MB-230 Exam Dumps - Microsoft Dynamics 365 for Customer Service
You need to set up the system for cases going to supervisors.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
You need to select which setting needs to be configured for each setup.
Which settings should you select? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You need to ensure that customers cannot open more cases than they are allowed.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
You need to ensure that claim disputes conform to the defined case life cycle.
What should you configure?
You need to ensure that an appropriate resource for sick appointments can be scheduled.
What should you configure?