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MB-280 Exam Dumps - Microsoft Dynamics 365 Customer Experience Analyst

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Question # 9

Your organization has been noticing some peculiar field changes on certain records and wants to know what is causing this. You need to audit user access and updates for several custom tables.

Which two boxes must be checked as prerequisites steps? To answer, select the appropriate check boxes in the answer area. NOTE: Each correct selection is worth one point.

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Question # 10

You are creating a pricing list in Dynamics 365 Sales. All prices must end in You need to select the function that establishes this pricing requirement. What should you use?

A.

Rounding Policy

B.

Percentage

C.

Rounding Amount

D.

Pricing Method

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Question # 11

A company is using Dynamics 365 Sales to provide quotes to their customers.

Preferred customers must be granted a separate flat rate discount on specific products, depending on their countries or regions. What should you create?

A.

A discount list for Preferred Customers.

B.

A sequence command step.

C.

A product bundle for each country/region.

D.

A price list for the currency of each country/region.

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Question # 12

You are a Dynamics 365 Sales administrator. You configure a forecast template that uses the Forecast category as a starting point for a layout for the sales team. The sales manager wants the value of the Lost column to come from the Total Detail Amount instead of the default value because the revenue is always driven by the items. You need to make the change. What should you do?

A.

Edit the existing forecast and update the Amount column in the layout.

B.

Edit the existing forecast, remove the Lost column, and add a new calculated column.

C.

Create a new forecast and update the Amount column in the layout.

D.

Create a new forecast, remove the Lost column, and add a new calculated column.

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Question # 13

You need to configure a new Customer Insights - Journeys form to satisfy the digital sales team lead's request.

Which five required actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.

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Question # 14

BDM1 logs into the Sales Hub on June 3. 2024. BDM1 opens the assistant from the navigation bar.

Which two open opportunities will BDM1 see mentioned in the close date coming soon reminder cards? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 15

You need to build a trigger-based journey to send the "Getting started" emails requested by the global sales lead. Which trigger should you use to start the journey?

A.

Dataverse record change trigger

B.

Custom trigger with lead profile data

C.

Custom trigger with contact profile data

D.

Email Link Clicked interaction trigger

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Question # 16

You need to update the role configuration for the digital sales team to enable the capability requested. What two actions should you perform? Each correct answer presents part of the solution. Choose two. NOTE: Each correctselection is worth one point.

A.

Grant View Audit Summary permissions to the Digital seller security role.

B.

Assign the Sales Copilot user role to the members of the digital sales team.

C.

Grant View Audit History permissions to the Digital seller security role.

D.

Grant View Audit Partitions permissions to the Digital seller security role.

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