Health-Cloud-Accredited-Professional Exam Dumps - Salesforce Health Cloud Accredited ProfessionalAP 211Exam

Call center agents at Bloomington Caregivers require tools to streamline provider lookup and appointment scheduling for patients. Salesforce Health Cloud offers specific capabilities tailored to address these needs.

Purpose:Provider Search enables users to locate healthcare providers based on specific criteria such as location, specialty, and availability. This functionality is essential for call center agents who need to identify and select suitable providers for patients.

Features:

Search by provider name, specialty, location, or other attributes.

Filter and sort results to narrow down the provider list.

Integration with the Salesforce Health Cloud data model to access real-time provider information.

Implementation Steps:

Configure Provider Records: Ensure all providers are set up correctly within Salesforce, including their specialties, locations, and other attributes.

Enable Provider Search: Add the Provider Search component to the appropriate Lightning pages or record layouts.

The Program Enrollment Flow is an out-of-the-box feature in Salesforce Health Cloud that streamlines patient registration for care programs while capturing their consent. This flow ensures an efficient and compliant process for onboarding patients into care programs.

Key Features of Program Enrollment Flow:

Consent Capture: Collects and records patient consent as part of the enrollment process.

Eligibility Verification: Integrates eligibility checks to ensure patients meet program requirements.

Streamlined Enrollment: Guides care coordinators through the steps to enroll patients into programs, ensuring consistency.

Why Other Options Are Incorrect:

B. Program Eligibility OmniScript: Focuses on determining program eligibility, not full enrollment with consent capture.

C. Care Plan Enrollment Flow: This flow relates to care plan assignments, not program registration.

D. Enrollment Consent OmniScript: This is not a standard Health Cloud feature; consent capture is integrated into the Program Enrollment Flow.

In Salesforce Health Cloud, to track a patient's relationships with multiple healthcare providers such as a cardiologist, primary care physician, and oncologist, the Patient Provider Relationship object is the appropriate choice.

Understanding the Patient Provider Relationship Object:

Purpose:

The Patient Provider Relationship object is designed to represent and manage the associations between patients (contacts) and their healthcare providers (practitioners).

It facilitates the documentation of various roles that providers play in a patient's care, enabling a comprehensive view of the patient's healthcare network.

Functionality:

This object allows healthcare organizations to record and monitor the specific relationships between patients and providers, including details such as the type of care provided, duration of the relationship, and any relevant notes.

By utilizing this object, organizations can ensure accurate and up-to-date records of all healthcare professionals involved in a patient's care, supporting coordinated and efficient care delivery.

Implementing Patient Provider Relationships:

Configuration Steps:

Define Relationship Types:

Customize the relationship types to reflect various provider roles, such as cardiologist, primary care physician, and oncologist.

Establish Relationships:

For each patient, create records in the Patient Provider Relationship object to link them with their respective providers, specifying the role and any pertinent details.

Maintain and Update Records:

Regularly update these relationships to reflect any changes in the patient's care team, ensuring that the information remains current and accurate.

By leveraging the Patient Provider Relationship object, healthcare organizations can effectively manage and visualize the network of providers associated with each patient, enhancing care coordination and patient outcomes.

When launching a patient portal with contact tracing functionality as part of a Health Cloud implementation, it's crucial to select a license that supports advanced sharing capabilities and customizable dashboards for external patient users. The Customer Community Plus for Health Cloud license is the most appropriate choice to meet these requirements.

Key Features of Customer Community Plus for Health Cloud:

Advanced Sharing: This license offers advanced sharing capabilities, allowing for more granular control over data access. This ensures that patients can securely access their health information while maintaining compliance with privacy regulations.

Customizable Dashboards: With this license, users have access to customizable dashboards, enabling the presentation of personalized health data, appointment schedules, and other relevant information in an intuitive and user-friendly interface.

Enhanced Permissions: Customer Community Plus provides enhanced permissions compared to the standard Customer Community license, including the ability for users to manage their own records and collaborate more effectively with healthcare providers.

Considerations:

User Access Requirements: Assess the specific needs of your patient users, including the types of data they need to access and the level of interaction required within the portal. Customer Community Plus supports more complex use cases involving data sharing and collaboration.

Compliance and Security: Ensure that the chosen license aligns with healthcare compliance standards, such as HIPAA, to protect patient information. The advanced sharing and security features of Customer Community Plus support adherence to these regulations.

To enable Bloomington Caregivers to offer remote monitoring and integrate patient device data into Salesforce Health Cloud, an administrator should configure the following records:

Units of Measure:

Purpose: Define the measurement units for various health metrics (e.g., kilograms for weight, mmHg for blood pressure).

Configuration: Create records in the UnitOfMeasure object to standardize how data from patient devices is interpreted and displayed.

Remote Monitoring Device Types:

Purpose: Catalog the types of devices patients use for remote monitoring (e.g., glucometers, heart rate monitors).

Configuration: Define device types to manage and organize incoming data effectively.

Care Observations:

Purpose: Record and store the health metrics and observations collected from patient devices.

Configuration: Utilize the CareObservation object to capture data such as blood glucose readings or heart rate measurements.

Code Sets:

Purpose: Standardize the types of health metrics being monitored (e.g., defining what constitutes a blood glucose measurement).

Configuration: Create code sets to ensure consistency in data categorization and reporting.

Implementation Steps:

Set Up Remote Monitoring in Health Cloud:

Navigate to Health Cloud settings to configure remote monitoring features.

Create code sets for each health metric to be monitored.

Define units of measure corresponding to these code sets.

Establish care observations to capture and store incoming data.

Configure remote monitoring device types to manage various patient devices.

By setting up these records, Bloomington Caregivers can effectively implement remote monitoring, allowing seamless integration of patient device data into Health Cloud. This setup facilitates real-time health data tracking, enhancing patient care and engagement.