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Salesforce-Communications-Cloud Exam Dumps - Salesforce Communications Cloud Accredited Professional (AP) Exam

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Question # 17

UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

A.

Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global

B.

Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order

C.

Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item

D.

Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.

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Question # 18

A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?

A.

Plan for three user stories running in parallel: UX design, Device reservation, API and inventory system integration

B.

Plan for three user stories running subsequently: UX design first, Device Reservation API second, and inventory management system at last

C.

UX experience is the most important. Fully design and validate the UX before designing the integration step

D.

Exact data in integration is an input to the ux design. Detailed Design of the integration… can start

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Question # 19

A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A.

Add the delivery zip code customer field as a header in the pricing calculation matrix

B.

Configure the tax rate in the price plan and it will be added automatically when added to the cart.

C.

Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix

D.

Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix

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Question # 20

Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.

What are the two preparatory steps that a consultant should take to ensure the stability in production?

A.

Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system

B.

Ensure that customer have enough Async Apex Callouts and platform events available to cover the load

C.

Ensure platform events mode is enabled

D.

Ensure mule soft is employed for integration to reduce the consumption of salesforce resources

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Question # 21

A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

A.

By automatically balancing order processing tasks across multiple orchestration items

B.

By automatically balancing order processing tasks across multiple orchestration queues

C.

By automatically queuing the fulfillment request to retry according to predefined retry policy.

D.

By automatically queuing the fulfillment request to retry according to fallout analysis report.

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Question # 22

ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

A.

Discounts.

B.

Adjustment using Context rules

C.

Promotions

D.

Customizations using CPQ Hooks

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Question # 23

UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog

What are the three options should consultant configure to meet this requirement

A.

Fields

B.

Calculation Matrix

C.

Price lists

D.

Attribute

E.

Pricing plan

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