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E2 Exam Dumps - Project and Relationship Management

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Question # 4

After undertaking competitive analysis, a company has assembled the information and is now in a position to benchmark its performance against that of its competitor. A manager has been asked to carry out strategic benchmarking, but he is unsure of what information he should use.

 

Which TWO of the options below could be used to undertake Strategic Benchmarking?

A.

% Market Share

B.

% return on Non Current Assets

C.

% late deliveries

D.

% sales returns

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Question # 5

The organisational iceberg describes which TWO levels at which culture operates? 

A.

Values

B.

Formal aspects

C.

Basic assumptions

D.

Behavioral aspects

E.

Control systems

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Question # 6

Objectives generally possess characteristics which set them apart from mission statements. Which THREE of the following apply?

A.

Objectives are targets to be achieved.

B.

Objectives are descriptions of what the company provides.

C.

Objectives involve the time-frames within which targets are to be achieved.

D.

Objectives are concerned with the basic purposes of organisations.

E.

Objectives provide precise formulations of the attributes sought.

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Question # 7

With reference to Herzberg's motivation-hygiene concept (two-factor theory) relating to employee motivation, which of the following is a correct interpretation of his findings?

A.

The presence of hygiene factors are necessary in the workplace to prevent dissatisfaction.

B.

The absence of hygiene factors will inspire employees and improve motivation.

C.

The absence of hygiene factors will provide a better work environment and motivate employees.

D.

The presence of hygiene factors will increase employee morale and motivation.

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Question # 8

A number of managers in an organisation approach change using a variety of techniques. Manager A focuses on staff training. Manager B provides large bonuses for effective project management. Manager C

restructures his team to reduce headcount. Manager D lays out the financial problems in the business and why change is unavoidable. Manager E calls his team together to openly discuss the issues. Manager F calls

for ideas from his team to make the change happen.

Based on Beer and Nohria's change theory, which of these managers can be described as Theory 0 managers?

Select ALL that apply.

A.

Manager A

B.

Manager E

C.

Manager F

D.

Manager B

E.

Manager C

F.

Manager D

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