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L4M5 Exam Dumps - Commercial Negotiation

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Question # 9

Langham Industries is seeking to expand its operations globally. The CEO has asked the procurement department to engage in a macroeconomic analysis for its potential new supply chain to meet organisational objectives and outcomes. Which of the following would be a source of macroeconomic data?

A.

Competitor analysis

B.

Attending trade conferences

C.

Published market indices

D.

Online supplier forums

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Question # 10

John Browne, a junior buyer for a corporation, is analysing the global supply market before undertaking negotiations and is wondering whether foreign exchange rates are important to factor into his research. Should John consider the foreign exchange rates?

A.

Yes, as they can affect profit and turnover

B.

No, exchange rates only apply to the national economy

C.

Yes, only if the organisation can handle foreign currencies in their accounts

D.

No, as they only affect the bank’s interest rates for loans

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Question # 11

Which of the following is NOT a barrier to entry in a monopolized market?

A.

The costs of production make a single producer more efficient than a large number of producers

B.

A single firm is very large

C.

The government gives a single firm the exclusive right to produce some good

D.

A key resource is owned by a single firm

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Question # 12

A negotiation meeting commences with the supplier asking the buyer ‘How do you feel about the service you receive from us currently?’ The supplier then asks ‘What do you think about our latest products?’ followed by ‘How do we compare with other suppliers you use?’ The supplier is using which type of questions?

A.

Probing questions

B.

Closed questions

C.

Open questions

D.

Hypothetical questions

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Question # 13

How can having a best alternative to a negotiated agreement (BATNA) support the buyer in a negotiation? Select THREE options that apply.

A.

It helps to be more assertive in a negotiation

B.

It reduces the likelihood of accepting a poor agreement

C.

It guarantees a win-win outcome

D.

It produces an unacceptable outcome

E.

It extends the length of the negotiation period

F.

It helps to identify the point at which the buyer should walk away

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Question # 14

A supplier has offered international football tickets to the procurement manager while they are in the middle of a contract negotiation. What should the procurement manager do?

A.

Accept the offer of the tickets as this will enhance the relationship between both parties

B.

Accept the offer as this will not affect the relationship with the supplier

C.

Reject the offer as this may be seen as a conflict of interest during the negotiation

D.

Reject the offer as the procurement manager will have to repay the gesture

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Question # 15

In order to mitigate all risks involved in the negotiation process, the buyer only needs to undertake pre-negotiation research on the supply market and establish a BATNA. Is this a correct suggestion?

A.

No, the buyer should also keep the top management and all employees informed

B.

No, the buyer should make preparations in other areas such as determining the negotiation team

C.

Yes, establishing a fallback position is important because it signifies that the negotiations will reach an impasse

D.

Yes, because the market price should be the target price of the negotiations

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Question # 16

Which of the following should be the final step of a negotiation process if both parties cannot reach an agreement?

A.

Reflecting on performance

B.

Tempting TOP to reopen the negotiation

C.

Asking TOP for another concession

D.

Celebrating publicly about the deal

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