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CSCP Exam Dumps - Certified Supply Chain Professional Exam

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Question # 17

In addition to sales history, current customer orders, and forecasted demand, which of the following data sources should be used as part of a demand management process?

A.

Inventory levels

B.

Contractual obligations

C.

Customer profitability

D.

Scheduled marketing activities

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Question # 18

A media company offers a majority of its movies through a specific distributor. The media company is beginning to produce content for a new foreign market to which the distributor has exclusive access. To maximize savings and gain entry to this new market, the media company should:

A.

create a contract for the new market.

B.

enter into a partnership.

C.

form a strategic alliance.

D.

acquire the distributor.

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Question # 19

Which of the following attributes typically makes reverse logistics processes more complicated than outbound logistics processes?

A.

Lead times for shipments are more variable.

B.

Individual packages and cartons are less uniform.

C.

There are more regulations mandated by local governments.

D.

There is more competition for scarce transportation lanes.

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Question # 20

Incorporating supplier input into product and process design helps to:

A.

maintain quality.

B.

stabilize product costs.

C.

reduce time to market.

D.

save costs to the buyer.

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Question # 21

Which of the following outcomes is a benefit typically expected of customer relationship management (CRM)?

A.

Reducing the size of the sales force by automating activities

B.

Gaining a better understanding of customer requirements

C.

Implementing automated inter-organizational processes

D.

Focusing sales efforts on the most profitable customers

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Question # 22

Which of the following is the most important result when a company implements customer relationship management?

A.

Profits are maximized.

B.

Retention of key customers is increased.

C.

Product options are increased.

D.

Transaction costs are decreased.

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Question # 23

Which of the following organizational design choices is an example of vertical integration?

A.

Contracting with a third-party logistics provider

B.

Producing components used internally

C.

Externally staffing a customer service center

D.

Awarding a one-time trade show contract

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Question # 24

A company’s decision to charge different prices for the same service sold in different market segments is most likely based on which of the following metrics?

A.

Internal rate of return (IRR)

B.

Lifetime customer value (LCV)

C.

Net present value (NPV)

D.

Return on investment (ROI)

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