable level of risk and the risk mitigation strategies. BIA is the most helpful tool to understand the consequences of an IT risk event, as it provides a comprehensive and quantitative assessment of the impact and the recovery requirements. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.4.2, p. 206-207

The main benefit of using key risk indicators (KRIs) for an organization is that they provide an early warning that a risk threshold is about to be reached. KRIs are metrics that measure the likelihood and impact of risks, and help monitor and prioritize the most critical risks. KRIs also help to trigger timely and appropriate risk responses, before the risk becomes unmanageable or unacceptable. The other options are not the main benefit of using KRIs, although they may be secondary benefits or outcomes. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.4.1, page 4-36.

The most likely factor to change as a result of a zero-day vulnerability being discovered in a globally used brand of hardware server that allows hackers to gain access to affected IT systems is the risk likelihood. Risk likelihood is the probability or frequency of a risk event occurring, or the possibility of a risk event occurring within a given time period. Risk likelihood is one of the key dimensions of risk analysis, along with the risk impact. Risk likelihood helps to determine the severity and priority of the risk, and to select the most appropriate and effective risk response. Risk likelihood also helps to evaluate the cost-benefit and trade-off of the risk response, and to measure the residual risk and the risk performance. The risk likelihood is likely to change as a result of a zero-day vulnerability, because a zero-day vulnerability is a security flaw that has been discovered but not yet patched by the vendor, which means that it can be exploited by hackers before the affected systems can be updated or protected. A zero-day vulnerability increases the risk likelihood, because it creates a window of opportunity for hackers to launch attacks that could compromise the affected systems, and because it may not be detected or prevented by the existing security controls or measures. The other options are not as likely to change as the risk likelihood, although they may also be affected or influenced by the zero-day vulnerability. Control effectiveness, risk appetite, and key risk indicator (KRI) are all factors that could change as a result of a zero-day vulnerability, but they are not the most likely factor to change. Control effectiveness is the extent to which the risk controls or responses achieve the intended risk objectives or outcomes. Control effectiveness could change as a result of a zero-day vulnerability, because the existing controls may not be able to detect or prevent the exploitation of the vulnerability, or because new or additional controls may be needed to address the vulnerability. However, control effectiveness is not the most likely factor to change, because it depends on the type and level of the controls that are already in place or that can be implemented, and because it may not change until the vulnerability is actually exploited or the risk response is executed. Risk appetite is the amount and type of risk that the organization is willing to accept or pursue in order to achieve its objectives. Risk appetite could change as a result of a zero-day vulnerability, because the vulnerability could affect the organization’s objectives or operations, and because the organization may need to adjust its risk tolerance or threshold to cope with the vulnerability. However, risk appetite is not the most likely factor to change, because it is a strategic and long-term decision that is driven by the organization’s mission, vision, values, and strategy, and because it may not change until the vulnerability is resolved or the risk impact is realized. Key risk indicator (KRI) is a metric that measures the likelihood and impact of risks, and helps monitor and prioritize the most critical risks. KRI could change as a result of a zero-day vulnerability, because the vulnerability could increase the likelihood and impact of the risks, and because the organization may need to update or revise its KRI to reflect the current risk situation. However, KRI is not the most likely factor to change, because it is a monitoring and reporting tool that is derived from the risk analysis and response, and because it may not change until the vulnerability is exploited or the risk response is implemented. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-25.

Documenting user IDs and passwords in procedure manuals is a vulnerability that exposes the organization to unauthorized access, data breaches, and other security risks. A vulnerability is a weakness or flaw in a system, process, or control that can be exploited by a threat. A threat is a potential cause of an unwanted incident that may harm the system or organization. A risk is the combination of the likelihood and impact of a threat exploiting a vulnerability. A policy violation is an act of non-compliance with a rule or standard that is established by the organization. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 8; CRISC Review Manual, 6th Edition, page 67.

The most important reason to validate that risk responses have been executed as outlined in the risk response plan is to ensure that the residual risk is at an acceptable level. Residual risk is the risk that remains after applying a risk response. The risk response plan is the document that describes the actions and resources needed to address the risk. Validating the risk response execution is the process of verifying that the risk response actions have been performed as planned, and that they have achieved the desired results. Validating the risk response execution helps to measure and monitor the residual risk, and to ensure that it is within the risk tolerance of the organization and its stakeholders. The other reasons are not as important as ensuring that the residual risk is at an acceptable level, although they may be secondary benefits or outcomes of validating the risk response execution. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-23.

When assessing the potential risk exposure of a loss event involving personal data, the most important factor to determine is the composition and number of records in the information asset. The composition refers to the type and sensitivity of the personal data, such as name, address, phone number, email, social security number, health information, financial information, etc. The number of records refers to the quantity and scope of the personal data that is affected by the loss event. The composition and number of records in the information asset determine the severity and impact of the loss event, as they indicate the extent of the harm and damage that can be caused to the data subjects, the organization, and other stakeholders. The composition and number of records in the information asset also influence the cost of the incident response activities, the level of the regulatory fines, and the duration of the incident containment and recovery. References = CRISC Review Manual, 7th Edition, page 159.

Centralizing IT systems is a process of consolidating and integrating the IT systems or resources in the organization into a single or unified platform or location. Centralizing IT systems helps to improve risk reporting, because it helps to simplify and standardize the risk management process and activities, and to enhance the visibility and transparency of the IT risks and controls. Centralizing IT systems also helps to improve risk reporting, because it helps to facilitate and automate the risk data collection, analysis, and evaluation, and to provide consistent and comprehensive risk information and insights to the organization’s stakeholders, such as the board, management, business units, and IT functions. The other options are not the greatest benefit of centralizing IT systems, although they may be related to the risk management process. Risk classification, risk monitoring, and risk identification are all activities that can help to support or improve the risk management process, but they do not necessarily benefit from centralizing IT systems

The conditional approval of the CIO’s proposal indicates the organization’s risk appetite. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. By setting a limit for expenditures before final approval, senior management is expressing their willingness to take a calculated risk with the new technology, but also their desire to control the potential loss or harm. Risk capacity, management capability, and treatment strategy are other possible factors, but they are not as relevant as risk appetite. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 8; CRISC Review Manual, 6th Edition, page 97

The greatest challenge to assigning of the associated risk entries when an organization has used generic risk scenarios to populate its risk register is that the risk scenarios are not applicable. Generic risk scenarios are risk scenarios that are based on common or typical situations that may affect many organizations or industries. They are useful for providing a general overview or reference of the potential risks, but they may not be relevant, specific, or realistic for a particular organization or context. Therefore, using generic risk scenarios may result in inaccurate, incomplete, or misleading risk entries that do not reflect the actual risk profile or appetite of the organization. The other options are not as challenging as the risk scenarios being not applicable, as they are related to the quantity, quality, or aggregation of the risk scenarios, not the suitability or validity of the risk scenarios. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.3: IT Risk Scenarios, page 23.

 The best time to identify the risk associated with a major project to determine a mitigation plan is the project initiation phase. The project initiation phase is the first phase of the project management process, where the project is defined, authorized, and planned. The project initiation phase includes the activities of developing the project charter, identifying the stakeholders, and defining the scope and objectives of the project. The project initiation phase is the best time to identify the risk associated with the project, as it provides the opportunity to understand the project context, requirements, and expectations, and to establish the risk management framework, process, and plan. By identifying the risk early in the project, the mitigation plan can be integrated with the project plan, and the resources, budget, and schedule can be allocated accordingly. The other options are not as optimal as the project initiation phase, as they are related to the execution, closing, or planning of the project, not the definition or authorization of the project. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.1: IT Risk Management Process, page 15.

The best way to mitigate the high cost of retrieving electronic evidence associated with potential litigation is to implement policies and procedures for data retention and destruction. Data retention and destruction policies and procedures define the criteria, methods, and schedules for retaining and disposing of electronic data. They help to ensure that the electronic data is stored, managed, and deleted in a consistent, secure, and compliant manner. They also help to reduce the volume, complexity, and cost of retrieving electronic evidence, as they limit the scope, duration, and frequency of the data preservation and discovery process. The other options are not as effective as data retention and destruction policies and procedures, as they are related to the collection, analysis, or classification of electronic data, not the retention or destruction of electronic data. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.

 Key risk indicators (KRIs) are metrics that provide an early warning of increasing risk exposure in various areas of the organization. They help to monitor changes in the level of risk and enable timely actions to mitigate the risk. The major advantage of using KRIs is that they identify when risk exceeds defined thresholds, which are the acceptable or tolerable levels of risk that the organization has established. By identifying when risk exceeds defined thresholds, the KRIs can alert the management and stakeholders of the need to take corrective or preventive measures, and avoid or reduce the potential losses or damages. References = 3

Risk tolerance and appetite are the expressions of the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Risk tolerance is the acceptable level of variation that the organization is willing to allow for the outcome of its risk decisions. Risk appetite is the broad-based amount of risk that the organization is willing to accept in its activities. The primary objective of establishing an organization’s risk tolerance and appetite is to assist management in decision making, as they provide guidance and boundaries for the risk management activities and decisions. By establishing the risk tolerance and appetite, the organization can align its risk exposure with its strategic goals, optimize its risk-return trade-off, and enhance its risk culture and performance. References = CRISC Review Manual, 7th Edition, page 61.

The internal auditor is the best suited to provide objective input when updating residual risk to reflect the results of control effectiveness. The internal auditor is an independent and impartial function that evaluates the adequacy and effectiveness of the internal controls and reports on the findings and recommendations. The internal auditor can provide an unbiased and reliable assessment of the residual risk, which is the risk that remains after the controls are applied. The other options are not as objective as the internal auditor, as they may have vested interests or conflicts of interest in the control environment. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.4: IT Risk Response, page 87.

Optimizing resource utilization is the main reason for prioritizing IT risk responses, as it helps to allocate resources to the most critical and urgent risks. The other options are not the main reasons for prioritizing IT risk responses, although they may be related to the process.

Risk appetite is the broad-based amount of risk that an organization is willing to accept in its activities. Risk appetite reflects the level of risk that the organization is prepared to take to achieve its strategic goals, and provides guidance and boundaries for the risk management activities and decisions. The best way to balance the costs and benefits of managing IT risk is to prioritize and address risk in line with risk appetite, which means that the organization should identify, assess, treat, monitor, and communicate the risks that are within or exceed the risk appetite, and allocate the resources and efforts accordingly. By doing so, the organization can optimize its risk-return trade-off, align its risk exposure with its strategic objectives, and enhance its risk culture and performance. References = 5

The most important factor for senior management to review during an acquisition is the risk appetite and tolerance of the target organization. The risk appetite and tolerance reflect the amount and type of risk that an organization is willing to accept in pursuit of its objectives. By reviewing the risk appetite and tolerance of the target organization, senior management can determine if they are compatible with their own, and if the acquisition will create any significant risk exposure or opportunity for the acquiring organization. Risk framework and methodology, key risk indicator (KRI) thresholds, and risk communication plan are other factors that may be reviewed, but they are not as important as the risk appetite and tolerance. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 8; CRISC Review Manual, 6th Edition, page 97.

The risk practitioner’s primary consideration when participating in development of a new IT risk strategy should be the risk culture of the organization. Risk culture is the set of values, beliefs, attitudes, and behaviors that shape how the organization perceives, manages, and responds to risks. Risk culture influences the organization’s risk appetite, risk objectives, risk policies, risk processes, and risk performance. The risk practitioner should consider the risk culture when developing a new IT risk strategy, because it helps to align the IT risk strategy with the organization’s mission, vision, values, and strategy, and to ensure that the IT risk strategy is supported and accepted by the organization’s stakeholders, such as the board, management, employees, customers, regulators, etc. The risk practitioner should also consider the risk culture when developing a new IT risk strategy, because it helps to identify and address any gaps, issues, or challenges that may affect the implementation and effectiveness of the IT risk strategy, such as lack of awareness, communication, coordination, or accountability. The other options are not the primary consideration for the risk practitioner, although they may be related to the IT risk strategy. Scale of technology, risk indicators, and proposed risk budget are all factors that could affect the feasibility and sustainability of the IT risk strategy, but they do not necessarily reflect or influence the organization’s risk culture. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-9.

 The best evidence of an effective internal control environment is the independent audit results. Independent audit results are the outcomes or findings of an external or independent party that evaluates the design, implementation, and operation of the internal controls. Independent audit results can provide an objective, reliable, and consistent assessment of the internal control environment, and identify the strengths, weaknesses, gaps, or issues of the internal controls. Independent audit results can also provide assurance, recommendations, or improvement opportunities for the internal control environment. The other options are not as good as independent audit results, as they are related to the inputs, processes, or outputs of the internal control environment, not the evaluation or verification of the internal control environment. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: IT Control Assessment, page 69.

It is most important that security controls for a new system be documented in the system requirements. The system requirements define the functional and non-functional specifications of the system, including the security controls that are needed to protect the system and its data. Documenting the security controls in the system requirements can help ensure that they are designed, developed, tested, and implemented as part of the system development life cycle. Testing requirements, the implementation plan, and the security policy are other documents that may include security controls, but they are not as important as the system requirements. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 5; CRISC Review Manual, 6th Edition, page 212.

The main benefit of using key risk indicators (KRIs) for an organization is that they provide an early warning that a risk threshold is about to be reached. KRIs are metrics that measure the likelihood and impact of risks, and help monitor and prioritize the most critical risks. KRIs also help to trigger timely and appropriate risk responses, before the risk becomes unmanageable or unacceptable. The other options are not the main benefit of using KRIs, although they may be secondary benefits or outcomes. KRIs signal that a change in the control environment has occurred, provide a basis to set the risk appetite for an organization, and assist in the preparation of the organization’s risk profile. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.4.1, page 4-36.

Conducting vulnerability scans is the best way for a risk practitioner to validate the effectiveness of a patching program. Vulnerability scans are automated tools that identify and report on the vulnerabilities in a system or network, such as missing patches, misconfigurations, or outdated software. Vulnerability scans can help the risk practitioner to verify that the patches have been applied correctly and consistently, and that there are no remaining or new vulnerabilities that need to be addressed. Conducting penetration testing, interviewing IT operations personnel, and reviewing change control board documentation are also useful methods to evaluate the patching program, but they are not as comprehensive, objective, or timely as vulnerability scans. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.3.3, page 2-28.

The person or entity who should be primarily responsible for performing user entitlement reviews is the data owner. A user entitlement review is a process that verifies and validates the access rights and privileges of the users to the data and resources in the IT environment. A user entitlement review helps to ensure that the users have the appropriate and necessary access to perform their roles and functions, and to prevent or detect any unauthorized or inappropriate access. A data owner is the person or entity that has the authority and responsibility to define, classify, and protect the data and resources in the IT environment. A data owner helps to perform user entitlement reviews, because they help to establish and enforce the access policies and standards for the data and resources, and to approve or revoke the access requests and changes for the users. A data owner also helps to monitor and report on the access performance and compliance for the data and resources, and to identify and address any issues or gaps in the access management activities. The other options are not the primary responsible party for performing user entitlement reviews, although they may be involved in the process. IT security manager, IT personnel, and data custodian are all examples of roles or functions that can help to support or implement the user entitlement reviews, but they do not necessarily have the authority or responsibility to define, classify, or protect the data and resources. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.2.1, page 5-14.

 The best method of creating risk awareness in an organization is to ensure senior management commitment to risk training. Senior management plays a vital role in setting the tone and direction of the risk culture and governance in the organization. By demonstrating their support and participation in risk training, they can influence and motivate the employees to follow the risk policies and procedures, and to enhance their risk knowledge and skills. Marking the risk register available to project stakeholders, providing regular communication to risk managers, and appointing the risk manager from the business units are other methods of creating risk awareness, but they are not as effective as ensuring senior management commitment to risk training. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.

The best way to mitigate the risk to operations caused by severe weather events is to develop a business continuity plan (BCP). A BCP is a document that describes the procedures and resources needed to ensure the continuity of the organization’s critical functions and processes in the event of a disruption or disaster. A BCP helps to identify the recovery objectives, strategies, and priorities, as well as the roles and responsibilities of the recovery team members. A BCP also helps to prepare and test the recovery capabilities and resources, such as alternate locations, backup systems, and communication channels. The other options are not as effective as developing a BCP, although they may be part of the BCP process or outcomes. Preparing a cost-benefit analysis to evaluate relocation, preparing a disaster recovery plan (DRP), and conducting a business impact analysis (BIA) for an alternate location are all activities that can help to develop or implement a BCP, but they are not the best way to mitigate the risk to operations. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.2.1, page 5-9.

The best control criteria to evaluate the outsourced service provider would be based on a recognized industry control framework. A control framework is a set of best practices, guidelines, and methodologies that provide a comprehensive and consistent approach to designing, implementing, and assessing controls. A recognized industry control framework is a control framework that is widely accepted and adopted by the industry and the regulators, and that reflects the current and emerging standards and expectations for the control environment. A recognized industry control framework can help to ensure that the outsourced service provider meets the minimum and acceptable level of control quality and effectiveness, and that the control evaluation is objective, reliable, and comparable. The other options are not as good as a recognized industry control framework, as they are related to the specific sources, aspects, or requirements of the control criteria, not the overall structure and quality of the control criteria. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: IT Control Assessment, page 69.

The first thing that should be done from a governance perspective to secure the information assets of a newly incorporated enterprise is to establish an inventory of information assets. An inventory of information assets is a document that lists and categorizes all the information assets that the organization owns, uses, or manages, such as data, documents, systems, applications, and devices. An inventory of information assets helps to identify and classify the information assets based on their value, sensitivity, and criticality, and to determine the appropriate level of protection and control for each asset. An inventory of information assets also helps to support the development and implementation of other information security activities, such as risk assessment, policy formulation, awareness training, and incident response. The other options are not the first thing that should be done, although they may be important steps or components of the information security governance. Defining information retention requirements and policies, providing information security awareness training, and establishing security management processes and procedures are all activities that can help to secure the information assets, but they require the prior knowledge and understanding of the information assets. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.1.1, page 3-3.

The potential scenario that presents the greatest risk to an organization when implementing a new database technology is that data may not be recoverable due to system failures. Data recovery is the process of restoring or retrieving data that has been lost, corrupted, or damaged due to system failures, such as hardware malfunctions, software errors, power outages, or natural disasters. Data recovery is essential for the continuity and integrity of the organization’s operations and information, as data is one of the most valuable and critical assets of the organization. Data recovery is also important for the compliance and accountability of the organization, as data may be subject to legal or regulatory requirements, such as retention, backup, or audit. Data recovery may be challenging or impossible when implementing a new database technology, because the new technology may not be compatible or interoperable with the existing systems, applications, or backups, or because the new technology may not have adequate or tested recovery mechanisms or procedures. Data recovery may also be costly or time-consuming when implementing a new database technology, because the new technology may require additional or specialized resources, tools, or expertise, or because the new technology may involve large or complex data sets or structures. The other options are not as risky as data recovery, although they may also pose some difficulties or limitations for the new database technology implementation. The organization may not have a sufficient number of skilled resources, application and data migration cost for backups may exceed budget, and the database system may not be scalable in the future are all factors that could affect the feasibility and sustainability of the new database technology, but they do not directly affect the continuity and integrity of the organization’s operations and information. References = 2

The organization control environment is most effective when the controls perform as intended. The controls are the mechanisms or measures that are designed and implemented to prevent, detect, or correct the risks that may affect the achievement of the objectives. The controls perform as intended when they provide reasonable assurance that the risks are mitigated or managed to an acceptable level, and that the objectives are met or exceeded. The performance of the controls can be measured and evaluated by using key performance indicators (KPIs) and key risk indicators (KRIs). The other options are not as indicative of the effectiveness of the control environment, as they are related to the review, implementation, or efficiency of the controls, not the performance or assurance of the controls. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: IT Control Assessment, page 69.

 A vulnerability is a weakness or flaw in the IT system or environment that could be exploited by a threat. A threat event is an occurrence or action that exploits a vulnerability and causes harm or damage to the IT system or environment. The lack of data to measure threat events is the most important factor, because it may affect the accuracy and reliability of the risk assessment and evaluation, and consequently, the risk response and strategy. The lack of data to measure threat events may also create challenges or risks for the organization, such as compliance, legal, reputational, or operational risks, or conflicts or inconsistencies with the organization’s risk appetite, risk objectives, or risk policies. The other options are not as important as the lack of data to measure threat events, although they may also influence the risk response and strategy. The likelihood and impact of threat events, the cost to implement the risk response, and the monetary value of the asset are all factors that could affect the feasibility and sustainability of the risk response and strategy, but they do not necessarily affect the validity and quality of the risk assessment and evaluation

The best way to ensure data is properly sanitized while in cloud storage is to cryptographically scramble the data. Cryptographic scrambling is the process of transforming data into an unreadable form using a secret key or algorithm. Cryptographic scrambling protects the data from unauthorized access, modification, or deletion, even if the cloud storage provider or a third party gains access to the data. Cryptographic scrambling also ensures that the data can be restored to its original form using the same key or algorithm, if needed. The other options are not as effective as cryptographic scrambling, because they either do not completely remove the data, or they make it impossible to recover the data. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.3.1, page 3-21.

 The main purpose of selecting a risk response is to mitigate the residual risk to be within tolerance. Residual risk is the risk that remains after applying a risk response. Risk tolerance is the amount and type of risk that an organization is willing to accept in order to achieve its objectives. Risk response is the process of selecting and implementing actions to address risk. The goal of risk response is to reduce the residual risk to a level that is acceptable to the organization and its stakeholders. The other options are not the main purpose of selecting a risk response, although they may be secondary benefits or outcomes. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-23.

The most helpful input to develop risk scenarios associated with hosting an organization’s key IT applications in a cloud environment is conducting a risk workshop with key stakeholders. A risk workshop is a facilitated session that involves brainstorming, discussing, and analyzing the potential risks and opportunities related to a specific topic or project. A risk workshop helps to identify and prioritize the most relevant and significant risk scenarios, as well as to explore the possible causes, impacts, and responses. A risk workshop also helps to engage and align the key stakeholders, such as the business owners, IT managers, cloud providers, and risk experts, and to leverage their knowledge, experience, and perspectives. The other options are not as helpful as conducting a risk workshop, although they may provide some input or information for the risk scenario development. Reviewing the results of independent audits, performing a site visit to the cloud provider’s data center, and performing a due diligence review are all activities that can help to assess the current state and performance of the cloud environment, but they do not necessarily generate or evaluate the risk scenarios. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 4-13.

The most useful information for a risk practitioner when planning response activities after risk identification is the risk priorities. Risk priorities are the order or ranking of the risks based on their level of importance or urgency. Risk priorities help the risk practitioner to focus on the most critical risks, and allocate the resources and efforts accordingly. Risk priorities are usually determined by using a combination of factors, such as the likelihood and impact of the risks, the risk appetite and tolerance of the organization, and the cost and benefit of the risk responses. The other options are not as useful as the risk priorities, although they may provide some input or context for the risk response planning. The risk register is the document that records the details of all identified risks, but it does not necessarily indicate the risk priorities. The risk appetite is the amount and type of risk that the organization is willing to pursue, retain, or take, but it does not specify the risk priorities. The risk heat maps are graphical tools that display the risk level of each risk based on the likelihood and impact, but they do not show the risk priorities. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-23.

The first consideration when establishing a new risk governance program is embedding risk management into the organization. Embedding risk management means integrating risk management principles and practices into the organization’s culture, values, processes, and decision-making. Embedding risk management helps to ensure that risk management is not seen as a separate or isolated activity, but as a part of the organization’s normal operations and strategic objectives. Embedding risk management also helps to create a risk-aware and risk-responsive organization, where risk management is shared and supported by all stakeholders. The other options are not the first consideration, although they may be important steps or components of the risk governance program. Developing an ongoing awareness and training program, creating policies and standards that are easy to comprehend, and completing annual risk assessments on critical resources are all activities that can help to embed risk management into the organization, but they are not the initial or primary consideration. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-8.

The most important activity when conducting a post-implementation review as part of the system development life cycle (SDLC) is to verify that the project objectives are met. The project objectives are the specific and measurable outcomes that the project aims to achieve. By verifying that the project objectives are met, the post-implementation review can evaluate the success and value of the project, and identify the lessons learned and best practices for future projects. Identifying project cost overruns, leveraging an independent review team, and reviewing the project initiation risk matrix are other possible activities, but they are not as important as verifying that the project objectives are met. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 4; CRISC Review Manual, 6th Edition, page 153.

The greatest concern for a risk practitioner with the use of a vulnerability scanning tool is the inaccurate reporting of results. A vulnerability scanning tool is a software that scans the network or system for known vulnerabilities and generates a report of the findings. However, the tool may produce false positives (reporting vulnerabilities that do not exist) or false negatives (missing vulnerabilities that do exist). This can lead to incorrect risk assessment, ineffective risk response, and wasted resources. Increased time to remediate vulnerabilities, increased number of vulnerabilities, and network performance degradation are other possible concerns, but they are not as critical as the inaccurate reporting of results. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 7; CRISC Review Manual, 6th Edition, page 202.

The primary risk management responsibility of the first line of defense is to implement risk treatment plans. The first line of defense is the operational management and staff who are directly involved in the execution of the business activities and processes. They are responsible for identifying, assessing, and responding to the risks that affect their objectives and performance. Implementing risk treatment plans means applying the appropriate risk response strategies and actions to address the identified risks, and monitoring and reporting the results and outcomes of the risk treatment. The other options are not as primary as implementing risk treatment plans, as they are related to the validation, establishment, or review of the risk management process, not the execution of the risk management process. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.1: IT Risk Management Process, page 15.

The primary reason for sharing risk assessment reports with senior stakeholders is to support decision-making for risk response. Risk assessment reports are documents that summarize the results of the risk assessment process, such as the risk sources, causes, impacts, likelihood, and levels. Risk assessment reports also provide recommendations for risk response options, such as avoiding, reducing, transferring, or accepting the risk. Sharing risk assessment reports with senior stakeholders helps to inform them of the current risk situation, and to solicit their input, feedback, or approval for the risk response actions. The other options are not the primary reason for sharing risk assessment reports, although they may be secondary reasons or outcomes. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 4-13.

Employee activity monitoring is the process of tracking and recording the actions and behaviors of employees on company owned IT systems, such as email, internet, applications, etc. The purpose of employee activity monitoring is to ensure compliance with the company’s policies and regulations, prevent data leakage and misuse, detect and deter inappropriate or malicious activities, and improve productivity and performance. The most likely way to deter an employee from engaging in inappropriate use of company owned IT systems is to communicate the employee activity monitoring policy and practice to the employees, and make them aware of the consequences of violating the policy. By doing so, the company can create a deterrent effect and discourage the employees from misusing the IT systems, as they know that their actions are being monitored and recorded, and that they will be held accountable for any misconduct. References = CRISC Review Manual, 7th Edition, page 181.

 The most concerning issue found during the review of a newly created disaster recovery plan (DRP) is that some critical business applications are not included in the plan. This means that the DRP is incomplete and does not cover all the essential IT systems and services that support the business continuity. This could result in significant losses and damages in the event of a disaster. The other issues are not as critical, as they can be addressed by ensuring proper contracts, standards, and approvals are in place for the outsourced activities, the framework, and the CISO. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.

The best recommendation for a risk practitioner upon learning that an employee inadvertently disclosed sensitive data to a vendor is to invoke the incident response plan. An incident response plan is a document that defines the roles, responsibilities, procedures, and resources for detecting, analyzing, containing, eradicating, recovering, and reporting on security incidents that could affect the organization’s IT systems or data. An incident response plan helps to protect and restore the confidentiality, integrity, and availability of the organization’s information assets, and to comply with the relevant laws, regulations, standards, and contracts. Invoking the incident response plan is the best recommendation, because it helps to respond to and mitigate the security incident, and to minimize the damage and impact of the data disclosure. Invoking the incident response plan also helps to communicate and coordinate the incident response actions and strategies with the internal and external stakeholders, such as the data owners, users, custodians, and regulators, and to report and disclose the incident as required. The other options are not as effective as invoking the incident response plan, although they may be part of or derived from the incident response plan. Enrolling the employee in additional security training, conducting an internal audit, and instructing the vendor to delete the data are all examples of corrective or preventive actions, which may help to prevent or deter the recurrence of the data disclosure, or to verify or validate the data security, but they do not necessarily address or resolve the current security incident. References = Risk and Information Systems Control Study Manual, Chapter 5, Section 5.4.1, page 5-32.

The most useful information to determine mitigating controls when a core data center went offline abruptly for several hours affecting many transactions across multiple locations is the root cause analysis. Root cause analysis is a technique that identifies the underlying factors or reasons that caused the problem or incident. Root cause analysis can help to understand the nature, scope, and impact of the problem or incident, and to prevent or reduce the recurrence or severity of the problem or incident in the future. Root cause analysis can also help to identify and prioritize the appropriate mitigating controls that address the root causes of the problem or incident. The other options are not as useful as root cause analysis, as they are related to the investigation, evaluation, or measurement of the problem or incident, not the resolution or prevention of the problem or incident. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.4: Key Control Indicators, page 211.

The most important information to review when developing plans for using emerging technologies is the organizational strategic plan. The organizational strategic plan is a document that defines the vision, mission, goals, and objectives of the organization. It also outlines the strategies, actions, and resources that are needed to achieve them. The organizational strategic plan provides the direction, alignment, and guidance for the use of emerging technologies, and ensures that they are aligned with and support the organizational needs and priorities. The other options are not as important as the organizational strategic plan, as they are related to the current state, specific area, or potential issues of the use of emerging technologies, not the overall purpose and value of the use of emerging technologies. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.2: IT Risk Identification Methods, page 19.

The most helpful source in providing an overview of an organization’s risk management program is the risk management framework. The risk management framework is a set of components that provide the foundations and organizational arrangements for designing, implementing, monitoring, reviewing, and continually improving risk management throughout the organization. The framework includes the risk management principles, policies, processes, procedures, roles, responsibilities, and resources that enable the organization to manage risk effectively. Risk management treatment plan, risk assessment results, and risk register are other sources that may provide some information about the risk management program, but they are not as comprehensive as the risk management framework. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.

The greatest concern for a risk practitioner when an organization is adopting blockchain for a new financial system is the limited organizational knowledge of the underlying technology. Blockchain is a distributed ledger technology that enables secure and transparent transactions among multiple parties without the need for intermediaries or central authorities. Blockchain technology has many potential benefits for the financial sector, such as reducing costs, increasing efficiency, enhancing security, and improving trust. However, blockchain technology also poses many challenges and risks for the organization, such as technical complexity, interoperability issues, regulatory uncertainty, and cultural resistance. The limited organizational knowledge of the underlying technology is the greatest concern, because it affects the ability and readiness of the organization to adopt, implement, use, and maintain the blockchain system effectively and securely. The limited organizational knowledge could also result in poor decision-making, inadequate governance, insufficient training, and increased vulnerability to errors, fraud, or attacks. The other options are not as concerning as the limited organizational knowledge, although they may also pose some difficulties or limitations for the blockchain adoption. Lack of commercial software support, varying costs related to implementation and maintenance, and slow adoption of the technology across the financial industry are all factors that could affect the feasibility and sustainability of the blockchain system, but they do not directly affect the capability and maturity of the organization. References = 5

Risk owners based on risk impact are the most important stakeholders to include in the cyber response team, as they are responsible for the business outcomes affected by the cyber attack and can decide on the appropriate response actions. The other options are not the most important stakeholders to include in the cyber response team, although they may be involved in the process.

 A heat map is a graphical tool that displays the level of risk severity for various risk scenarios or categories using different colors, shapes, or sizes. A heat map is most helpful in providing a high-level overview of current IT risk severity, as it can show the relative importance and urgency of the risks, and highlight the areas that require attention or action. A heat map can also help to communicate the risk information to the stakeholders, and facilitate the risk prioritization and decision making. References = 5

 Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Risk appetite can be expressed in qualitative or quantitative terms, and can vary depending on the context and the stakeholder. Risk appetite should be defined and communicated by the senior management or the board of directors, and should guide the risk management decisions and actions throughout the organization. When a project team has accepted a risk outside the established risk appetite, the risk practitioner’s best course of action is to escalate the risk decision to the project sponsor for review, meaning that the risk practitioner should report the risk acceptance and its rationale to the project sponsor, who is the person or group that provides the resources and support for the project, and is accountable for its success. The project sponsor should review the risk decision and determine whether it is aligned with the organization’s objectives and strategy, and whether it requires any further approval or action. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.3.1, p. 25-26

As part of business continuity planning, the most important thing to include in a business impact analysis (BIA) is an industry standard framework. A BIA is a process of identifying and analyzing the potential effects of disruptions to the critical business functions and processes. An industry standard framework is a set of best practices, guidelines, and methodologies that provide a consistent and comprehensive approach to conducting a BIA. An industry standard framework can help to ensure that the BIA is complete, accurate, and reliable, and that it covers all the relevant aspects, such as the scope, objectives, criteria, methods, data sources, and reporting. An industry standard framework can also help to benchmark the BIA results against the industry norms and expectations, and to align the BIA with the business continuity strategy and plan. The other options are not as important as an industry standard framework, as they are related to the specific steps, activities, or outputs of the BIA, not the overall structure and quality of the BIA. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.4: Key Control Indicators, page 211.

 To determine if a risk is under-controlled, the risk practitioner will need to understand the risk tolerance. Risk tolerance is the acceptable or allowable level of variation or deviation from the expected or desired outcomes or objectives. Risk tolerance reflects the amount and type of risk that the organization is willing and able to take. A risk is under-controlled when the risk exposure exceeds the risk tolerance, meaning that the organization is taking on more risk than it can handle or afford. Therefore, the risk practitioner will need to understand the risk tolerance to compare it with the risk exposure and identify the gap or difference. The other options are not as relevant as understanding the risk tolerance, as they are related to the monitoring, identification, or determination of the risk or the IT performance, not the comparison or evaluation of the risk. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.4: IT Risk Response, page 87.

The most important objective from a cost perspective for considering aggregated risk responses in an organization is to address more than one risk response. Aggregated risk responses are risk responses that can affect multiple risks or objectives simultaneously. By addressing more than one risk response, the organization can achieve cost efficiency and effectiveness in risk management. Prioritizing risk response options, reducing likelihood, and reducing impact are other possible objectives, but they are not as important from a cost perspective as addressing more than one risk response. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 10; CRISC Review Manual, 6th Edition, page 140.

The most important thing for mitigating ethical risk when establishing accountability for control ownership is to ensure that the performance metrics balance business goals with risk appetite. Performance metrics are the measures that evaluate the achievement of the objectives or the performance of the processes or controls. Business goals are the desired or expected outcomes or results of the business activities or processes. Risk appetite is the amount and type of risk that the organization is willing and able to take. Ethical risk is the risk that arises from the violation or breach of the ethical principles or standards of the organization or the profession. To mitigate ethical risk, the performance metrics should balance business goals with risk appetite, meaning that they should not encourage or reward excessive or inappropriate risk-taking or unethical behavior, but rather promote and support responsible and ethical risk management and decision making. The other options are not as important as ensuring performance metrics balance business goals with risk appetite, as they are related to the documentation, communication, or monitoring of the processes or controls, not the evaluation or alignment of the performance metrics. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Key Performance Indicators, page 183.

The most important factor for an organization to consider when developing its IT strategy is the organizational goals and objectives. The organizational goals and objectives are the statements that define the purpose, direction, and desired outcomes of the organization. The organizational goals and objectives help to align the IT strategy with the organization’s mission, vision, values, and strategy, and to ensure that the IT strategy supports and enables the organization’s performance and improvement. The organizational goals and objectives also help to communicate and coordinate the IT strategy with the organization’s stakeholders, such as the board, management, business units, and IT functions, and to facilitate the IT decision-making and reporting processes. The other options are not as important as the organizational goals and objectives, although they may be related to the IT strategy. IT goals and objectives, the organization’s risk appetite statement, and legal and regulatory requirements are all factors that could affect the feasibility and sustainability of the IT strategy, but they do not necessarily reflect or influence the organization’s purpose, direction, and desired outcomes. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.2.1, page 1-9.

The most helpful factor to align when defining thresholds for control key performance indicators (KPIs) is the control performance with the risk tolerance of business owners. Control KPIs are metrics that measure the effectiveness and efficiency of the controls that are implemented to mitigate the risks. By aligning the control performance with the risk tolerance of business owners, the thresholds for control KPIs can reflect the acceptable level of risk and the desired level of control for the business processes and objectives. Information risk assessments with enterprise risk assessments, key risk indicators (KRIs) with risk appetite of the business, and control KPIs with audit findings are other possible factors to align, but they are not as helpful as control performance with risk tolerance of business owners. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.

The most important factor for successful incident response is the timeliness of attack recognition. Incident response is the process of detecting, analyzing, containing, eradicating, recovering, and reporting on security incidents that could affect the organization’s IT systems or data. The timeliness of attack recognition is the speed and accuracy with which the organization can identify and confirm that an attack has occurred or is in progress. The timeliness of attack recognition is crucial for successful incident response, as it affects the ability and effectiveness of the organization to respond to and mitigate the attack, and to minimize the damage and impact of the attack. The other options are not as important as the timeliness of attack recognition, although they may also contribute to or influence the incident response. The quantity of data logged by the attack control tools, the ability to trace the source of the attack, and the blocking of the attack route immediately are all factors that could help or hinder the incident response, but they are not the most important factor for successful incident response. References = CISA Review Manual, 27th Edition, Chapter 5, Section 5.4.1, page 5-32.

A risk register is a tool that records and tracks the information about the identified risks, such as the risk description, category, owner, probability, impact, response strategy, status, and action plan. The most important consideration for effectively maintaining a risk register is to update it frequently, as the risk environment is dynamic and subject to change. By updating the risk register regularly, an organization can ensure that the risk information is current, accurate, and relevant, and that the risk responses are timely, appropriate, and effective. References = CRISC Review Manual, 7th Edition, page 99.

 The best course of action for a risk practitioner when a bank recently incorporated Blockchain technology with the potential to impact known risk within the organization is to analyze the risk and update the risk register as needed. Blockchain technology is a new and emerging technology that may introduce new risks or change the existing risks for the bank. Therefore, the risk practitioner should perform a risk analysis to identify, assess, and evaluate the risks associated with the Blockchain technology, and update the risk register accordingly. Determining whether risk responses are still adequate, analyzing and updating control assessments, and conducting testing of the controls are possible actions that may follow the risk analysis, but they are not the best initial course of action. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 4; CRISC Review Manual, 6th Edition, page 153.

 The greatest concern for the risk practitioner when the potential vendor has offered to perform quarterly self-audits of its controls instead of having annual independent audits is that the controls may not be properly tested. Self-audits are audits that are performed by the vendor itself, without the involvement of an external or independent party. Self-audits may not be reliable, objective, or consistent, as the vendor may have biases, conflicts of interest, or lack of expertise in auditing its own controls. Self-audits may also not follow the same standards, criteria, or methodologies as independent audits, and may not provide sufficient assurance or evidence of the effectiveness of the controls. The other options are not as concerning as the possibility of improper testing of the controls, as they are related to the outcomes, expectations, or approaches of the controls, not the quality or validity of the controls. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: IT Control Assessment, page 6