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GE0-806 Exam Dumps - Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM)

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Question # 4

For which of following activity types can you configure statistics to collect historical data?

Choose 2 answers

A.

Immediate Work

B.

Deferred Work

C.

Fixed Staff Work

D.

Temp Staff Work

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Question # 5

For the "Expert Average Engine" Forecasting Algorithm. What is the recommended minimum amount of data needed?

A.

1week

B.

1 month

C.

1year

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Question # 6

Alerts in the Performance module are notifications that occur when pre-configured thresholds are reached. How is the notification performed?

A.

Through Email

B.

Through a Configurable Event

C.

By displaying the word "ALERT" with no audible signal

D.

By displaying the word "ALERT' with audible signal

E.

Through audible signal only

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Question # 7

Which statements are correct?

Choose 2 answers

A.

It is possible to use a Meeting scheduler after a schedule has been published.

B.

It is possible to create a schedule without a published forecast.

C.

Once a schedule is published there it is no longer possible to change it.

D.

It is possible to remove single schedule Items from a schedule like Breaks, Trainings, etc., but it is not possible to remove multiple items at a time e.g. Meeting from all team members.

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Question # 8

If a Scenario name is duplicated by you or some other user, what will Workforce Manager do next?

A.

Automatically append a number in sequence

B.

Close the WFM Web Supervisor

C.

Generate an Error Message

D.

Allow multiple Scenarios with the same name

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